Epson PP-100II Technical Reference Manual page 90

Job status Job handling
Accepted jobs Cancel
90
Error code
CAN009 Controlling the printer tray is failed.
Remedy:
(1) Turn Discproducer off and remove any foreign object from the printer tray.
(2) Turn Discproducer back on.
CAN010 A printer fatal error has occurred.
Remedy:
Turn off Discproducer and turn it back on.
CAN011 A communication with the printer is failed.
Remedy:
Check if the port setting on the printer driver is correct.
CAN012 A printer name error has occurred. The printer specified by the EPJ file can not be found.
Remedy:
Check the printer name.
CAN013 A printer maintenance error has occurred.
Remedy:
Please contact the store where you purchased Discproducer or our customer service.
CAN014 The waste ink pads need to be replaced.
Remedy:
Please contact the store where you purchased Discproducer or our customer service.
CAN015 The status error has occurred, and any of the following has been detected.
(1) The disc on the drive tray disappeared.
(2) The disc on the printer tray disappeared.
(3) A disc was placed on the drive tray.
(4) A disc was placed on the printer tray.
(5) Robotic arm got a disc.
Remedy:
(1) Check if there occurred an error inside the chassis.
(2) Turn Discproducer back on.
CAN016 A JOB file error has occurred, and one of the following has been detected.
(1) The specified disc image file cannot be accessed.
(2) The specified label data file cannot be accessed.
Remedy:
Set an access privilege for "SYSTEM" account to the shared folder in which the disc image files and
label data files are saved, or specify the copied image file on the local computer.
CAN017 A non-supported version error has occurred, and any of the following has been detected.
(1) Firmware version of the auto loader is not supported.
(2) Firmware version of the drive 1 is different from the supported version.
(3) Firmware version of the drive 2 is different from the supported version.
(4) Firmware version of the printer is not supported.
Remedy:
Upgrade the firmware of the concerning device.
CAN018 The publishing mode specified by EPSON Total Disc Setup when issuing the job and the mode
selected on the device are different.
Remedy:
Reset the publishing mode using the EPSON Total Disc Setup.
Explanation and Remedies