Page 2
Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient.
About This Guide About This Guide Thank you for choosing the Yealink VC110 full HD video conferencing endpoint. It is an all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint You can download the latest firmware for your product online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage For more information on how to upgrade the endpoint firmware, refer to Upgrading Firmware on page 271. In This Guide This administrator guide includes the following chapters: Chapter 1, “VC110 Video Conferencing Endpoint...
Cloud platform: This term refers to Yealink VC Cloud Management Service (Yealink Cloud), Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform. Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom account. Cloud systems: This term refers to the systems that support Cloud feature, including SIP VP-T49G IP phone, VC desktop and VC110/VC120/VC400/VC500/VC800 video conferencing system.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Multiple Preset on page Major updates have occurred to the following sections: Configuring Video Conference Platform on page Appendix B: Trusted Certificates on page Changes for Release 23, Guide Version 23.6...
About This Guide Major updates have occurred to the following sections: Icon Instructions on page Configuring Video Conference Platform on page DTMF on page Dual-Stream Protocol on page Camera Control Protocol on page Secure Real-Time Transport Protocol on page ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Changes for Release 10, Guide Version 10.11 Major updates have occurred to the following sections: Codecs on page Configuring Camera Settings on page Camera Control Protocol on page ...
Changes for Release 21, Guide Version 21.15 ..................... ix Changes for Release 10, Guide Version 10.11 ...................... x Table of Contents ................xi VC110 Video Conferencing Endpoint Introduction ....1 VoIP Principles ..................................... 1 Physical Features of Endpoint ............................... 2 Packaging Contents ..................................
Page 12
Endpoint Startup ..................................48 Setup Wizard ..................................... 49 Enabling Communication with Other Endpoints ....................... 53 Placing a Test Call from the Yealink VC110 endpoint ..................... 54 Configuring Network ..............55 Preparing the Network ................................. 55 Configuring LAN Properties ............................... 56 DHCP ....................................
Table of Contents Logging into the Zoom Cloud Platform ......................116 Registering a Pexip Account ........................... 119 Logging into the BlueJeans Cloud Platform ..................... 122 Logging into the Mind Platform..........................124 Registering a Custom Account ..........................127 Logging out of the Cloud Platform ........................130 Configuring the Third-party Virtual Meeting Room ..................
Page 14
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Relog Offtime ................................189 Key Tone ..................................190 Meeting Blacklist ................................191 Keyboard Input Method ............................192 Audio Settings ..................................193 Audio Output Device..............................193 Audio Input Device ..............................195 Adjusting MTU of Video Packets ............................ 198 Dual-Stream Protocol ................................
Page 15
Table of Contents Endpoint Maintenance .............. 271 Upgrading Firmware ................................271 Importing/Exporting Configuration ..........................272 Resetting to Factory ................................273 SNMP ......................................274 Troubleshooting ................. 279 Troubleshooting Methods ..............................279 Viewing Log Files ................................. 279 Capturing Packets ................................ 282 Getting Information from Status Indicators ..................... 285 Analyzing Configuration Files ..........................
Page 16
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
VC110 Video Conferencing Endpoint Introduction VC110 Video Conferencing Endpoint Introduction This chapter contains the following information about VC110 video conferencing endpoint: VoIP Principles Physical Features of Endpoint Packaging Contents Endpoint Component Instructions Icon Instructions LED Instructions ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint SIP (Session Initiation Protocol) is the Internet Engineering Task Force’s (IETF’s) standard for multimedia conferencing over IP. It is an ASCII-based, application-layer control protocol (defined in RFC 3261) that can be used to establish, maintain, and terminate calls between two or more endpoints.
VC110 Package+VCM60 Package VC110 Package+VCP40 Package VC110 Package+VCP41 Package VC110 Package+VCM30 Package Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance...
7.5m Ethernet cable. VCP40 video conferencing phone can work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view directory and history on the VCP40 video conferencing phone.
7.5m Ethernet cable. VCP41 Video conferencing phone can work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view directory and history on the VCP41 video conferencing phone.
Check the list before installation. If you find anything missing, contact your system administrator. Endpoint Component Instructions Before installing and using the VC110 video conferencing endpoint, you need to be familiar with the following endpoint components, including: VC110 All-in-one Unit ...
The HD camera supports 4xdigital zoom, white balance and automatic gain. You can place the VC110 all-in-one unit on the table or mount it on a wall. The LED indicator in front of the camera indicates different statuses of the endpoint. For more information, refer to LED Instructions page 36.
Page 26
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Infrared Sensor The infrared sensor is located within the Yealink logo. Aim the remote control at the camera IR sensor to operate the unit. Note When the endpoint is powered on, avoid physically turning the camera. This may cause permanent damage to the camera.
Page 27
VC110 Video Conferencing Endpoint Introduction The left side of the VC110 all-in-one unit Port Name Description Allows you to connect a universal security cable to VC110 Security Slot all-in-one unit, so you can lock it down. The endpoint ② cannot be removed when locked.
The VCM60 is a video conferencing wireless microphone which can work as the audio input device for VC110 video conferencing endpoint. It supports 360-degree audio pickup at a radius of up to 2 meters. There are a mute button and a battery indicator LED on its top. You can mute...
Page 29
VC110 Video Conferencing Endpoint Introduction There is a power switch on its bottom. You can turn off this switch if the VCM60 is not in use for a long period of time. Name Description Indicates the battery information. For more information on...
Page 30
Connecting VCM60 to the Video Conferencing Endpoint To ensure good voice quality, VCM60 video conferencing wireless microphone can be connected to the VC110 video conferencing endpoint to work as the audio input device. To connect the VCM60 to the VC110 video conferencing endpoint, do the following:...
Page 31
VC110 Video Conferencing Endpoint Introduction The display device prompts “Dongle connected!”, and the (unregistered) icon appears on the status bar. Turn on the VCM60. The VCM60 registers with the dongle automatically. If successful, the (unregistered) icon will change to (registered). Current capacity appears on the right side of the icon.
Page 32
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To remove the VCM60 from the VC110 video conferencing endpoint, do the following: Remove the dongle from the VC110 all-in-one unit. The display device prompts “Dongle remove!”. And the icon disappears from the status bar.
Page 33
Viewing VCM60 Information When the dongle is connected to the USB port of the VC110 one-in one unit, you can view VCM60 status via the remote control or web user interface. Available information of VCM60 includes: Dongle status ...
Page 34
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To view the VCM60 information via web user interface: Click on Status. To view the VCM60 information via the remote control: Select Menu->Status->Wireless Micpod. Registering and Unregistering the VCM60 The VCM60 video conferencing wireless microphone and dongle are automatically ”paired” at the factory.
Page 35
VC110 Video Conferencing Endpoint Introduction To deregister the VCM60 via web user interface: Click on Setting->Wireless Micpod. Click DeRegisted. Click Confirm to deregister the video conferencing wireless microphone. The paired information will be cleared. The VCM60 video conferencing wireless microphone will enter offline standby mode and the mute indicator LED slowly flashes orange.
Page 36
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The web user interface starts 120-second countdown for pairing the dongle and video conferencing wireless microphone. Tap and hold the mute button on the VCM60 video conferencing wireless microphone for 5 seconds until the mute indicator LED flashes orange.
Page 37
VC110 Video Conferencing Endpoint Introduction The VPM60 can work normally during charging. If you charge the VCM60 when it is working, the display device prompts “The battery is charging!”, and the (charging) icon appears on the status bar. During charging, the battery LED indicator will flash green. And it will illuminate solid green when the battery capacity reaches 100%.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint RF Carrier Index (DECT tester Numbering) Freq (MHz) Taiwan Korea Brazil Japan 1900.800 1(F4) 1902.528 0(F5) 1904.256 1905.984 1907.712 1909.440 1911.168 1912.896 1914.624 1916.352 1918.080 1919.808 1921.536 1923.264 1924.992 1926.720 1928.448 1787.616 1789.344...
Page 39
VC110 Video Conferencing Endpoint Introduction Connect the VCP40 video conferencing phone to the cable hub. It can work as an audio device for the VC110. You can also place calls, answer calls or view directory and history on the VCP40 video conferencing phone.
Page 40
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Item Description • Missed call information • Time and date Label automatically to identity their context-sensitive ② Soft Keys features. On-hook Key Rejects or ends a call or returns to the previous screen.
Page 41
VCP41 video conferencing phone. Connecting a PC or Mobile Device to the VCP41 You can connect a PC or mobile device to the VCP41 when your VC110 video conferencing endpoint is idle, is placing a call or during a call.
Page 42
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To connect a PC or mobile device to your VCP41: Connect one end of the 3.5mm audio cable to the PC/mobile port on the VCP41 phone, and connect the other end to the headset jack on the mobile device or the AUX/MIC jack on the PC.
VC110 Video Conferencing Endpoint Introduction CPE80 Expansion Microphone If your video conferencing room is large, you can add extra CPE80 expansion microphones to the MIC ports on the video conferencing phone to expand the audio range. Video conferencing phone has two MIC ports. Up to two expansion microphones can be connected to a video conferencing phone.
The VCM30 is a video conferencing microphone array which can work as the audio input device for VC110 video conferencing endpoint. It has 3 built-in microphones which support 360-degree audio pickup at a radius of up to 3 meters. There is a mute button on its top. You can mute or unmute the VCM30 by tapping the mute button during a call.
Page 45
VC110 Video Conferencing Endpoint Introduction Muting or Unmuting the VCM30 There is a mute button at the top of the VCM30. You can mute or unmute it in the following scenarios: If you do not want to have your voice broadcast during a conference, you can tap the mute ...
Page 46
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To view the VCM30 information via web user interface Click Status. To view the VCM30 information via the remote control: Select Menu->Status->Wired Micpod.
VC110 Video Conferencing Endpoint Introduction VCR10 Remote Control VCR10 remote control is compact, and has definite function zoning. Users can organize conferences easily using infrared signals. Hardware components of the remote control: Item Description ① Sleep Key Puts the endpoint to sleep or wakes the endpoint up.
Page 48
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Item Description Located at the bottom right of the screen. Label identifies context-sensitive features. ④ Blue Shortcut Key In the idle screen, this is used to save and check the camera preset position, and corresponds to the Preset soft key.
Icons appearing on the display device are described in the following table: Icon Description Network is disconnected (flashing) Network is available Packet loss SIP account is registered H.323 account is registered Log into the Yealink VC Cloud Management Service/Yealink Meeting Server...
Page 50
The standby time of VCM60 is less than one hour Dual screen mode Dual video sources (when a PC is connected to the PC port on the cable hub) A USB flash drive is inserted to the USB port of the VC110 all-in-one unit VPN is enabled Call mute...
SIP account is registered (the icon flashes when it is not registered successfully) H.323 account is registered (the icon flashes when it is not registered successfully) Log into the Yealink VC Cloud Management Service/Yealink Meeting Server Log into the StarLeaf/Zoom/Pexip/BlueJeans/ Mind platform...
Icon Description Do not disturb Call is muted Volume is 0 A USB flash drive is inserted to the port of the VC110 all-in-one unit Record a video Local contact Yealink Cloud contact or YMS contact Permanent Virtual Meeting Room Dialed calls (H.323 account/SIP account/IP Call)
Page 53
Indicator LED on the video conferencing phone: LED Status Description The phone is initializing. Solid red The video conferencing phone is muted when the VC110 is during a call. Flashing red The phone is ringing. The phone is placing a call.
Web User Interface Remote Control The following describes how to configure the VC110 video conferencing endpoint via the two methods above. Detailed operation steps will be introduced in the feature section. Web User Interface You can customize your endpoint via web user interface. To access the web user interface, you need to know the user name and the administrator’s password.
VC110 Video Conferencing Endpoint Introduction into the web user interface with user credentials. The web structure tree of VC110 is shown as below, (the red highlight is hidden for users with user credentials): You can monitor or place calls via web user interface. You can do the following in the Home page.
Page 56
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Ensure that the purchased display device supports HDMI input. When connecting only one display device to the VC110 all-in-one unit, Display1 port is the only econdary available port.
Connecting the VC110 Video Conferencing Endpoint Do the following: Locate the DVI port on the back of the VC110 all-in-one unit, and connect it to the DVI port of the cable hub with the supplied DVI cable. Locate the Display1 port of the VC110 all-in-one unit, and connect it to the HDMI port on the display device with the supplied HDMI cable (Make sure the display device is powered on).
You can hang the cable hub on the wall. To use this method, you need to purchase the screws (specification: T4×30) separately. Installing the VC110 All-in-one Unit You can choose to mount the VC110 all-in-one unit on your TV or a wall, depending on your actual needs.
Page 60
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Mounting the VC110 all-in-one unit on a TV When the thickness of your TV is between 35-120 mm, you can mount the VC110 all-in-one unit on your TV. Do the following: Lock the VC110 all-in-one unit to the L-bracket.
Getting Started Connect one end of the DVI cable to the VC110 all-in-one unit and put the other end of the DVI cable through the L-bracket. Lock the VC110 all-in-one unit to the L-bracket, and then connect the other end of the DVI cable to the cable hub.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Replace the battery cover. Remote Control Battery Safety Information Never make wrong polarity connection when charging and discharging battery packs. Avoid crushing, puncturing, or putting a high degree of pressure on any battery, as this can ...
Page 63
Yealink original power adapter (12V/2A) only. Power over Ethernet With the included or a regular Ethernet cable, the VC110 video conferencing endpoint can be powered from a PoE-compliant switch or hub. To connect the PoE: Locate the Internet port on the cable hub, and connect it to the port on the in-line power switch/hub with the Ethernet cable.
Endpoint Startup After the initializing process, the endpoint will complete startup by cycling the following steps: The LED indicator on the VC110 all-in-one unit illuminates solid green. The display device displays the boot up screen. The camera pans to the middle position automatically.
Getting Started Endpoint IP address and site name Status icon Soft key labels Video image The video conferencing phone starts up normally. The phone’s LCD screen displays the site name, status icon, soft keys, time and date. If the endpoint has successfully passed through these steps, it starts up correctly and is ready for use.
Page 66
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The endpoint obtains the time and date from the NTP server automatically by default. You can also configure the time and date manually. For more information, refer to on Date & Time page 176.
Page 67
Getting Started The default administrator password is “0000”. For security reasons, the administrator should change the default administrator password as soon as possible. Do remember the new administrator password or keep a copy of the password in a safe place. If Note you forget the password, you will need to reset the endpoint to the factory settings, and then reset the password or use the default password”0000”.
Page 68
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. 10. Configure network settings. The phone will try to contact a DHCP server in your network to obtain network parameters by default.
Getting Started Yealink video conferencing endpoint supports Yealink VC Cloud Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom platform. For more information, refer to Configuring Video Conference Platform on page 107. 13. Press (Complete soft key) to complete the setup wizard. Enabling Communication with Other Endpoints Depending on your environment, you may need to make the following additional adjustments to the configuration of your video conferencing endpoint.
Yealink Demo1 to Yealink Demo3 are three default contacts stored in the local directory. You can place a test call to the default contact, and the test call will be routed to the Yealink demo video conferencing endpoint. Yealink demo contacts can help users to test quickly...
Configuring Network Configuring Network This chapter provides information on how to configure network settings for the endpoint. Proper network settings allow the endpoint work efficiently in your network environment. This chapter provides the following sections: Preparing the Network Configuring LAN Properties ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Type Network Information Authentication information 802.1X Configuring LAN Properties DHCP DHCP (Dynamic Host Configuration Protocol) is a network protocol used to dynamically allocate network parameters to network hosts. The automatic allocation of network parameters to hosts eases the administrative burden of maintaining an IP network.
Page 73
Configuring Network Parameter DHCP Option Description when resolving hostnames via DNS. Specifies the broadcast address in use on the Broadcast client's subnet. Address Network Time Specifies a list of the NTP servers available to the Protocol client by IP address. Servers Vendor-Specific Identifies the vendor-specific information.
Page 74
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method server via DHCP option 12. Host name is optional, so it is not a mandatory configuration item. For more information, contact your network administrator. If you change this parameter, the endpoint will reboot to make the change take effect.
Page 75
Configuring Network To configure DHCP via the remote control: Select Menu->Advanced (default password: 0000) ->Internet Configuration->IPv4. Check the DHCP checkbox. Press the Save soft key to accept the change. The display device prompts “Reboot now?”. Select OK to reboot the endpoint immediately. Static DNS Even though DHCP is enabled, you can manually configure the static DNS address(es).
Page 76
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method you change this parameter, the endpoint will reboot to make the change take effect. To configure static DNS address when DHCP is used via web user interface: Click on Network->LAN Configuration.
Configuring Network Select OK to reboot the endpoint immediately. Configuring Network Settings Manually If DHCP is disabled or the endpoint cannot obtain network settings from the DHCP server, you need to configure them manually. The following parameters should be configured for endpoints to establish network connectivity: IP Address: Configure the endpoint to use the assigned IP address.
Page 78
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Note: If you change this parameter, the endpoint will reboot to make the change take effect. Configures the gateway assigned to the endpoint. Remote Control Default: Blank Gateway...
Page 79
Configuring Network Select desired value from the pull-down list of IPv4/IPv6. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the phone. To configure a static IPv4 address via web user interface: Click on Network->LAN Configuration.
IPv6 is developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 address exhaustion. Yealink IP Phone supports IPv4 addressing mode, IPv6 addressing mode, as well as an IPv4&IPv6 dual stack addressing mode. IPv4 uses a 32-bit address, consisting of four groups of three decimal digits separated by dots;...
Page 81
Configuring Network IPv6 Address Assignment Method Supported IPv6 address assignment methods: Manual Assignment: An IPv6 address and other configuration parameters (e.g., DNS server) for the IP phone can be statically configured by an administrator. Stateful DHCPv6: The Dynamic Host Configuration Protocol for IPv6 (DHCPv6) has been ...
Page 82
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Default: Blank Note: If you change this parameter, the endpoint will reboot to make the change take effect. Configures the IPv6 prefix. Default: Blank Remote Control IPv6 Note: If you change this parameter,...
Page 83
Configuring Network If you mark the Static IP radio box, configure the IPv6 address and other configuration parameters in the corresponding fields. (Optional.) If you mark the DHCP radio box, you can configure the static DNS address in the corresponding fields. Click Confirm to accept the change.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint A dialog box pops up to prompt that the settings will take effect after a reboot. Click OK to reboot the phone. To configure IPv6 address assignment method via phone user interface: Select Menu->Advanced (default password: 0000) ->Internet Configuration.
Page 85
Configuring Network supported by both endpoints. Half-duplex Half-duplex transmission refers to transmitting voice or data in both directions, but in one direction at a time; this means one endpoint can send data on the line, but not receive data simultaneously. Full-duplex Full-duplex transmission refers to transmitting voice or data in both directions at the same time;...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Network Speed. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot.
Time To Live The default value is 180s. End of LLDPDU Marks end of LLDPDU. Name assigned to the endpoint. System Name The default value is “VC110”. Description of the endpoint. System Description Description includes firmware version of the Optional TLVs endpoint.
Page 88
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint TLV Type TLV Name Description enabled by default. Description of port that sends data unit. Port Description The default value is “WAN PORT”. Duplex mode and network speed settings of the endpoint.
Page 89
Configuring Network TLV Type TLV Name Description Asset ID Assertion identifier of the endpoint. Parameters of LLDP feature on the endpoint are described below. Parameter Description Configuration Method Enables or disables LLDP feature on the endpoint. Remote Control Default: Enabled LLDP->Active Web User Interface Note: If you change this parameter,...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To configure LLDP via the remote control: Select Menu->Advanced (default password: 0000) ->Advanced Network. In the LLDP block, check the Active checkbox. Enter the desired value in the Packet Interval (1-3600s) field.
Configuring Network In the VLAN block, select the desired value from the pull-down list of Internet Port Active. Enter the VLAN ID in the VID (1-4094) field. Select the desired value (0-7) from the pull-down list of Priority. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot.
Page 92
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameters of VLAN feature on the endpoint are described below. Parameter Description Configuration Method Enables or disables the DHCP VLAN discovery feature on the endpoint. Default: Enabled DHCP Web User Interface VLAN->Active...
The endpoint supports the authentication protocols EAP-MD5, EAP-TLS, PEAP-MSCHAPv2 and EAP-TTLS/EAP-MSCHAPv2 for 802.1X authentication. Yealink 802.1X Authentication For more information on 802.1X authentication, refer to...
Page 94
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint 802.1X feature parameters on the endpoint are described below: Parameter Description Configuration Method Specifies the 802.1x authentication mode. Disabled EAP-MD5 EAP-TLS Remote Control 802.1x Mode PEAP-MSCHAPv2 Web User Interface ...
Page 95
Configuring Network To configure 802.1X via web user interface: Click on Network->Advanced. In the 802.1x block, select the desired protocol from the pull-down list of Mode 802.1x. a) If you select EAP-MD5: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field.
Page 96
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint 5) Click Upload to upload the certificates. c) If you select PEAP-MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field.
Page 97
Configuring Network 4) Click Upload to upload the certificate. d) If you select EAP-TTLS/EAP-MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to locate the desired certificate (*.pem,*.crt, *.cer or *.der) from your local endpoint.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint 4) Click Upload to upload the certificate. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. Click Confirm to reboot the endpoint immediately.
Page 99
Configuring Network If H.323 tunneling feature is disabled, the setup processes of an H.323 call are shown below:...
Page 100
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint If H.323 tunneling feature is enabled on both sites, the setup processes of an H.323 call are shown below: The parameter of the H.323 tunneling feature on the endpoint is described below:...
Page 101
Configuring Network Select the desired value from the pull-down list of H.323 Tunneling. Click Confirm to accept the change. To configure H.323 tunneling for H.323 via web user interface: Click on Account->H.323. Select the desired value from the pull-down list of H.323 Tunneling.
Unless the firewall is designed to work with video conferencing equipment, you must configure the firewall to allow incoming and outgoing traffic to the VC110 endpoint through the reserved ports. Users placing calls through a firewall to endpoints may experience one-way audio or video if the firewall is not properly configured.
Configuring Network Description Port Range Port Type For more information, refer to Restricting (default range) Reserved Ports on page 87. Web management port (optional) Restricting Reserved Ports By default, the endpoint communicates through TCP and UDP ports in the 50000 - 54999 range for video, voice, presentations, and camera control.
Page 104
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Make sure at least 200 TCP ports and 200 UDP ports are reserved for VC110. Use the following information as a guide when determining the range of port numbers. Maximum Required Ports for an...
Configuring Network In the Reserve Port block, configure the TCP port range in the TCP Port Scope field. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will be implemented after a reboot. Click Confirm to reboot the endpoint immediately.
Page 106
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Static NAT NAT enables communication between devices on your LAN that have private IP addresses and devices that are accessed through a public IP network. Static NAT ensures that the same public IP address always maps to an endpoint’s private IP address so that data from the public network...
Page 107
Configuring Network Parameter Description Configuration Method you are in multi-level intranet network to solve the one-way audio or video problem. Default: Auto Configures the NAT traversal type. You can configure it for the SIP account or SIP IP call separately. Disabled ...
Page 108
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To configure Static NAT for SIP account via web user interface: Click on Account->SIP Account. Select StaticNat from the pull-down list of NAT Traversal. Click Confirm to accept the change. To configure Static NAT for SIP IP call via web user interface: Click on Account->SIP IP Call.
Page 109
IP address and port used, and then informs the client. For more information, refer to RFC3489. Capturing packets after you enable the STUN feature, you can find that the VC110 video conferencing endpoint sends Binding Request to the STUN server, and then mapped IP address and port is placed in the Binding Response: Binding Success Response MAPPED-ADDRESS: 59.61.92.59:19232.
Page 110
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint STUN feature parameters on the endpoint are described below: Parameter Description Configuration Method Enables or disables the STUN (Simple Traversal of UDP over NATs) Remote Control Active feature on the endpoint. Web User Interface...
Page 111
Configuring Network Enter the port of the STUN server in the Port field. Click Confirm to accept the change. To configure STUN for SIP account via web user interface: Click on Account->SIP Account. Select STUN from the pull-down list of NAT Traversal. Click Confirm to accept the change.
Page 112
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To configure STUN for SIP IP call via web user interface: Click on Account->SIP IP Call. Select STUN from the pull-down list of NAT Traversal. Click Confirm to accept the change. To configure STUN server via the remote control: Select Menu->Advanced (default password: 0000) ->NAT/Firewall.
Page 113
Configuring Network Restricted Cone: A restricted cone NAT is one where all requests from the same internal IP address and port are mapped to the same external IP address and port. Unlike a full cone NAT, an external host (with IP address X) can send a packet to the internal host only if the internal host had previously sent a packet to IP address X.
Page 114
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of RPort. Click Confirm to accept the change. To configure rport feature for SIP IP call via web user interface: Click on Account->SIP IP Call.
Configuring Network Intelligent Firewall Traversal The intelligent firewall traversal feature allows the VC110 endpoint to check the media source address and port of incoming RTP packets, and then send back RTP packets to the address where incoming RTP packet comes from, instead of the address provided in the Session Description Protocol (SDP).
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Data Intelligent Traversal. Click Confirm to accept the change. Quality of Service Quality of Service (QoS) is the ability to provide different priorities for different packets in the network.
Page 117
VoIP can guarantee high-quality QoS only if the voice, video and data packets are given priority over other kinds of network traffic. Yealink video conferencing endpoints support the DiffServ model of QoS. DSCPs for voice, video and data packets that can be specified respectively.
Page 118
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Note: If you change this parameter, the endpoint will reboot to make the change take effect. Specifies the DSCP value for video packets. Valid Values: 0-63 Remote Control...
Configuring Network Click Confirm to reboot the endpoint immediately. To configure QoS via the remote control: Select Menu->Advanced (default password: 0000) ->Advanced Network. In the Diffserv QoS block, enter the desired values in the corresponding fields. Press the Save soft key to accept the change. The display device prompts “Reboot now?”.
Page 120
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The endpoint supports SSL VPN, which provides remote-access VPN capabilities through SSL. OpenVPN is a full featured SSL VPN software solution that creates secure connections in remote access facilities and is designed work with the TUN/TAP virtual networking interface. TUN and TAP are virtual network kernel devices.
Page 121
Configuring Network Parameter Description Configuration Method will reboot to make the change take effect. Uploads the compressed package of Upload VPN VPN-related files (*.tar) to the Web User Interface Config endpoint. To configure VPN via web user interface: Click on Network->Advanced. In the VPN block, click Browse to locate the VPN file (*.tar) from your local endpoint.
Page 122
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To configure VPN via the remote control: Select Menu->Advanced (default password: 0000) ->Advanced Network. Check the VPN checkbox. Press the Save soft key to accept the change. The display device prompts “Reboot now?”.
Yealink video conferencing endpoint can log into the Yealink VC Cloud Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom platform. Users can access Virtual Meeting Rooms(VMR) using VC110 video conferencing endpoint, whilst benefiting from both the features provided by video conferencing endpoint, such as 1080p HD video and audio, and features provided by Yealink Meeting Server/StarLeaf/Zoom/BlueJeans/Pexip/Mind, including high end customization &...
You can log into the Yealink VC Cloud Management Service platform, and dial other Yealink Cloud numbers to establish a conversation. If you want to place a call to a Yealink Cloud contact who is in the same Yealink Cloud directory as you, you can enter the 9-digit Cloud number or the extension (the last four Cloud number) to place a call.
Page 125
Yealink VC Cloud Management Service platform. Build-in Cloud Number: This method uses build-in Cloud number to log into the Yealink VC Cloud Management Service platform. The number consists of 7 digits that are generated according to MAC address, and it never expires.
Page 126
Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Yealink VC Cloud Management Service from the pull-down list of Platform Type. Select the desired sign-in method from the pull-down list of Login Type. Select Build-in Cloud Number.
Page 127
Configuring Call Preferences Enter the IP address or domain name of the Yealink VC Cloud Management Service platform in the Server field. Click Confirm to accept the change. To configure Yealink VC Cloud Management Service platform via the remote control: Select Menu->Advanced (default password: 0000)->Video Conference Platform.
, and the LCD screen of the video conferencing phone displays A Yealink Cloud account can be used to log into five Cloud systems at most simultaneously. Note If you log into Yealink VC Cloud Management Service platform using the built-in Cloud number, your directory will not include the Yealink Cloud contacts, but you can dial other Yealink Cloud numbers to establish a conversation.
Page 129
ID next time. To configure Yealink Meeting Server via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Yealink Meeting Server from the pull-down list of Platform Type.
If administrator enabled the Device upgrade feature on Yealink Meeting Server, video conferencing endpoints that log into the Yealink Meeting Server will upgrade firmware automatically once the current firmware version is different from the one on Yealink Meeting Server. Logging into the StarLeaf Cloud Platform You can log into the StarLeaf Cloud platform.
Page 131
Default: Enabled Remote Control Cloud Account Note: If it is disabled, the endpoint Web User Interface cannot log into the StarLeaf Cloud platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Configure the StarLeaf Cloud platform. Click Confirm to accept the change. To configure StarLeaf Cloud platform via the remote control: Select Menu->Advanced (default password: 0000)->Video Conference Platform. In the Cloud Account field, check the Enabled checkbox.
Page 133
Description Configuration Method Default: Enabled Web User Interface Note: If it is disabled, the endpoint cannot log into the Zoom Cloud platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
Page 134
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Configures the interval (in seconds) that the endpoint sends keep-alive messages to the registry server. So Web User Interface Keep Alive Interval that the registry server will keep the connection open with the client.
Enables or disables the Cloud feature. Remote Control Default: Enabled Cloud Account Web User Interface Note: If it is disabled, the endpoint cannot register the Pexip account. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
Page 136
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Specifies the password associated with the user name when registering a Remote Control Password Pexip account. Web User Interface Default: Blank Configures the IP address or domain Remote Control Server/Server name of the Pexip server.
Page 137
Configuring Call Preferences Parameter Description Configuration Method that the registry server will keep the connection open with the client. Default: 30 To configure Pexip platform via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Pexip from the pull-down list of Platform Type.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint After successful registration, the display device displays , and the LCD screen of the video conferencing phone displays Note You can also register the Pexip account using SIP or H.323 protocol. For more information, refer to...
Page 139
Configuring Call Preferences Parameter Description Configuration Method signaling. TCP—provides reliable transport via TCP for SIP signaling. TLS—provides secure communication of SIP signaling. DNS-NAPTR—performs the DNS NAPTR and SRV queries for the service type and port if no server port is given.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Configure the BlueJeans Cloud platform. Click Confirm to accept the change. To configure BlueJeans Cloud platform via the remote control: Select Menu->Advanced (default password: 0000)->Video Conference Platform. In the Cloud Account field, check the Enabled checkbox.
Page 141
Configuring Call Preferences Parameter Description Configuration Method cannot log into the Mind platform. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom Platform Type Web User Interface Pexip ...
Page 142
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method messages to the registry server. So that the registry server will keep the connection open with the client. Default: 30 To configure Mind platform via web user interface: Click on Account->VC Platform.
Enables or disables the Cloud feature. Remote Control Default: Enabled Cloud Account Web User Interface Note: If it is disabled, the endpoint cannot register the custom account. Configures the platform type. Yealink VC Cloud Management Service Yealink Meeting Server StarLeaf Remote Control Zoom ...
Page 144
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Configures the IP address or domain Remote Control Server/Server name of the custom server. Host Web User Interface Default: Blank Configures the port of the custom server. Web User Interface...
Page 145
Configuring Call Preferences To configure custom account via web user interface: Click on Account->VC Platform. Select Enabled from the pull-down list of Cloud Account. Select Custom from the pull-down list of Platform Type. Configure the custom account settings. Click Confirm to accept the change. To configure custom account via the remote control: Select Menu->Advanced (default password: 0000)->Video Conference Platform.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Logging out of the Cloud Platform To log out of the Cloud platform via web user interface: Click on Account->VC Platform. Select the desired Cloud platform from the pull-down list of Platform Type.
Page 147
Configuring Call Preferences If you do not register a Cloud account, or you have registered a Yealink Cloud account or YMS account, you can configure a third-party VMR in advance, so that you can quickly join a VMR without registering a third-party Cloud account.
Page 148
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Default: Blank Note: It only works when you do not log into a Cloud platform, or you only register a Yealink Cloud account/YMS account. Configures the VMR name.
Page 149
Configuring Call Preferences To configure the third-party VMR via web user interface: Click on Setting->3rd-VMR. Enter VMR name and server address in the corresponding fields respectively. Click Confirm to accept the change. The VMRs will appear at the pull-down list of Call Type on your dialing screen. You can select the desired third-party platform to call corresponding VMRs quickly.
VC110 Video Conferencing Endpoint User Guide For more information on how to use refer to Configuring SIP Settings Yealink VC110 video conferencing endpoint support Session Initiation Protocol (SIP). If your server supports SIP, you can use SIP to establish calls. SIP Account To establish calls using SIP, you can configure a SIP account for the endpoint.
Page 151
Configuring Call Preferences Parameter Description Configuration Method Default: Disabled Configures the IP address or domain name of the outbound proxy server Outbound for the SIP account. Remote Control Server/Outbound Default: it is configurable only when Web User Interface Proxy Server the Outbound Proxy Server is enabled.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method that the registry server will keep the connection open with the client. Default: 30 To configure SIP account via web user interface: Click on Account->SIP Account. Configure the SIP account settings.
Page 153
SIP IP Call Note: When it is set to Enabled on Web User Interface both sites, the VC110 can call the far site by dialing an IP address directly. Configures the type of transport protocol for the SIP IP call.
Press the Save soft key to accept the change. Configuring H.323 Settings Yealink VC110 video conferencing endpoints support H.323 protocol. If your network uses a gatekeeper, you can register an H.323 account for the endpoint, and specify its H.323 name and extension.
Page 155
Configuring Call Preferences Parameter Description Configuration Method Default: blank Note: Users can place point-to-point calls using the extension if both endpoints are registered with a gatekeeper. Configures the gatekeeper mode. Disabled—the endpoint does not use a gatekeeper. Auto—the endpoint ...
Page 156
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Authentication is enabled, the gatekeeper ensures that only trusted H.323 endpoints are allowed to access the gatekeeper. Specifies the user name for Remote Control Gatekeeper authentication with gatekeeper.
Page 157
Web User Interface Local Early Media will send video SDP twice during a call to solve the compatibility between Yealink device and certain devices. To configure H.323 account via web user interface: Click on Account->H.323. Configure the H.323 account settings.
Enabling H.460 Support for H.323 Calls Yealink video conferencing endpoints support firewall traversal of H.323 calls using H.460 protocols. You must have an H.460 server configured in your environment for this feature to function properly.
Page 159
Configuring Call Preferences Parameter Description Configuration Method Configures the IP address of the primary H.460 server. Remote Control Gatekeeper IP Address Note: It is configurable only when 1/Gatekeeper Server 1 Web User Interface the Gatekeeper Mode is set to Manual. Configures the port of the primary H.460 server.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select Enabled from the pull-down list of H.460 Active. Click Confirm to accept the change. To configure H.460 firewall traversal via the remote control: Select Menu->Advanced (default password: 0000) ->H.323. Select Manual Settings from the pull-down list of Gatekeeper Type.
These packets use RFC 2833 format and must have a payload type that matches what the other end is listening for. The default payload type for RTP Event packets is 101 and the payload type is configurable. The VC110 uses the configured value to negotiate with the other end during call establishment.
Page 162
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint DTMF parameters on the endpoint are described below: Parameter Description Configuration Method Configures the DTMF type. You can configure it for the Cloud platform, SIP account or SIP IP call separately. INBAND—DTMF digits are ...
Page 163
Configuring Call Preferences Enter the desired value in the DTMF Payload Type(96~127) field. Click Confirm to accept the change. To configure DTMF type for SIP account via web user interface: Click on Account->SIP Account. Select the desired value from the pull-down list of DTMF Type. If SIP INFO or RFC2833+ SIP INFO is selected, select the desired value from the pull-down list of DTMF Info Type.
Page 164
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Enter the desired value in the DTMF Payload Type(96~127) field. Click Confirm to accept the change. To configure DTMF type for SIP IP call via web user interface: Click on Account->SIP IP Call.
Page 165
Configuring Call Preferences Parameter Description Configuration Method Configures the DTMF type. You can configure it for the StarLeaf Cloud platform or H.323 call separately. INBAND—DTMF digits are Remote Control transmitted in the voice band. DTMF Type Web User Interface Auto—the endpoint ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of DTMF Type. Click Confirm to accept the change. Codecs CODEC is an abbreviation of COmpress-DECompress, and is capable of coding or decoding a digital data stream or signal by implementing an algorithm.
Page 167
Web User Interface codec byte audio incompatibility problems sequence between Yealink and certain devices. You can enable the special audio codec byte sequence feature to solve these incompatibility problems. To configure audio codecs via web user interface: Click on Account->Codec.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint (Optional.) If Yealink device has audio problems with certain device, select Enabled from the pull-down list of Special audio codec byte sequence. Click Confirm to accept the change. Video Codecs The video codec that the endpoint uses to establish a call should be supported by the server.
Configuring Call Preferences Video codecs parameters on the endpoint are described below: Parameter Description Configuration Method Specifies the enabled video codecs for the endpoint to use. Web User Interface Enable Codecs Note: All support video codecs are enabled on the endpoint by default. Specifies the disabled video codecs Web User Interface Disable Codecs...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint to communicate with other VoIP devices. The default call protocol on the endpoint is Auto. The endpoint preferentially uses the H.323 protocol to place calls. If there is no available H.323 account on the endpoint, the endpoint will switch to the SIP protocol for placing calls. You can specify the desired protocol for the endpoint to place calls.
Configuring Call Preferences Account Polling When you dial account numbers of other endpoint, account polling feature enables your endpoint to use different call types according to this priority: Cloud platform>H.323 account>SIP account. If you cannot call other endpoints using all your registered accounts, then this call fails.
Page 172
The following example shows the way calls are placed when account polling is enabled or disabled. Scenario: Endpoint A is registered with a Yealink Cloud account and a SIP account. On endpoint A, select Auto from the pull-down list before calling. On endpoint A, dial the account numbers of endpoint B.
Configuring Call Preferences Do Not Disturb Do not Disturb allows the endpoint to reject all incoming calls automatically. You can activate the DND mode for the endpoint when it is idle, and the DND mode will be deactivated after the endpoint places a call.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The display device will display , and the LCD screen of the video conferencing phone will display To configure DND during a call via the remote control: Press the More soft key.
Configuring Call Preferences Select the desired value from the pull-down list of Auto Answer Multiway. Click Confirm to accept the change. If Enabled is selected, the display device will display , and the LCD screen of the video conferencing phone will display To configure auto answer via the remote control: Select Menu->Call Features.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Auto Dialout Mute. Click Confirm to accept the change. If Enabled is selected, your video image will display mute icon ( ) when you place a call.
Configuring Call Preferences Select the desired value from the pull-down list of Call Match. Click Confirm to accept the change. To configure call match via the remote control: Select Menu->Call Features. Check the Call Match checkbox. Press the Save soft key to accept the change. History Record The endpoint maintains a local call history, which contains call information such as remote party identification, time and date, and call duration.
The endpoint automatically detects the available bandwidth for call connection by default. The VC110 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot. You can specify the uplink and downlink bandwidths for the endpoint to achieve the best result.
Page 179
Configuring Call Preferences Parameter Description Configuration Method Default: Auto If Auto is selected, the endpoint will negotiate the appropriate uplink bandwidth automatically. Specifies the maximum receiving bandwidth for the endpoint. Remote Control Default: Auto Downlink Bandwidth Web User Interface If Auto is selected, the endpoint will negotiate the appropriate downlink bandwidth automatically.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Sharing Content If a PC is connected to the hub, the endpoint will start a presentation automatically. During a call, both local and remote display devices will display the contents. You can also start/stop a presentation manually during a call.
Click Confirm to accept the change. Ringback Timeout Ringback timeout defines a specific period of time within which the VC110 video conferencing endpoint will cancel the dialing if the call is not answered. The ringback timeout parameter on the endpoint is described below:...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Auto Refuse Timeout Auto refuse timeout defines a specific period of time within which the video conferencing endpoint will stop ringing if the call is not answered. The auto refuse timeout parameters on the endpoint are described below:...
Page 183
Configuring Call Preferences account to connect to the far site. The SIP IP call by proxy parameters on the endpoint are described below: Parameter Description Configuration Method Configures the SIP IP call by proxy. Off—when dialing the URI of the far site, the endpoint actually uses SIP IP address to establish a connection.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Default Layout When only one display device is connected to the VC110 all-in-one unit (single screen), you can configure the default layout when a call is established. The parameters of default layout are described below:...
Configuring Call Preferences Parameter Description Configuration Method Default: Enabled To configure default layout of single screen via web user interface: Click on Setting->Call Features. Select the desired value from the pull-down list of Default Layout of Single Screen. Select the desired value from the pull-down list of Use Default Layout. Click Confirm to accept the change.
Page 186
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint You can use web user interface or third-party control endpoint. The parameters of public mode are described below: Parameter Description Configuration Method Enables or disables the public mode. Web User Interface...
Camera Control Protocol Output Resolution USB Configuration Video Recording ScreenshotTones General Settings Virtual Remote Control In addition to using the remote control, you can also control the VC110 video conferencing endpoint via virtual remote control.
To control video conferencing endpoint via the virtual remote control: Click Home->Remote Control when the endpoint is idle or during a call. Click the keys on the virtual remote control to control the VC110 video conferencing endpoint. Click Remote Control to hide the virtual remote control.
The site name parameter is described below: Parameter Description Configuration Method Configures the site name of the endpoint. Remote Control Valid values: String within 64 Site Name Web User Interface characters Default: Yealink VC110 To configure the site name via web user interface: Click on Setting->General.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Edit the site name in the Site Name field. Click Confirm to accept the change. The LCD screen of the display device and video conferencing phone will display the changed site name.
Configuring Endpoint Settings To configure the backlight time of the video conferencing phone via web user interface: Click on Setting->General. Select the desired value from the pull-down list of Backlight Time. Click Confirm to accept the change. Language The default language of the LCD screen of the display device and the video conferencing phone is English, and you can change it via the remote control.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired language from the pull-down list of Language. To specify the language for the display device and the video conferencing phone via the remote control: Select Menu->Basic. Select the desired language from the pull-down list of Language.
Page 193
Configuring Endpoint Settings DST parameters are described below: Configuration Parameter Description Method Enables or disables the endpoint to update time with the offset time obtained from the DHCP server. Web User Interface DHCP Time Default: Disabled Note: it is only available to GMT Configures the time zone.
Page 194
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Configuration Parameter Description Method start time, end time and offset. Default: Automatic Configures the DST calculation methods. By Date- specifies the month, day and hour to be the DST start /end date.
Page 195
Configuring Endpoint Settings Configuration Parameter Description Method to Enabled. End Hour of Day Configures the DST offset time (in minutes). Valid values: -300 to +300. Web User Interface Offset(minutes) Note: It only works if the value of the Daylight Saving Time is set to Enabled.
Page 196
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Daylight Saving Time. If you select Enabled, do one of the following: Mark the DST By Date radio box in the Fixed Type field.
Page 197
Configuring Endpoint Settings Enter the desired time in the End Hour of Day field. Enter the desired offset time in the Offset (minutes) field. Click Confirm to accept the change. To configure the time and date manually via web user interface: Click on Setting->Date&...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Click Confirm to accept the change. To configure the time and date format via the remote control: Select Menu->Basic->Date & Time. Configure the desired values. Press the Save soft key to accept the change.
Configuring Endpoint Settings Select desired value from the pull-down list of Automatic Sleep Time. Click Confirm to accept the change. To configure the automatic sleep time via the remote control: Select Menu->Basic. Select desired value from the pull-down list of Automatic Sleep Time. Press the Save soft key to accept the change.
The IP address is hidden from the status bar of the display device. Hiding Menu Logo When the endpoint is idle, a Yealink logo is shown on the display device. You can hide the Yealink logo as needed to achieve the best video effects.
Select the Enabled from the pull-down lists of Hide Menu Logo. Click Confirm to accept the change. The Yealink logo disappears from the display device. Hiding Icons in a Call During a call, the endpoint will display some information and icons (such as call time, mute icon and recording icon) by default, you can know the call status from these information and icons.
Page 202
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method not display mute icon during a call. Hide with operation menu - the endpoint displays mute icon during a call, but the mute icon will hide with operation menu.
Page 203
Configuring Endpoint Settings Parameter Description Configuration Method a call. Default: Disabled Enables or disables the endpoint to hide site name icon during a call. Disabled- the endpoint does not display site name icon during a call. Hide with operation menu - ...
Page 204
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method operation menu. Enabled- the endpoint displays encrypt icon during a call. Default: Disabled Enables or disables the endpoint to hide output mute icon (output volume is set to 0: ) during a call.
Configuring Endpoint Settings To hide icons in a call via web user interface: Click on Setting->General. Select the desired values from the pull-down lists of Time Icon, Mute Icon, Camera Icon, Recording Icon, Sitename Icon, Hold Icon, Encrypt Icon, OutPut Mute Icon, and SecondScreen Icon.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Enter the desired time in the ReLogOffTime (1-1000min) field. Click Confirm to accept the change. Key Tone You can enable the key tone feature for the endpoint to make a keyboard click sound effect (key tone) when pressing a key on the remote control.
VC110 will refuse incoming calls from the blacklist automatically. VC110 will not remind incoming calls and save call history from blacklist. VC110 supports up to 100 blacklist records. Blacklist is configurable via web user interface only. The blacklist parameter is described below:...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Click Add. Repeat step 2-3 to add more numbers to the meeting blacklist. To delete the blacklist numbers via web user interface: Click on Directory->Blacklist. Click Delete beside the numbers that you want to delete.
By default, the endpoint automatically selects the audio output devices with highest priority. The priority is: VCS Phone> HDMI>Line Output. If the audio output device with highest priority is removed from the VC110, the VC110 will select the next highest priority device.
Page 210
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint You can also specify the desired audio output device via the remote control or the web user interface. The audio output device parameter is described below: Parameter Description Configuration Method Specifies the audio output device for the endpoint.
Wired Micpod (VCM30) Wireless Micpod (VCM60) Built-in Micphone (built-in micphone of VC110) Line Input (microphone connected to the Line In port on the VC110 all-in-one unit) Line In + VCS Phone Line In + Wired Micpod ...
Page 212
By default, the VC110 automatically selects the audio input devices with the highest priority. If you select “Line In + device” option, the VC110 will use microphone connected to the Line In port and the device to pick up audio at the same time.
Page 213
VCM30 video conferencing microphone array. Line In + Wireless Micpod- selects the microphone connected to the Line In port on the VC110 all-in-one unit and VCM60 video conferencing wireless microphone. Default: Auto. If Line Input is selected as the ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Audio Input. Click Confirm to accept the change. To configure the audio input device via the remote control: Select Menu->Video & Audio->Audio Settings.
Page 215
Configuring Endpoint Settings The MTU parameter on the endpoint is described below. Parameter Description Configuration Method Specifies the maximum MTU size (in bytes) of video packets sent by the endpoint. Valid Values: Integer from 1000 to Remote Control 1500 Video MTU Web User Interface Default: 1500 Note: If you change this parameter,...
The Yealink video conferencing endpoint supports the standard H.239 protocol and BFCP (Binary Floor Control Protocol). H.239 protocol is used when sharing content with the far site in H.323 calls.
Page 217
Configuring Endpoint Settings Select StarLeaf from the pull-down list of Platform Type. Select the desired value from the pull-down list of H.239. Click Confirm to accept the change. To configure H.239 dual-stream protocol for H.323 call via web user interface: Click on Account->H.323.
Page 218
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of H.239. Click Confirm to accept the change. To configure BFCP dual-stream protocol for Zoom/Pexip/BlueJeans/Mind/Custom platform via web user interface: Click on Account->VC Platform.
Page 219
Configuring Endpoint Settings Select the desired value from the pull-down list of BFCP. Click Confirm to accept the change. To configure BFCP dual-stream protocol for SIP call via web user interface: Click on Account->SIP Account.
Page 220
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of BFCP. Click Confirm to accept the change. To configure BFCP dual-stream protocol for SIP IP call via web user interface: Click on Account->SIP IP Call.
Content sharing allows users to share content with other conference participants during a call. When a PC is connected to the PC port on the VC110 all-in-one unit, the display device can display both the camera video and the shared content. The content sharing feature is very useful in the conference scenario in which content sharing is needed (e.g., a slide or a flash).
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Configuring Camera Settings To display high quality video image, you can configure camera settings as required, such as white balance, exposure and sharpness. Camera settings parameters are described below. Parameter Description Configuration Method Configures the value of camera exposure compensation.
Page 223
Configuring Endpoint Settings Parameter Description Configuration Method room. Cool Daylight Neutral Daylight Florescent Incandescent Manual—Manually set red and blue gain. Default: Auto Configures the red gain of the camera. Valid Values: 0-100 Remote Control Red Gain Default: 0 Web User Interface Note: You can set this parameter...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Valid Values: 0-100 Default: 50 Configures the contrast of the camera. Remote Control Contrast Valid Values: 0-100 Web User Interface Default: 50 Specifies the noise reduction (2D) mode.
Page 225
Configuring Endpoint Settings Parameter Description Configuration Method camera presets. Web User Interface Default: On Note: If it is set to On, you can view the pre-saved camera presets. Remote Control Clears all camera presets. Clear Preset Web User Interface Reset the camera settings to factory defaults.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To configure camera settings via the remote control: Select Menu->Video & Audio->Camera General Settings. Configure the camera settings. Press the Save soft key to accept the change. reset Multiple P You can store the preset to a numeric key via the remote control or web user interface. Each camera preset stores the camera pan, tilt, and zoom settings.
Page 227
Configuring Endpoint Settings Select the On from the pull-down lists of Multiple Preset. Click Confirm to accept the change. A Preset menu appears. Storing a Camera Preset To store a camera preset position via web user interface: Click on Setting->Preset. Adjust the angle and focus of the camera.
Page 228
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint A Preset menu appears. Moving Local Camera to a Preset Position You can check whether the camera presets are correct after you set multiple camera preset positions. To use a camera preset position via web user interface: Click on Setting->Preset.
Page 229
Configuring Endpoint Settings Deleting the Stored Preset To delete the stored camera preset position via web user interface: Click on Setting->Preset. Click , and then select Delete Preset. The web user interface prompts “Do you want to delete the preset?”. Click Confirm to accept the change.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The web user interface prompts “Clear the camera data?”. Click Confirm to accept the change. To clear all camera preset positions via the remote control: Select Menu->Video & Audio->Camera General Settings. Select Clear Preset Position.
Press the Save soft key to accept the change. Camera Control Protocol VC110 video conferencing endpoint supports camera control protocols: FECC (Far End Camera Control). You can enable the FECC protocol for SIP call or H.323 call. If far site wants to control the local camera, both the far site and local site should enable the camera control protocol simultaneously.
Page 232
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint sites, the two sites must enable FECC (SIP) protocol simultaneously to perform far-end camera control. If FECC (SIP) protocol and FECC (H.323) protocol are both enabled, the endpoint will select the appropriate camera control protocol according to the protocol (SIP or H.323) the call uses.
Page 233
Configuring Endpoint Settings Select the desired value from the pull-down list of FECC(H.323). Click Confirm to accept the change. To configure FECC(H.323) camera control protocol for H.323 calls via web user interface: Click on Account->H.323.
Page 234
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of FECC(H.323). Click Confirm to accept the change. To configure FECC(SIP) camera control protocol for Zoom/Pexip/BlueJeans/Mind/Custom platform via web user interface: Click on Account->VC Platform.
Page 235
Configuring Endpoint Settings Select the desired value from the pull-down list of FECC(SIP). Click Confirm to accept the change. To configure FECC(SIP) camera control protocol for SIP calls via web user interface: Click on Account->SIP Account.
Page 236
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of FECC(SIP). Click Confirm to accept the change. To configure FECC(SIP) c camera control protocol for SIP IP call via web user interface: Click on Account->SIP IP Call.
VC110 video conferencing endpoint supports output resolution adjustment. You can adjust output resolution of primary/secondary display device respectively. Make sure the display device has connected to the VC110 all-in-one unit before configuration. The output resolution parameters on the endpoint are described below.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Display2. Click Confirm to accept the change. USB Configuration If you have high requirement for data security, you can disable the USB feature. If you disable the USB feature, you cannot view the videos and screenshots stored in the USB flash driver via the remote control, and cannot record video or capture screenshots too.
Before recording video, you need to insert a USB flash drive to the USB port on the VC110 all-in-one unit to store recorded video. Make sure the USB feature is enabled.
Page 240
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Note: The auto recording feature is available only when the recording feature is enabled. To configure video recording via web user interface: Click on Setting->Video & Audio. Select the desired value from the pull-down list of Recording.
Before capturing the screenshot, you need to insert a USB flash drive to the USB port on the VC110 all-in-one unit to store screenshots. Make sure the USB feature is enabled. The screenshot parameter on the endpoint is described below.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Screenshot. Click Confirm to accept the change. To capture screenshots via web user interface: Click Home->Screenshot when the endpoint is idle or during a call.
Page 243
Configuring Endpoint Settings Austria Brazil Belgium China Chile Czech Czech ETSI Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan ...
Page 244
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Condition Description Auto Answer When answering a call automatically Tones parameters on the endpoint are described below: Parameter Description Configuration Method Customizes tones or selects the desired country tone set. Web User Interface...
Page 245
Configuring Endpoint Settings Parameter Description Configuration Method customize the tone, refer to the parameter “Ring Back”. Default: Blank Note: It only works if the parameter “Select Country” is set to Custom. Customizes the call waiting tone for the endpoint. For more information on how to customize the tone, refer to the Web User Interface Call Waiting...
Page 246
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Server (YMS). The administrator can also determine whether synchronize the permanent VMR to the VC110. On your VC110, you can only search for and place calls to the YMS contacts and permanent VMR. For more information on Yealink Meeting Server, refer to...
Page 248
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To add local contacts via web user interface: Click on Directory->Local Directory. Select Local from the pull-down list of New Contact. Enter the desired name in the Name field. Enter the desired number in the Number field.
Page 249
Endpoint Management Click in the pop-up detail box to place a video or audio call. The web user interface prompts” Connecting, please wait!” and jumps automatically to the Home screen. To import an XML file of the local contact list via web user interface: Click on Directory->Local Directory.
Page 250
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The web user interface is shown below: (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the local contact information which is located in the first line of the CSV file.
LDAP LDAP (Lightweight Directory Access Protocol) is an application protocol for accessing and maintaining information services for the distributed directory over an IP network. Yealink VC110 endpoint is configurable to interface with a enterprise directory server that supports LDAP version 2 or 3. The following LDAP servers are supported: Microsoft Active Directory ...
Page 252
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint using the endpoint. Therefore they do not have to maintain the local directory. Users can search and dial out from the LDAP directory and save LDAP entries to the local directory. LDAP entries displayed on the display device screen are read only.
Page 253
Endpoint Management Parameter Description Configuration Method Default: Disabled Configures the name attribute for LDAP searching. Web User Interface LDAP Name Filter Example: (|(cn=%)(sn=%)) Configures the number attribute for LDAP searching. LDAP Number Web User Interface Example: Filter (|(telephoneNumber=%)(mobile=%) Configures the connection mode between the LDAP server and video conferencing endpoint.
Page 254
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Configures the password to log into the LDAP server. Note: The password is provided by Web User Interface LDAP Password the server administrator. If the LDAP server allows ‘anonymous’ to login, you don’t need to provide the user...
Page 255
Endpoint Management Parameter Description Configuration Method Enables or disables the endpoint to match caller numbers with LDAP contacts. Match Incoming Default: Disabled Web User Interface Call Note: If the match is successful, the endpoint will display the caller name when receives an incoming call. Enables or disables the endpoint to match outgoing call numbers with LDAP contacts.
Click Confirm to accept the change. Call History The VC110 video conferencing endpoint maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The endpoint supports up to 100 history entries, including local history entries and Cloud history entries.
Page 257
Endpoint Management The web user interface displays all call history. Click All Calls, select the desired call history list. To place a call from the call history list via web user interface: Click on Directory->History. The web user interface displays all call history. Hover your cursor over the entry you want to call.
When you enter a few characters in the dialing screen, the endpoint will search for contacts from the enabled search source lists, and display the result in the dialing screen. The lists can be History, Local Directory, Cloud Contact (including your Yealink Cloud contacts and YMS contacts) and LDAP.
Display1 port is the only available port. To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively. When two display devices are connected to the VC110 all-in-one unit, the status bar of the primary display device will display icon.
API commands can be sent to video conferencing endpoint through TCP protocol. The control system needs to know the IP address and port of the Yealink video conferencing endpoint. For security, you can configure an authentication password for TCP connection.
You can use the API with a serial connection to control Yealink video conferencing endpoint. The USB port on the Yealink video conferencing endpoint can be connected to the serial port on the control system through a USB to RS-232 cable.
Page 262
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Available data bits are: Default: 8 Note: It must be the same data bits for both devices. Configures the parity. Available parity are: None ...
Page 263
Click Confirm to accept the change. When you successfully deploy environment and configure the third-party control system, the Yealink video conferencing endpoints and the control devices, you can remotely manage certain features of your video conferencing endpoint via the control device.
Page 264
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Configuring Security Features Configuring Security Features This chapter provides information for making configuration changes for the following security-related features: User Mode Administrator Password Web Server Type Transport Layer Security Secure Real-Time Transport Protocol H.235 Defending against Attacks ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Note: It can only be configured when the user mode is enabled. The endpoint supports ASCII characters 32-126(0x20-0x7E) in passwords. You can leave the password blank. To configure user mode via web user interface: Click on Security->Security.
Configuring Security Features Parameter Description Configuration Method Configures a new administrator password. Remote Control New Password Note: You can leave the password Web User Interface blank. Enters the new configured administrator password. Remote Control Confirm Password Note: The entered password must Web User Interface be the same as the one configured by the parameter “New Password”.
Page 268
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Web server type parameters on the endpoint are described below: Parameter Description Configuration Method Enables or disables the user to access the web user interface of the Remote Control HTTP endpoint using the HTTP protocol.
Configuring Security Features Enter the desired HTTPS port in the HTTPS Port field. Click Confirm to accept the change. To configure web server type via the remote control: Select Menu->Advanced (default password: 0000) ->Advanced Network. Select the desired value from the pull-down list of Web Server Type. Press the Save soft key to accept the change.
Page 271
(based on the MAC address) and issued by the Yealink Certificate Authority (CA). A generic server certificate: It is installed by default and is issued by the Yealink Certificate Authority (CA). Only if no unique certificate exists, the endpoint may send...
Page 272
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The endpoint can authenticate the server certificate based on the trusted certificates list. The trusted certificates list and the server certificates list contain the default and custom certificates. You can specify the type of certificates the endpoint accepts: default certificates, custom certificates, or all certificates.
Page 273
Configuring Security Features Parameter Description Configuration Method Enables or disables the endpoint to mandatorily validate the CommonName or SubjectAltName of the certificate sent by the Common server. Web User Interface Name Default: Disabled Validation Note: If you change this parameter, the endpoint will reboot to make the change take effect.
Page 274
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method *.pem or *.cer format. To configure the trusted certificate feature via web user interface: Click on Security->Trusted Certs. Select the desired value from the pull-down list of Only Accept Trusted Certificates.
Page 275
Configuring Security Features Select TLS from the pull-down list of the Transport. Click Confirm to accept the change. To configure TLS for the SIP account via web user interface: Click on Account->SIP Account. Select TLS from the pull-down list of the Transport. Click Confirm to accept the change.
Page 276
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint To upload a CA certificate via web user interface: Click on Security->Trusted Certs. Click Browse to locate the certificate (*.pem,*.crt, *.cer or *.der) from your local endpoint. Click Upload to upload the certificate.
Configuring Security Features Click Browse to locate the certificate (*.pem or *.cer) from your local endpoint. Click Upload to upload the certificate. Secure Real-Time Transport Protocol During a confidential call, you can configure Secure Real-Time Transport Protocol (SRTP) to encrypt RTP streams to avoid interception and eavesdropping. Both RTP and RTCP signaling may be encrypted using an AES algorithm as described in RFC3711.
Page 278
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by responding with a 200 OK message which carries the negotiated RTP encryption algorithm. The following is an example of the RTP encryption algorithm carried in the SDP of the 200 OK...
Page 279
Configuring Security Features appears on the display device of each endpoint after successful negotiation. Note Cloud platform If SRTP is enabled for the or SIP account, you should also configure the transport type to TLS. This ensures the security of SRTP encryption. For more information on TLS, refer to Transport Layer Security on page 253.
Click Confirm to accept the change. H.235 Yealink VC110 video conferencing endpoints support H.235 128-bit AES algorithm using the Diffie-Hellman key exchange protocol in H.323 calls. To use H.235 feature for H.323 calls, the participants in the call must enable the H.235 feature simultaneously. When a site places a call...
Page 281
Configuring Security Features on the H.235 feature enabled endpoint, the endpoint negotiates the encryption algorithm with the destination endpoint. The H.235 parameter on the endpoint is described below: Parameter Description Configuration Method Specifies the H.235 type. You can configure it for the StarLeaf Cloud platform or H.323 call separately.
Page 282
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of H.235. Click Confirm to accept the change. To configure H.235 for H.323 via web user interface: Click on Account->H.323 Select the desired value from the pull-down list of H.235.
Configuring Security Features Defending against Attacks VCS sometimes receives calls from unknown caller, and the calls may be unable to answer. To ensure the communications security of the VCS, you can configure abnormal call answering feature for handling abnormal SIP incoming calls. For incoming H.323 calls, you can configure Safe Mode Call feature.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired value from the pull-down list of Abnormal Call Answering. Click Confirm to accept the change. Configuring Safe Mode Call Safe Mode Call feature is used to verify whether the incoming H.323 call is coming from a video conferencing endpoint.
Page 285
Configuring Security Features To configure Safe Mode Call via web user interface: Click on Setting->Call Features. Select the desired value from the pull-down list of Safe Mode Call. Click Confirm to accept the change.
Page 286
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
You can upgrade the endpoint firmware via web user interface. The firmware name of the VC110 video conferencing endpoint is: 50.x.x.x.rom (x is the actual firmware version). You can download the latest firmware version from the Yealink website.
Don’t close or refresh the web page when upgrading the firmware via web user interface. Importing/Exporting Configuration We may need you to provide the endpoint configurations for the Yealink field application engineers to help analyze problems. You can import configurations to your endpoint to configure your endpoint quickly.
It is not possible to undo a factory reset. But you can export the configuration first, and then you can re-import the configuration to recovery the endpoint after the reset. You can reset the endpoint via the reset key on the VC110 all-in-one unit, remote control or web user interface.
The endpoint reboots automatically. The endpoint will reset to factory sucessfully after startup. To reset the endpoint via the rest key on the VC110 all-in-one unit: Using tiny objects (for example, the paper clip) to press and hold the reset button for 15 seconds until the screen turns black.
Page 291
The variables accessible via SNMP are organized in hierarchies, which are described by Management Information Bases (MIBs). Yealink endpoints support SNMPv1 and SNMPv2. They work as SNMP clients, receiving requests from the SNMP server. The SNMP server may send requests from any available source port to the configured port on the client, while the client responds to the source port on the SNMP server.
Page 292
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Description Format: MacVersion[*]ComVersion[*] For example, MacVersion[0.0.0.1]ComVersion[0.0.0.1] The command of the endpoint reboot. Format: 1.3.6.1.2.1.37459.2.1.1 YEALINK-MIB snmpset -v 2c XXXX public 37459.2.1.11.0 s reboot XXXX refers to the IP address of the endpoint.
Page 293
Endpoint Maintenance In the SNMP block, select Enabled from the pull-down list of Active. Enter the SNMP port in the Port field. Enter the IP address or domain name of the SNMP server in the Trusted Address field. Multiple IP addresses or domain names should be separated by spaces. Click Confirm to accept the change.
Page 294
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Viewing Log Files The log files are Yealink specific debug files which may be requested by the Yealink support organization if you need technical support. The current log files are time stamped event log files. You can export the log files to a syslog server or the local endpoint. The administrator can specify the location where the log will be exported to and the severity level of the log.
Page 296
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Parameter Description Configuration Method Default: Local Specify the server address where the log will be exported. Web User Interface Server Name Note: It only works if the parameter “Export System Log” is set to Server.
Page 297
Troubleshooting To export a log file to the local endpoint via web user interface: Click on Setting->Configuration. Mark the Local radio box In the Export System Log field. Click Export to open the file download window, and then save the file to your local endpoint.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Enter the IP address or domain name of the syslog server in the Server Name field. A dialog box pops up to prompt that settings will take effect after a reboot. Click Confirm to reboot the endpoint immediately.
Page 299
Troubleshooting Parameter Description Configuration Method filter string. SIP or H245 or H225—Capture SIP, H245 and H225 packets. RTP—Capture RTP packets. Default: Custom Customizes the packet filter string. Syntax: Protocol+Direction+Host(s)+ Value +Logical Operations+Other Expression Protocol: Values: ether, fddi, ip, arp, rarp, decnet, lat, sca, moprc, mopdl, tcp and udp.
Page 300
“Pcap Filter Type” is set to Custom. To capture packets via the remote control: Before capturing packets, you need to insert a USB flash drive to the USB port on the VC110 all-in-one unit to store packets. Make sure the USB feature is enabled.
Troubleshooting Click Export to open the file download window, and then save the file to your local endpoint. To capture packets using the Ethernet software: Connect the Internet ports of the endpoint and the PC to the same HUB, and then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Viewing Call Statistics You can enter the view call statistics screen during an active call. Information includes: Total Bandwidth: Uplink Bandwidth and Downlink Bandwidth. Video: Resolution, Codec, Bandwidth, Frame Rate, Jitter, Total Packet Lost, Packet Lost(%).
Page 303
Troubleshooting Press to adjust the focus. If the camera can move and zoom normally, it means that the camera works properly. Press the Back soft key to stop camera diagnose. To diagnose network via the remote control: Select Menu->Diagnose->Ping. Select Start, and then press The endpoint will Ping yealinkvc.com address by default.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint The web page displays the diagnosis: Click Stop to complete diagnosing. You can click Copy to copy the content to the clipboard. Troubleshooting Solutions This chapter provides general troubleshooting solutions to help you solve the problems you might encounter when using your endpoint.
Troubleshooting General Issues Why is the display device black? Check whether the display device is connected properly to the VC110 all-in-one unit. Check whether the endpoint is in sleep mode. Press any key on the video conferencing phone or remote control to resume endpoint operation.
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint page H.235 on page 264. Ensure that the far site supports the same call protocol as the local site. Why does the endpoint fail to call the far site via IP address? Ensure that at least one call protocol is enabled on both sites.
Troubleshooting Ensure that no objects are obstructing the sensor on the front of the camera. Ensure that the LED on the front of the camera flashes green when you use the remote control to operate the unit. Ensure that what you are controlling is the local camera. ...
Page 308
Check the screen layout to see whether the remote video image is shown in full size. Why can’t I view the menu? Check whether the Display1 port of VC110 all-in-one unit is connected to the HDMI port on the display device.
Troubleshooting Why can’t I start presentation? Check whether a PC is connected to the VC110 all-in-one unit. Check whether the PC is sending a signal. Check the call statistics to see whether the endpoint is sharing content. ...
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Select the desired level from the pull-down list of Network Address Adapter. Click Confirm to accept the change. Endpoint Maintenance How to prevent monitor burn-in? Refer to your monitor’s documentation for specific recommendations and instructions. The following guidelines help prevent image burn-in: Ensure that static images are not displayed for long periods.
Page 311
Troubleshooting Configure some features need to take effect after a reboot You can reboot the endpoint in the following ways: Select Menu->Advanced (default password: 0000) ->Reboot & Reset->Reboot, and then press Log into web user interface and click on Setting->Upgrade->Reboot, and then click ...
Page 312
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Appendix Appendix Appendix A: Time Zones Time Zone Time Zone Name Samoa −11:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −10:00 French Polynesia −09:30 United States-Alaska Time −09:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −08:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00...
Page 314
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Time Zone Time Zone Name Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00 Croatia(Zagreb)
Page 315
Appendix Time Zone Time Zone Name +03:00 Iraq(Baghdad) +03:00 Russia(Moscow) +03:30 Iran(Teheran) +04:00 Armenia(Yerevan) +04:00 Azerbaijan(Baku) +04:00 Georgia(Tbilisi) +04:00 Kazakhstan(Aktau) +04:00 Russia(Samara) +04:30 Afghanistan(Kabul) +05:00 Kazakhstan(Aqtobe) +05:00 Kyrgyzstan(Bishkek) +05:00 Pakistan(Islamabad) +05:00 Russia(Chelyabinsk) +05:30 India(Calcutta) +05:45 Nepal(Katmandu) +06:00 Kazakhstan(Astana, Almaty) +06:00 Russia(Novosibirsk, Omsk) +06:30 Myanmar(Naypyitaw)
Tonga(Nukualofa) +13:30 Chatham Islands +14:00 Kiribati Appendix B: Trusted Certificates Yealink video conferencing endpoint trusts the following CAs by default: Symantec Class 3 Secure Server CA Class 1 Public Primary Certification Authority Deutsche Telekom AG Root CA 2 ...
Page 317
Note Yealink endeavors to maintain a built-in list of most common used CA Certificates. Due to memory constraints, we cannot ensure a complete set of certificates. If you are using a certificate from a commercial Certificate Authority not in the list above, you can send a request to your local distributor.
Page 318
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint...
Index Index Configuring Network Configuring Network Settings Manually Numeric Configuring Network Speed and Duplex Mode 802.1x Authentication Configuring Packets Configuring Safe Mode Call Abnormal Call Answering Configuring Security Features About This Guide Configuring SIP Settings Adjusting MTU of Video Packets Configuring the Endpoint for Use with a Firewall or Administrator Password Analyzing Configuration Files...
Page 320
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint Meeting Blacklist Methods of Transmitting DTMF Digit General Issues Mix Sending Getting Information from Status Indicators Multiple Preset Getting Started Network Address Translation H.235 H.323 Tunneling Hiding IP Address Hiding Icons in a Call...
Page 321
Upgrading Firmware USB Configuration User Interfaces User Mode Using Diagnostic Methods VC110 All-in-One Unit VC110 Video Conferencing Endpoint Introduction VCM30 Video Conferencing Microphone Array VCM60Video Conferencing Wireless Microphone VCR10 Remote Control Video & Audio Issues Video Conferencing Phone Video Recording...
Need help?
Do you have a question about the VC110 and is the answer not in the manual?
Questions and answers