VeriFone VX675 CTLS Manual
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VeriFone VX675 CTLS Manual

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Verifone VX675 CTLS
Payment Terminal
Manual
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Summary of Contents for VeriFone VX675 CTLS

  • Page 1 Verifone VX675 CTLS Payment Terminal Manual...

  • Page 2: Table Of Contents

    Assistance with issues related to card transactions: ph: 67 444 444; e-mail: poshelp@swedbank.lv • Technical assistance: ph: 67 25 1111; fax: 67 844 702; e-mail: palidziba@verifone.com Problems reported outside business hours are registered and dealt with as soon as possible (normally the following business day).

  • Page 3: Keypad Features

    Keypad features Paper roll switching (button for opening plastic cover) Signal receiver Service button “Options” Cancelling a sales transaction Correct Confirm entry Slot for magnetic card Slot for chip card...

  • Page 4: Chip Card Transactions

    Chip card transactions Please note: It is mandatory to use the chip when paying with a chip card. Payment terminal VeriFone VX675 Message on Action terminal Vx675 display 0.00 EUR The terminal is in stand-by mode Enter the sum Enter the transaction amount in cents (e.g. enter 1,000 for the transaction amount of EUR 10.00).
  • Page 5 • • The first copy of the receipt remains with the vendor and As an exception, the chip card may sometimes not ask for the second is handed over to the buyer. PIN entry, in which case the terminal will print out a •...

  • Page 6: Contactless Card Transactions

    Contactless card transactions Payment terminal VeriFone VX675 Message on Action terminal Vx675 display 0.00 EUR The terminal is in stand-by mode and one green light is flashing on the PIN pad Present card Enter the transaction amount in cents (e.g. enter 1,000 for the transaction amount of EUR 10.00).
  • Page 7 • • For some bank cards, the terminal might require the If the amount of the contactless transaction exceeds the customer’s signature if the transaction amount exceeds a allowed transaction limit, the PIN pad will prompt you to certain limit, and the merchant must check the signature insert the card in the card reader, and a chip card on the back of the bank card.

  • Page 8: Swipe Card Transactions

    Swipe card transactions Payment terminal VeriFone VX675 Message on Action terminal Vx675 display 0.00 EUR The terminal is in stand-by mode and one green light is flashing on the PIN pad Present card Enter the transaction amount in cents (e.g. enter 1,000 for the transaction amount of EUR 10.00), then swipe the magnetic card through the card reader.
  • Page 9 • The person must be identified in conformity with the Rules of Acceptance of Cards. • The first copy of the receipt remains with the vendor and the second is handed over to the buyer. Name of the point of sale Address of the point of sale Terminal id Transaction time...

  • Page 10: Response Codes In The Event Of Transaction Failure

    Response codes in the case of transaction failure Payment terminal VeriFone VX675 Message Verbal explanation of code If the terminal prints out a code beginning with “1”, this card cannot be used to perform the transaction. The card must be returned to the customer.
  • Page 11 Payment terminal VeriFone VX675 Payment terminal VeriFone VX675 Message Verbal explanation of the code Message Verbal explanation of the code If the terminal prints a code starting If the terminal prints a code starting with with number “2”, the card is misused.

  • Page 12: Transaction Revocation

    Transaction revocation Payment terminal VeriFone VX675 Message on Action terminal Vx675 display 0.00 EUR Press the “Options” key , then press the key (3) Receipt No. *** Enter the number of the receipt you wish to cancel, then press the green key Card No.
  • Page 13 Sample of chip chip card transaction Sample of swipe card transaction Sample of contactless card transaction In the case the revocable transaction was completed using automated verification, the terminal will connect to the authorisation centre and revoke the transaction. Notes: •...

  • Page 14: Printing Out A Copy Of The Receipt

    Printing out a copy of the receipt Payment terminal VeriFone VX675 Message on Activity terminal display 0.00 EUR Press the “Options” key , then move down and press the key (1) Last copy [1] When the key (1) is pressed, the terminal prints out a copy of the last Receipt copy [2] transaction.

  • Page 15: Closing A Day

    Press the “Options” key sent will also be transferred this time). un tad nospiediet taustiņu [2] Atskaites Should transfer of transactions fail again during the next automatic transfer, contact Verifone Baltic SIA Send [1] To send the transactions, press 67251111. Per transaction [2]...

  • Page 16: Messages Appearing On The Screen

    Message on Action terminal screen Card error Transaction cannot be conducted, follow on-screen instructions. If this error occurs repeatedly, please contact Verifone Baltic SIA 67251111 Reader error. Reading the card failed. Try again. Try again Card cannot be used This card is not among the accepted cards.

  • Page 17: Switching The Paper Roll

    Changing the paper roll First press the key on the side of the terminal to open the paper roll cover and lift it up as shown on the illustration. Remove the empty paper roll from the printer Slightly unwind the new paper roll and remove the protective strip from the edge, if required.

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