VeriFone VX675 Manual
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VeriFone VX675 Manual

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FOR 24 HOUR ASSISTANCE PLEASE CALL 627-3348 TO
REQUEST PAPER ROLLS AND RESOLVE TERMINAL ISSUES.
VX675
VERIFONE TERMINAL
REMEMBER TO LOG ON DAILY
HERE IS HOW
» Select "function" on the Menu screen
» Key in "93" and press "enter" (green button)
» Enter "password"
» Select "debit"
» At end of transaction, terminal displays "Approved"
and reverts to the Menu screen
THIS GUIDE REMAINS THE PROPERTY OF REPUBLIC BANK LIMITED AND MUST NOT BE REPRODUCED IN
WHOLE OR PART IN ANY FORM WITHOUT THE WRITTEN PERMISSION OF REPUBLIC BANK LIMITED
GUIDE TO A PERFECT SALE
DEBIT CARD AND CREDIT CARD
TRANSACTIONS – TIPPING

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Summary of Contents for VeriFone VX675

  • Page 1 FOR 24 HOUR ASSISTANCE PLEASE CALL 627-3348 TO REQUEST PAPER ROLLS AND RESOLVE TERMINAL ISSUES. VX675 VERIFONE TERMINAL GUIDE TO A PERFECT SALE DEBIT CARD AND CREDIT CARD TRANSACTIONS – TIPPING REMEMBER TO LOG ON DAILY HERE IS HOW » Select “function” on the Menu screen »...

  • Page 2: Table Of Contents

    REPUBLIC BANK CREDIT CARD CENTRE – Contents LINX / DEBIT CARD SALE LINX / DEBIT CARD SALE - TIPPING TO CANCEL A LINX / DEBIT CARD SALE CREDIT CARD TRANSACTION - (MAG STRIPE) TO REFUND A CREDIT CARD TRANSACTION - (MAG STRIPE) CREDIT CARD TRANSACTION - (CHIP CARD) TO REFUND A CREDIT CARD TRANSACTION - (CHIP CARD) ADJUSTING A TIP FOR A CREDIT CARD TRANSACTION...

  • Page 3: Linx / Debit Card Sale

    REPUBLIC BANK CREDIT CARD CENTRE – LINX / DEBIT CARD SALE CASHIER » Swipe Customer’s Card » Key in sale amount » Press Enter (green button) CUSTOMER » Confirms the sale amount » If correct, press Enter (green button) » Select Savings »...

  • Page 4: Linx / Debit Card Sale - Tipping

    REPUBLIC BANK CREDIT CARD CENTRE – LINX / DEBIT CARD SALE - TIPPING CASHIER » Swipe Customer’s Card » Key in base sale amount » N.B. The customer must indicate the tip amount before the transaction amount is keyed in for approval. »...

  • Page 5: To Cancel A Linx / Debit Card Sale

    REPUBLIC BANK CREDIT CARD CENTRE – TO CANCEL A LINX / DEBIT CARD SALE THIS FUNCTION CAN ONLY BE DONE IF THE TERMINAL WAS NOT SETTLED » Scroll down and select Batch CASHIER » Scroll down and select Void » Enter void password »...

  • Page 6: Credit Card Transaction (Mag Stripe)

    REPUBLIC BANK CREDIT CARD CENTRE – CREDIT CARD TRANSACTION (MAG STRIPE) CASHIER » Swipe Customer’s Card » Enter last four digits of card number » Press Enter (green button) » Key in sale amount » Press Enter (green button) CUSTOMER »...

  • Page 7: To Refund Acredit Card Transaction (Mag Stripe)

    REPUBLIC BANK CREDIT CARD CENTRE – TO REFUND A CREDIT CARD TRANSACTION (MAG STRIPE) CASHIER » Select New Trans » Select Refund » Enter refund password » Swipe Customer Card » Enter last four digits of card number » Press Enter (green button) »...

  • Page 8: Credit Card Transaction (Chip Card)

    REPUBLIC BANK CREDIT CARD CENTRE – CREDIT CARD TRANSACTION (CHIP CARD) CASHIER » Insert customer’s chip card into PIN pad with chip facing upwards » Key in sale amount on terminal » Confirms the sale amount by pressing Enter (green button) CUSTOMER »...

  • Page 9: To Refund Acredit Card Transaction (Chip Card)

    REPUBLIC BANK CREDIT CARD CENTRE – TO REFUND A CREDIT CARD TRANSACTION (CHIP CARD) CASHIER » Select New Trans » Select Refund » Enter refund password » Insert chip card into PIN pad with chip facing upwards » Key in refund amount »...

  • Page 10: Adjusting Atip For Acredit Card Transaction

    REPUBLIC BANK CREDIT CARD CENTRE – ADJUSTING A TIP FOR A CREDIT CARD TRANSACTION CASHIER Should the customer enter a tip amount on receipt, the original transaction must be adjusted to now include the tip amount. To adjust transaction amount »...

  • Page 11: Deposit / Settlement Procedure

    REPUBLIC BANK CREDIT CARD CENTRE – DEPOSIT / SETTLEMENT PROCEDURE Ensure ample paper is placed in reservoir as there is no way to reprint a settlement that has been completed that failed to print. » Select Batch CASHIER » Select Settle »...

  • Page 12: Balance Inquiry Feature - Linx / Debit Cards Only

    REPUBLIC BANK CREDIT CARD CENTRE – BALANCE INQUIRY FEATURE - LINX / DEBIT CARDS ONLY CASHIER » Select New Trans » Scroll down and select Balance » Swipe customer card CUSTOMER » Select account type • Savings or • Checking »...

  • Page 13: Loading Paper

    REPUBLIC BANK CREDIT CARD CENTRE – TROUBLE SHOOTING LOADING » Lift the black tab to open paper well PAPER » Place paper roll into the well, with paper rolling from underneath the roll, leaving 1 inch out of the well. CASHIER »...

  • Page 14: Common Error Messages

    REPUBLIC BANK CREDIT CARD CENTRE – TROUBLE SHOOTING COMMON » In the event that your terminal displays an error, refer to these error codes to troubleshoot your terminal. ERRORS » If the code you are experiencing is not shown, retry the transaction. »...

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