VeriFone VX 675 Operation Manual

VX675 COLOUR OPERATIONS GUIDE
HOW DO I KNOW IF THERE ARE STORED EOV TRANSACTIONS?
1. Press the scroll button until PRINT UTILITY is displayed
2. Select PRINT UTILITY
3. Select STORED TOTALS*
The report printed will indicate the number of Electronic Offline Vouchers and the total amount stored.
After pressing the stored totals button, if the message "No Pending Trans" or "Empty Batch" is displayed, then there are
no stored transactions (including EOV transactions).
NOTE: Printing stored totals will print a summary that includes EOV, Contactless offline, EMV offline, credit card tipping,
hospo auth, and reversals.
HOW DO I PRINT ALL THE STORED EOV TRANSACTIONS?
1. Press the scroll button until PRINT UTILITY is displayed
2. Select PRINT UTILITY
3. Select PENDING ALL*
The report will print each individual transaction.
It is recommended to check the stored totals report prior to selecting PENDING ALL to determine the number of stored transactions.
Otherwise, a large number of transactions could be printed and the process cannot be stopped once started.
NOTE: Printing all stored transactions will print any stored EOV, Contactless offline, EMV offline, credit card tipping,
hospo auth, and reversal receipts currently stored in the terminal.
HOW DO I UPLOAD / TRANSMIT EOV TRANSACTIONS TO THE NETWORK?
The terminal will automatically upload / transmit EOV transactions once it re-establishes the connection with the EFTPOS
network by the terminal performing a successful automatic logon or the operator performing a successful manual logon. If
required, a manual upload can be done.
1. Press the scroll button until UTILITY is displayed
2. Select UTILITY
3. Select UPLOAD OFFLINE*
If the terminal has no stored EOV transactions the terminal will display "NO OFFLINE TRANS TO UPLOAD".
When uploading EOV transactions the terminal will display "PROCESSING X OF XX", where:
X is the number of transactions transmitted since the start of EOV upload and XX is the total number of transactions to be uploaded.
If there are a large number of transactions to be uploaded and the operator wishes to use the EFTPOS terminal, they can interrupt the
upload by pressing the Cancel key (the terminal may take several seconds to respond to the cancel key), it will then prompt the
operator to confirm the halting of the upload when the upload is able to be halted .
If an EOV transaction is declined, a declined receipt will be printed. This means the transaction will not be credited to your merchant
account. Resolution of such transactions then needs to be managed directly with your acquiring bank.
NOTE: Uploading transactions will only upload EOV, contactless offline, EMV offline and reversals. The remainder(credit card tipping
and hospo) will not be uploaded and need to be processed through the Tipping / Hospo menu.
VX 675 COLOUR OPERATIONS GUIDE
TURNING ON
There are two ways to power up the terminal
1. Either connect the power cord /
place into the charging cradle
OR
2. Press and hold the GREEN
button for approx 5 seconds
until the terminal beeps
and the screen
lights up
REPLACING PAPER
Rev. 3
TURNING OFF
1. Unplug the power cord or pick
up the terminal off the
charging base
2. Press and hold the RED
button for approx 5 seconds
until the terminal stops
beeping and the screen
changes to display
SHUTTING DOWN.
NOTE: Paper feeds from the bottom
CHARGING
Paper Roll Size: 57 x 38 mm