Page 2 The EULA for this product is available on the Yealink Support page for the product.
Page 3: Patent Information
Technical Support http://support.yealink.com/ Visit Yealink WIKI ( ) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system https://ticket.yealink.com ) to submit all your technical issues.
Page 4 Yealink VC120 video conferencing system firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
Page 5: About This Guide
About This Guide About This Guide Thank you for choosing the Yealink VC120 full HD video conferencing system. It supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. This makes it the best choice for SME.
Page 6 System User Guide for the VC120 Video Conferencing Documentations The following table shows documentations available for the VC120 video conferencing system. Name Contents Where found Language Yealink VC120 Video System installation On the website/ In conferencing System and network English/Chinese...
Page 7: Typographic Conventions
Cloud platform: This term refers to Yealink VC Cloud Management Service, Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform. Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom account. Cloud contact: This term refers to Yealink Cloud contact and YMS contact.
Page 8 System User Guide for the VC120 Video Conferencing Changes for Release 23, Guide Version 23.20 The following section is new for this version: Using the Yealink Meeting Server on page  Changes for Release 23, Guide Version 23.6 The following section is new for this version:...
Page 9  Major updates have occurred to the following sections: Packaging Contents on page  Icon Instructions on page  Setup Wizard on page  Installing the VC120 Video Conferencing System on page  Placing Multiple Calls on page ...
Page 10 System User Guide for the VC120 Video Conferencing Changes for Release 20, Guide Version 20.6 The following sections are new for this version: Remote Control Battery Safety Information on page  Meeting Password on page  Meeting Whitelist on page ...
Page 11 Remote Control ..............................22 Getting Started ................23 System Installation ............................... 23 Installing the VC120 Video Conferencing System ................24 Installing the Camera ............................25 Installing Batteries for the Remote Control .................... 27 Powering the System On or Off ........................28 Setup Wizard ................................
Page 12 Navigating Menus on the Display Device ....................36 Keyboard Input Method ............................. 36 Entering Data and Editing Fields ........................37 System Status ................................. 38 Customizing the VC120 Video Conferencing System ....41 General Settings ..............................41 Virtual Remote Control ........................... 41 Automatic Sleep Time ............................. 42 Backlight ................................
Page 13 Screenshot ................................. 117 Video Layout ..............................119 Using Cloud Platform ..............125 Using the Yealink VC Cloud Management Service Platform ............. 125 Dialing Yealink Cloud Accounts ........................ 125 Using the Yealink Meeting Server ........................ 126 Dialing YMS Accounts ........................... 127 YMS Video Conference ..........................
Page 14 System User Guide for the VC120 Video Conferencing Service Agreements ............................165 Limitations of Liability ............................165 Safety Instructions .............................. 165 Restriction of Hazardous Substances ......................167 Appendix A - Time Zones ............169 Index.................... 173...
Page 15: Overview
VCP41 video conferencing phone or VCM30 video conferencing microphone array. You can purchase any combination according to your needs: Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. VC120 Package VC120 Codec ...
Page 16 System User Guide for the VC120 Video Conferencing L-Bracket (for installing the camera)  Velcro×2 (one Velcro is on the bracket)  Camera Mounting Accessories  VCR10 Remote Control  AAA Batteries×2  Power Adapter ...
Page 17: Vcp40 Package
Ethernet Cable (7.5m)  Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the VCP40 video conferencing phone with the 7.5m Ethernet cable. VCP40 video conferencing phone can work as an audio device for the VC120 video conferencing system. You can also place...
Page 18: Vcp41 Package
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)  Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing phone can work as an audio device for the VC120 video conferencing system.
Page 19: Vcm30 Package
Locate the Audio In port of on the 120 Codec, and connect it to the Audio Out port of the VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as the audio input device for the VC120 video conferencing system. For more information, refer to Audio Input Device on page 78.
Page 20 System User Guide for the VC120 Video Conferencing automatically. You do not need to change the VC120 Codec once it has been installed properly in your environment. VC120 Codec front panel VC120 Codec back panel Port Name Description ① Power Button Powers the system on or off.
Page 21: Vcc18/Vcc20 Hd Camera
Connects to a PC for sharing documents or videos during a ④ call. Connects to a camera. Camera You can also connect two VCC20 cameras to the VC120 ⑤ Codec using the VC Dual-camera Box VCB20. Connects to a display device for displaying video images. Display1 When connecting to only one display device, Display1 port ⑥...
Page 22 Indicates different system statuses. For more information, ① LED Indicator refer to LED Instructions on page 20. The back of the HD camera Port Name Description Connects to the Camera port on the VC120 Codec using a ② Camera DVI cable.
Page 23 You can use the remote control to adjust the position or focus of the camera. The camera can be panned (± 100 degrees range), tilted (± 30 degrees range). Infrared Sensor The infrared sensor is located within the Yealink logo. Aim the remote control at the camera IR sensor to operate the unit. Note Avoid physically turn camera while system is powered on to prevent permanent damaging the camera.
Page 24: Video Conferencing Phone
The VCP40 video conferencing phone supports 360-degree audio pickup to achieve ultra-HD voice. Connect the VCP40 phone to the VC120 Codec. It can work as an audio device for the system. You can also place calls, answer calls or view directory and history on the VCP40 phone.
Page 25 Overview System component instructions of the VCP40 phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—call duration LCD Screen ① • Icons (for example, • Missed call information • Time and date Label automatically to identity their context-sensitive ②...
Page 26: Vcp41 Video Conferencing Phone On
System User Guide for the VC120 Video Conferencing VCP41 Video Conferencing Phone The features of VCP41 video conference phone are similar to VCP40. For more information, refer VCP40 Video Conferencing Phone on page 10. The only difference is that the back of VCP41 has a PC/Mobile port, which allows you to connect to an optional PC or Mobile Device, so that you can listen to the PC or mobile audio using your VCP41 video conferencing phone.
Page 27 Overview Video conferencing phone has two MIC ports. Up to two expansion microphones can be connected to a video conferencing phone. CPE80 is a directional microphone. Its coverage range is a 120 degree. Always ensure that the speaker faces the expansion microphone. Item Description ①...
Page 28: Vcm30 Video Conferencing Microphone Array
The VCM30 is a video conferencing microphone array which can work as the audio input device for VC120 video conferencing system. It has 3 built-in microphones which support 360-degree audio pickup at a radius of up to 3 meters. There is a mute button on its top. You can mute or unmute the VCM30 by tapping the mute button during a call.
Page 29: Vcr10 Remote Control
Overview VCR10 Remote Control The VCR10 remote control provides 3 shortcut keys. It can help users to organize conference easily with intuitive and efficient operation in all screens. Hardware components of the remote control: Item Description ① Sleep Key Puts the system to sleep or wakes the system up. Located at the bottom left of the screen.
Page 30 System User Guide for the VC120 Video Conferencing Item Description Located at the bottom right of the screen. Label identifies context-sensitive features. ④ Blue Shortcut Key In the idle screen, this is used to save and check the camera preset position, and corresponds to the Preset soft key.
Page 31: Icon Instructions
Packet loss Video conferencing phone is not connected (flashing) Camera is not connected (flashing) SIP account is registered H.323 account is registered Log into the Yealink VC Cloud Management Service/Yealink Meeting Server Log into the StarLeaf/Zoom/Pexip/BlueJeans/ Mind platform Auto answer...
Page 32 Dual video sources (when a PC is connected to the PC port on the VC120 Codec) A USB flash drive is inserted to the USB port on the VC120 Codec VPN is enabled PC/Mobile mode (when a PC or mobile device is connected to the...
Page 33: Icons On Video Conferencing Phone
SIP account is registered (the icon flashes when it is not registered successfully) H.323 account is registered (the icon flashes when it is not registered successfully) Log into the Yealink VC Cloud Management Service/Yealink Meeting Server Log into the StarLeaf/Zoom/Pexip/BlueJeans/ Mind platform...
Page 34: Led Instructions
Solid red The VC120 Codec is in sleep mode. Solid orange System exception (e.g., network unavailable, update failure). The VC120 Codec is powered off, or is not connect to the power adapter. Indicator LED on the camera: LED Status Description...
Page 35: User Interfaces
The VCM30 is unmuted when the VC120 is during a call. The VCM30 is not connected to the VC120 Codec. The VCM30 is idle. User Interfaces There are two ways to customize the configurations of your VC120 video conferencing system: Web User Interface  Remote Control ...
Page 36: Virtual Remote Control On
Remote Control You can use the remote control and display device to configure and use the VC120 video conferencing system. The Advanced option is only accessible to the administrator. The default administrator password is “0000”.
Page 37: Getting Started
Ensure that the purchased display device supports HDMI input. When connecting only one display device to the VC120 codec, Display1 port is the only available port. If dual screen mode is required, you can connect another display device to the Display2 port.
Page 38: Installing The Vc120 Video Conferencing System
Connect the Internet port of the VC120 Codec to a switch/hub device port with the supplied 2m Ethernet cable. Locate the Camera port on the back of the VC120 Codec, and connect it to the Camera port on a camera with the supplied DVI cable.
Page 39: Installing The Camera
HDMI cable (Make sure the display device is powered on) (Optional.) Locate the PC port of the VC120 Codec and connect it to the HDMI port on the PC with the supplied HDMI-VGA direct cable for sharing content.
Page 40 System User Guide for the VC120 Video Conferencing Mounting the camera on a TV When the thickness of your TV is between 35-120 mm, you can mount the camera on your TV. Do the following: Lock the camera to the L-bracket.
Page 41: Installing Batteries For The Remote Control
Getting Started through the L-bracket. Lock the camera to the L-bracket, and then connect the other end of the DVI cable to the VC120 Codec. Installing Batteries for the Remote Control Do the following: Open the battery cover on the back of the remote control.
Page 42: Powering The System On Or Off
Caution! To avoid corrupting the system, you should always power off the system using the power button on the VC120 codec. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. This helps to ensure that the system powers off correctly.
Page 43 Getting Started The default language is English. Press (Next soft key) to continue. Set the date and time. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. Edit the site name.
Page 44 System User Guide for the VC120 Video Conferencing The default site name is” Yealink VC120”. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. Change the administrator password. The default administrator password is “0000”.
Page 45 Getting Started Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. The display device shows firewall port mapping information. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen.
Page 46: Controlling The Camera
System User Guide for the VC120 Video Conferencing previous screen. 12. (Optional) Log into the Cloud platform. Yealink video conferencing system supports Yealink VC Cloud Management Service/Yealink Meeting Server StarLeaf/Zoom /Pexip/BlueJeans/Mind/Custom platform. Yealink VC400 & VC120 Video Conferencing System For more information, refer to Administrator Guide 13.
Page 47: Controlling Dual Cameras
Controlling Dual Cameras You can connect two VCC20 cameras to the VC120 Codec using the VC Dual-camera Box VCB20 You should purchase it separately if necessary. For more information, refer to Installing the VC120 Video Conferencing System on page 24.
Page 48: Idle Screen Display
System User Guide for the VC120 Video Conferencing Idle Screen Display Idle screen of the display device If the system starts up, the idle screen will be shown. The following figure is an example of the idle LCD screen: Name...
Page 49 For more information on how to configure a static IP address, refer to Setup Wizard on page When the VC120 system is registered with the SIP server, the account icon is . For more Yealink VC400 & VC120 Video information, refer to Conferencing System Administrator Guide.
Page 50: Navigating Menus On The Display Device
System User Guide for the VC120 Video Conferencing Name Description History: Enters the History screen  Directory: Enters the Directory screen  DND: Enables or disables the Do Not  Disturb mode Redial: Redials the last dialed number  Site name Displays the site name.
Page 51: Entering Data And Editing Fields
Getting Started In the Keyboard IME block, select the desired list from the Disabled column and click The selected input method appears in the Enabled column. Repeat step 2 to add more input methods to the Enabled column. (Optional.) To remove a list from the Enabled column, select the desired list and then click To adjust the display order of the enabled input methods, select the desired list, and click Click Confirm to accept the change.
Page 52: System Status
System User Guide for the VC120 Video Conferencing To enter or edit data: Select the field. Do one of the following: If you want to You can Entering numbers. Press the digit keys on the remote control. Press (Keyboard soft key) to open the on-screen keyboard.
Page 53 Getting Started System information (device model, firmware, hardware version and product ID)  Network status (LAN type, IP address, MAC, subnet mask, gateway and DNS server, public  IP address can also be viewed if the static NAT is enabled) Account status (register status of Cloud platform, SIP account and H.323 account) ...
Page 54 System User Guide for the VC120 Video Conferencing The system status is displayed on the web user interface. To view the system status via phone user interface: Press Press to select the desired list. Press or the Enter soft key to view the specific information.
Page 55: Customizing The Vc120 Video Conferencing System
If you require additional information or assistance with your new system, contact your system administrator. General Settings Virtual Remote Control In addition to using the remote control, you can also control the VC120 video conferencing system via virtual remote control.
Page 56: Automatic Sleep Time
To control VC120 video conferencing system via the virtual remote control: Click Home->Remote Control when the system is idle or during a call. Click the keys on the virtual remote control to control the VC120 video conferencing system. Click Remote Control to hide the virtual remote control.
Page 57: Backlight
Customizing the VC120 Video Conferencing System If Always On is selected, the system will not enter the sleep mode automatically. Press (Save soft key) to accept the change. Automatic sleep time is configurable via web user interface at the path Setting->General->Automatic Sleep Time.
Page 58: Site Name
System User Guide for the VC120 Video Conferencing Select the desired value from the pull-down list of Backlight Time. Click Confirm to accept the change. Site Name Site name is displayed on the status bar of the display device and video conferencing phone.
Page 59: Language
Customizing the VC120 Video Conferencing System Edit the site name. Press (Save soft key) to accept the change. Site name is configurable via web user interface at the path Setting->General->Site Name. Language The default language of the display device is English, and you can change it via the remote control.
Page 60: Time & Date
System User Guide for the VC120 Video Conferencing Select the desired language from the pull-down list of Language. Press (Save soft key) to accept the change. Text displayed on the display device and LCD screen of video conferencing phone will change to the selected language.
Page 61 Customizing the VC120 Video Conferencing System device. You can configure the system to obtain the time and date from the SNTP (Simple Network Time Protocol) server automatically. The SNTP allows the system to synchronize time to a main server. This keeps all network machine clocks on the same time. Enter the NTP Server name that you want to follow.
Page 62 System User Guide for the VC120 Video Conferencing When Automatic is selected, the system will use daylight saving time corresponding to the selected time zone. 10. Press (Save soft key) to accept the change. Note Please refer to Appendix A - Time Zones for the list of available time zones on the system.
Page 63: Key Tone
Customizing the VC120 Video Conferencing System 10. Select the desired second from the pull-down list of Second. 11. Press (Save soft key) to accept the change. Time and date is configurable via web user interface at the path Setting->Date&Time. Key Tone You can enable the key tone feature to play a key tone when you press any key on the remote control.
Page 64: Website Snapshot
System User Guide for the VC120 Video Conferencing Press to scroll to Key Tone, and then press to enable or disable this feature. Press (Save soft key) to accept the change. Key tone is configurable via web user interface at the path Setting->General->Key Tone.
Page 65: Volume Settings
Customizing the VC120 Video Conferencing System Press to scroll to Website Snapshot, and then press to enable or disable this feature. Press (Save soft key) to accept the change. To watch video images via the web user interface at the path Home.
Page 66 System User Guide for the VC120 Video Conferencing The current ringer volume of the system is displayed on the left of the display device. Press on the video conferencing phone to adjust the ringer volume. The LCD screen of the video conferencing phone displays the current ringer volume.
Page 67: Meeting Password
Meeting Password If an 8-way conference license is imported to your VC120 video conference system, you can use meeting password to manage the incoming calls. For more information on how to import an 8-way conference license, refer to 8-way MCU on page 85.
Page 68 System User Guide for the VC120 Video Conferencing If you enable this feature, only the people who know the meeting password can dial your system. If your system is idle, meeting password can prevent people from dialing your system. If your system is during a call or conducting a conference call, meeting password can prevent unauthorized people from joining.
Page 69: Meeting Whitelist
Customizing the VC120 Video Conferencing System Meeting Whitelist If an 8-way conference license is imported to your VC120 video conference system, you can add the IP address, account or domain name of the remote system to the meeting whitelist. Users in the whitelist can dial your system or join your conference call directly without meeting password even if you have enabled the meeting password feature.
Page 70: Meeting Blacklist
You can add the IP address, account or domain name of the remote system to the meeting blacklist. VC120 will refuse incoming calls from the blacklist automatically. If the user is in both meeting whitelist and meeting blacklist, the blacklist has higher priority. VC120 will still refuse incoming calls from this user.
Page 71: Hiding Icons In A Call
Customizing the VC120 Video Conferencing System Hiding Icons in a Call During a call, the display device displays some icons to indicate the call status. You can hide these icons as needed to achieve the best video effects. Hiding icons in a call feature is configurable via web user interface only.
Page 72: Directory
Directory VC120 system can display: local contacts, Yealink Cloud contacts and YMS contacts. Local contacts: VC120 system can store up to 500 local contacts. You can import or export  local contact list to different systems to share the local directory. The system only supports the XML and CSV format contact lists.
Page 73: Adding Local Contacts
Customizing the VC120 Video Conferencing System VMR to the VC120. On your VC120, you can only search for and place calls to the YMS contacts and permanent VMR. For more information on Yealink Meeting Server, refer to Yealink Meeting Server Administrator Guide...
Page 74: Placing Calls To Contacts
Placing Calls to Contacts You can place calls to local contacts via the remote control, video conferencing phone or web user interface. If you log into the Yealink VC Cloud Management Service Platform, you can also place calls to Cloud contacts.
Page 75: Editing Local Contacts
Customizing the VC120 Video Conferencing System To place a call to a contact via the video conferencing phone: Press the Directory soft key to enter the Directory list. Press to select the desired directory list. Press the Enter soft key or to view the contacts in the selected directory.
Page 76: Deleting Local Contacts
System User Guide for the VC120 Video Conferencing You can select Add New Number to add new numbers for the local contact. Press (Save soft key) to accept the change or press (Back soft key) to cancel. You can also edit local contacts via the web user interface at the path Directory->Local Directory.
Page 77: Searching For Contacts
If you log into the Yealink VC Cloud Management Service Platform or Yealink Meeting Server, you can also search for Yealink Cloud contacts or YMS contacts via the remote control or video conferencing phone. To search for contacts via the remote control: Press (Call soft key).
Page 78: Search Source List In Dialing
Search Source List in Dialing You can search for a contact from the desired lists when the phone is in the pre-dialing screen. The lists can be History, Local Directory, Cloud Contacts (including your Yealink Cloud contacts and YMS contacts) and LDAP.
Page 79 Customizing the VC120 Video Conferencing System To adjust the display order of the enabled list, select the desired list, and click Click Confirm to accept the change. Search source list in dialing is only configurable via web user interface. Note...
Page 80: Importing/Exporting Local Contact Lists
You can import or export the local contact list to share local contacts between different systems or between system and application software (e.g., Outlook). The VC120 video conferencing system only supports the XML and CSV format local contact lists. You can only import or export the local contact list via the web user interface.
Page 81 Customizing the VC120 Video Conferencing System Click Confirm. The web user interface is shown as below: (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the local contact information which is located in the first line of the CSV file.
Page 82: Call History Management
The local contact list is saved to your local system. Call History Management The VC120 video conferencing system maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The system supports up to 100 history entries, including local history entries and Cloud history entries.
Page 83: Viewing Call History
Customizing the VC120 Video Conferencing System To configure history record feature via the remote control: Press (Menu soft key) to enter main menu. Press to select the Call Features menu. Press to scroll to History record, and then press to enable or disable this feature.
Page 84: Placing A Call From The Call History List
System User Guide for the VC120 Video Conferencing If the call history is more than one page, you can press to turn pages. To view call history via the video conferencing phone: Press the History soft key. The LCD screen of video conferencing phone displays all call records.
Page 85: Deleting An Entry From The Call History List
Customizing the VC120 Video Conferencing System Press to select the desired call history. If the call history is more than one page, you can press to turn pages. Press To place a call from the call history list via the video conferencing phone: Press the History soft key.
Page 86 System User Guide for the VC120 Video Conferencing If the call history is more than one page, you can press to turn pages. Press (Delete soft key) to delete the entry. To clear call history via the remote control: Press (Call soft key).
Page 87: Adding A Local Contact From The Call History List
Customizing the VC120 Video Conferencing System The display device prompt “Delete all records?”. Press to select OK. Press to clear the history records. Adding a Local Contact from the Call History List To add a local contact from the call history list via the remote control: Press (Call soft key).
Page 88: Call Protocol
Directory->History. Call Protocol The VC120 video conferencing system supports SIP and H.323 call protocols. H.323 is commonly used to communicate to other video conferencing systems. SIP is commonly used to communicate with other VoIP devices. You can configure which protocol is to be used when the system is making calls.
Page 89: Bandwidth Settings
By default, the system automatically detects the available bandwidth and uses this connection speed. The VC120 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot.
Page 90 System User Guide for the VC120 Video Conferencing Press to scroll to Bandwidth Settings, and then press Select desired bandwidth from the pull-down list of Uplink Bandwidth. If Auto is selected, the system will select the appropriate bandwidth automatically. Select desired bandwidth from the pull-down list of Downlink Bandwidth.
Page 91: Audio Settings
The priority is: VCS Phone> HDMI>Line Output. If the audio output device with the highest priority is removed from the VC120, the VC120 will select the next highest priority device. You can also specify the desired audio output device via the remote control or the web user interface.
Page 92: Audio Input Device
Auto (select the audio input device with the highest priority)  VCS Phone (video conferencing phone)  Wired Micpod (VCM30)  Line Input (microphone connected to the Line In port on the VC120 Codec)  Line In + VCS Phone  Line In + Wired Micpod ...
Page 93 By default, the VC120 automatically selects the audio input devices with the highest priority. If you select “Line In + device” option, the VC120 will use microphone connected to the Line In port and the corresponding device to pick up audio at the same time.
Page 94: Far-End Camera Control
System User Guide for the VC120 Video Conferencing Far-end Camera Control Local video is displayed on the display device of the far site during a call. For the best view, you can enable the Far Control of Camera feature to allow the far site to control the focus and angle of the local camera.
Page 95: Controlling Far-End Camera
Customizing the VC120 Video Conferencing System Press to scroll to Far Move to Near Camera Presets, and then press enable or disable this feature. Press (Save soft key) to accept the change. Far-end Camera Control is configurable via web user interface at the path Setting->Video &...
Page 96 System User Guide for the VC120 Video Conferencing...
Page 97: Using The Vc120 Video Conferencing System
Using the VC120 Video Conferencing System Using the VC120 Video Conferencing System The VC120 video conferencing system can be used to place calls, answer calls, or conduct a conference cal. You can switch layout, record videos or capture screenshots during a call.
Page 98 Click Confirm to accept the change. The following example shows the way calls are placed when account polling is enabled or disabled. Scenario: System A is registered with a Yealink Cloud account and a SIP account.
Page 99: Way Mcu
(an original caller and two other sites). You can import an 8-way MCU to extend the VC120 to support 8-way video calls and an additional voice call (an original caller and eight other sites). 8-way MCU is configurable via web user interface only.
Page 100 System User Guide for the VC120 Video Conferencing To import the 8-way MCU via web user interface: Click on Security ->License. Click Browse to locate the MCU license (the file format must be *.dat) from your local system. Click Upload to complete importing the MCU license.
Page 101 Using the VC120 Video Conferencing System If the 8 way MCU displays X~Y Available, it means you have imported a trail version of 8-way MCU. So the system supports up to 8-way video calls and an additional voice call (an original caller and eight other sites) in X~Y period. When the trial license expires, your system supports one video call and one voice call.
Page 102: Placing Calls
If the system has been imported a permanent version of the 8-way MCU, and you import a trial version to the system, the permanent version will not be overwritten. Placing Calls You can place a call in three ways using your VC120 video conferencing system: Using the remote control ...
Page 103: Placing A Call Using The Remote Control
Using the VC120 Video Conferencing System Prompts Description Network disconnected Local network is disconnected Remote system network anomaly Call Failed Request Time  Remote system is powered off.  Maximum number of Local system has reached maximum sessions. sessions reached During a video call, the call duration and video of remote system are displayed on the display device.
Page 104: Placing A Call Using The Video Conferencing Phone
System User Guide for the VC120 Video Conferencing Press (Voice/Video soft key) to switch call mode. Press Placing a Call Using the Video Conferencing Phone To place a call using the video conferencing phone: Enter the desired number using the keypad.
Page 105: Placing Multiple Calls
Using the VC120 Video Conferencing System Click Video Call or Voice Call. Placing Multiple Calls You can use the remote control, video conferencing phone or web user interface to place multiple calls. To place multiple calls via the remote control: Place a call to the first party.
Page 106: Chairman-Mode Conference
System User Guide for the VC120 Video Conferencing If you select Auto, the system will select the appropriate bandwidth automatically. Click Video Call or Voice Call. When the first party answers the call, the call is established. Repeat the steps 3 to 6 to invite more parties to join the conference.
Page 107 Using the VC120 Video Conferencing System The conference organizer authorizes a single member to speak via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Single Speaker, and then press The display device shows all conference members.
Page 108 System User Guide for the VC120 Video Conferencing Press the navigation key to select the desired member. Do one of the following: Press (Select soft key) to authorize the member to speak. All the other members are muted and the mute icon appears on their video images.
Page 109 Using the VC120 Video Conferencing System Press (Full Screen soft key) to authorizes the member to speak. All the other members are muted. The authorized video image is shown in full size. Press (Cancel soft key) to cancel. Multi Speaker Conference organizer authorizes multiple members to speak, and all the other members are muted.
Page 110 System User Guide for the VC120 Video Conferencing Press to select Multi Speaker, and then press The display device shows all conference members. Press the navigation key to select the desired member, and then press Repeat step 3 to select more members.
Page 111 Using the VC120 Video Conferencing System shown in big sizes, and other video images are shown in small sizes. When more than two conference members are authorized, the authorized video images are shown in same sizes. All the other members are muted and the mute icon appears on their video images.
Page 112 System User Guide for the VC120 Video Conferencing Free Discuss Conference organizer authorizes all conference members to speak. The conference organizer authorizes all members to speak via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Free Discuss, and then press All video images are shown in the same size.
Page 113 Presentation during a Chairman-Mode Conference During a chairman-mode conference, connect a PC to the PC port on the VC120 Codec with the supplied HDMI-VGA direct cable, the system will start a presentation automatically. The...
Page 114 System User Guide for the VC120 Video Conferencing To display presentation in full creen via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Share FullScreen, and then press The presentation is shown in full size.
Page 115: Answering Or Rejecting Calls
Using the VC120 Video Conferencing System To exit full screen via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Exit FullScreen, and then press Answering or Rejecting Calls When the system is receiving a call, you can answer or reject the call in the following ways: Using the remote control ...
Page 116: Auto Answer
System User Guide for the VC120 Video Conferencing Auto Answer You can enable the auto answer feature for the system to automatically answer the first incoming call. Auto answer features you need to know: Parameters Description Enables or disables the system to automatically answer the Auto Answer incoming call.
Page 117: Do Not Disturb (Dnd)
Using the VC120 Video Conferencing System Press to scroll to Auto Answer Multiway, and then press to enable or disable this feature. Press (Save soft key) to accept the change. If the auto answer feature is enabled, the icon will appear on the status bar of the display device.
Page 118 System User Guide for the VC120 Video Conferencing Press to scroll to DND, and then press to enable this feature. Press (Save soft key) to accept the change. icon will appear on the status bar of display device, and “DND ON!” will be prompted at intervals.
Page 119: Ending Calls
Using the VC120 Video Conferencing System Press (Back soft key) to return. You can also press the DND soft key on the video conferencing phone to enable or disable the DND feature during an active all. DND during an active all feature is configurable via web user interface at the path Home->DND.
Page 120: Call Management
You can enable mute mode to mute the microphone of the active audio device during an active call, and then the other party cannot hear you. Do one of the following: Press on the remote control. If VCM30 is connected to the Audio In port of VC120 Codec.
Page 121: Call Statistics
VCM30 to mute the call. The mute indicator LED will illuminate solid red. If video conferencing phone is connected to the Audio In port of VC120 Codec: You can press on the video conferencing phone to mute the call. If CPE80 expansion...
Page 122: Changing Video Input Source
If two VCC20 cameras are connected to the VC120 Codec, you can switch the images between these two cameras freely. If two display devices are connected to the VC120 Codec, the video image is shown on the main display device, and the presentation is shown on the secondary display device.
Page 123: Presentation
You can also start/stop presentation during a call via the remote control or video conferencing phone (ensure a PC is connected to the VC120 Codec). If you disconnect the PC, the presentation will end automatically.
Page 124: Configuring Camera Presets
You can store up to 10 preset camera positions using the remote control. If you want to store more than 10 preset camera positions, you can enable the multiple preset feature. For more Yealink VC400 & VC120 Video Conferencing System Administrator Guide information, refer to...
Page 125 Using the VC120 Video Conferencing System To store a local camera preset during a call: Press (More soft key) during an active call. Press to scroll to Camera Preset, and then press Press the navigation key to adjust the angle of the camera or press to adjust the focus of the camera.
Page 126: Video Recording
System User Guide for the VC120 Video Conferencing Press (More soft key). Press to scroll to Camera Preset, and then press Long press any number key (0-9) on the remote control, far-end camera position and focus are stored to the numeric key.
Page 127 NTFS format, only the first partition is supported. After the USB flash drive is inserted to the USB port on the VC120 Codec and the USB feature is enabled, the display device will prompt “USB device available now”.
Page 128 System User Guide for the VC120 Video Conferencing Select the Enabled from the pull-down list of Recording. Click Confirm to accept the change. To record video when the system is idle via the remote control: Press to start recording and press again to stop recording.
Page 129 Using the VC120 Video Conferencing System To view recorded video via the remote control: Insert the USB flash drive with the recorded video to the VC120 Codec. Press (Menu soft key) to enter main menu. Press to select the Record menu.
Page 130 Make sure a USB flash drive has been inserted to the USB port on the VC120 Codec and the USB feature is enabled. You can configure auto recording feature via web user interface only.
Page 131: Screenshot
NTFS format, only the first partition is supported. After the USB flash drive is inserted to the USB port on the VC120 Codec and the USB feature is enabled, the display device will prompt “USB device available now”.
Page 132 System User Guide for the VC120 Video Conferencing Before capturing screenshots, you need to know the following: When receiving or making a call, it is not allowed to capture screenshots.  When recording video, it is not allowed to capture screenshots.
Page 133: Video Layout
Using the VC120 Video Conferencing System The display device prompts ”Delete this screenshot?” Select OK, and then press to delete the screenshot. Screenshot is configurable via the web user interface at the path Setting->Video & Audio->Screenshot. Capture the screenshot via web user interface at the path Home->Screenshot.
Page 134 System User Guide for the VC120 Video Conferencing below. Single Display Screen Layouts Two-way Video Calls The far-end video image is shown in full size by default. Far end Two-way Video Call with Presentation Presentation is shown in a big size. The other video images along the right side of the screen are shown in small sizes.
Page 135 Far end 3 Dual Display Screen Layouts The VC120 has two display ports. When connecting only one display device to the VC120 Codec, Display1 port is the only available port. To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively.
Page 136 System User Guide for the VC120 Video Conferencing Two-way Video Call with Presentation In the primary display device, the remote video image is shown in big size, and the local video image along the right side of the screen is shown in small size.
Page 137 Using the VC120 Video Conferencing System Specifying the Content on the Second Screen To specify the content to be displayed on the secondary display device via the remote control: Press (More soft key) during an active call. Select Focus (Display2), and then press...
Page 138 System User Guide for the VC120 Video Conferencing...
Page 139: Using Cloud Platform
Yealink, such as 1080p HD video and audio, and features provided by StarLeaf/Zoom/Pexip/BlueJeans/Mind, including high end customization & interoperability. If you don’t log into Cloud platform or you only log into the Yealink VC Cloud Management Service platform/Yealink Meeting Server, you can configure the address of the third-party platform in advance, the platform names will appear on your display device at the path Call->Dial->Call Type.
Page 140: Using The Yealink Meeting Server
Press Note If you want to place a call to a Yealink Cloud contact who is in the same Yealink Cloud directory as you, you can enter the 9-digit Cloud number or the extension (the last four Cloud number) to place a call. If you want to place a call to a Cloud contact who is in different Yealink Cloud directory from you, you should enter the 9-digit Cloud number to place a call.
Page 141: Dialing Yms Accounts
Press (Call soft key) or to enter the dialing screen. Select Yealink Meeting Server from the pull-down list of Call Type. Enter a YMS account using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode.
Page 142 And invitee whose YMS account is associated with an email address, will receive an email about how to join the scheduled conference. For more information on how to schedule a conference using the Yealink Meeting Server or Yealink Meeting Server User Guide Microsoft Outlook software, refer to .
Page 143 And it will appear every 10 minutes until the conference starts. The conference schedule shows the conference details, as below: Note Once you operate the VC120 video conferencing system, the hidden conference schedule will appear. To view conference schedules in the menu: Press (Menu soft key) to enter main menu.
Page 144 System User Guide for the VC120 Video Conferencing Your ongoing conferences and upcoming conferences are listed for the latest month. Press to scroll to the desired conference. Press (Detail soft key) to view the detail. Joining a Scheduled Conference You can join a scheduled conference in following ways: Joining a scheduled conference from a conference reminder ...
Page 145 Using Cloud Platform Joining a Scheduled Conference from a Conference Reminder A reminder pop-up is displayed 5 minutes before the conference starts. The reminder shows the main information of the schedule, including subject, date & time and organizer. If you receive a conference reminder, you can do one of the following: –...
Page 146 The administrator can configure the conference invitation feature on the Yealink Meeting Server, When the scheduled conference begins, the VC120 system will receive a call that invites you to join the scheduled conference. For more information on how to configure the conference...
Page 147 Using Cloud Platform When the conference is about to take place in 5 minutes or less, a (Join soft key) appears by default. Do one of the following to join the conference: Press (Join soft key). Press (Detail soft key) to view the detail, and then press (Join soft key).
Page 148  you can dial the conference ID to join the conference. Obtain the conference information from your VC120 video conferencing system or your email address. If you have registered a YMS account but you are not invited to join the scheduled ...
Page 149 Dialing to enter a permanent VMR  Join a Permanent VMR from the Yealink Enterprise Directory The administrator can determine whether synchronize the permanent VMR to the VC120. It is enabled by default. To place a call to a permanent VMR via the remote control: Press (Call soft key).
Page 150 If guests want to speak, they should apply for speaking. Only when the moderator allows the request, can they speak freely. The conference mode can be configured by administrator on the Yealink Meeting Server only. Note To apply for speaking: When enter the Training mode conference, muted participants’...
Page 151: Using The Starleaf Cloud Platform
The applicant’s display device prompts “ Apply for speaking”. The moderator will deal with the application on the Yealink Meeting Server. For more Yealink Meeting Server User Guide information, refer to Leaving the Conference All participants can leave the conference at any moment.
Page 152: Joining The Starleaf Meeting
System User Guide for the VC120 Video Conferencing Enter a StarLeaf Cloud number using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press Joining the StarLeaf Meeting To join the StarLeaf meeting via the remote control:...
Page 153: Using The Zoom Cloud Platform
Using Cloud Platform Enter the meeting ID using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press to join the StarLeaf meeting. Using the Zoom Cloud Platform You can log into the Zoom Cloud platform, and join the Zoom meeting. Joining the Zoom Meeting To join the Zoom meeting: Press...
Page 154: Using The Bluejeans Cloud Platform
System User Guide for the VC120 Video Conferencing Enter the meeting ID using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press You will enter the Zoom welcome screen. Follow the voice prompt to join the Zoom meeting.
Page 155: Using The Pexip Platform
Using Cloud Platform Enter the meeting ID using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press You will enter the BlueJeans welcome screen. Follow the voice prompt to join the BlueJeans meeting. Note If you enter nothing or enter wrong information, you can still be sent to the BlueJeans welcome screen.
Page 156: Joining The Pexip Meeting
System User Guide for the VC120 Video Conferencing Enter the device alias or URI using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press Joining the Pexip Meeting To join the Pexip meeting: Press (Call soft key) or to enter the dialing screen.
Page 157: Using The Mind Platform
Using Cloud Platform Enter the conference alias or URI using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press Follow the voice prompt to join the Pexip meeting. Using the Mind Platform You can log into the Mind platform, and join the Mind meeting. Joining the Mind Meeting To join the Mind meeting: Press...
Page 158: Using The Custom Platform
System User Guide for the VC120 Video Conferencing Enter the meeting ID using the keypad or the on-screen keyboard. Press (Voice/Video soft key) to change call mode. Press Follow the voice prompt to join the Mind meeting. Using the Custom Platform...
Page 159: Using Vcp41 With The Pc Or Mobile Device
PC or mobile device. Connecting a PC or Mobile Device to the VCP41 You can connect a PC or mobile device to the VCP41 when your VC120 video conferencing system is idle, is placing a call or during a call.
Page 160: Adjusting The Volume Of The Pc Or Mobile Audio
System User Guide for the VC120 Video Conferencing Adjusting the Volume of the PC or Mobile Audio When your PC or mobile device is during a call, you can adjust the output volume of the PC/mobile device via your VCP41.
Page 161: Using The Vcm30 Video Conferencing Microphone Array
Using the VCM30 Video Conferencing Microphone Array Using the VCM30 Video Conferencing Microphone Array This chapter provides basic operating instructions for the VCM30 video conferencing microphone array. Topics include: Placing the VCM30  Muting or Unmuting the VCM30  Viewing VCM30 Information ...
Page 162: Viewing Vcm30 Information
Viewing VCM30 Information When the VCM30 is connected to the Audio In port of VC120 Codec, you can view VCM30 status via the remote control or web user interface. Available information of VCM30 includes: Status ...
Page 163 Using the VCM30 Video Conferencing Microphone Array VCM30 information can be viewed via web user interface at the path Status->Wired Micpod.
Page 164 System User Guide for the VC120 Video Conferencing...
Page 165: Troubleshooting
Troubleshooting This chapter provides general troubleshooting information to help you solve problems you might encounter when using your VC120 system. If you require additional information or assistance with your new phone, contact your system administrator. Ensure the system has not been physically damaged when experiencing a problem. Check whether the cables are loose and the connections are correct and secure.
Page 166: General Issues
You can also enter any IP address (for example, the IP address of the remote system) in the Trace Route field. If the test is successful, the VC120 system lists the hops between the system and the IP address you entered. You can check whether congestion happens via the time cost between hops.
Page 167 Troubleshooting If the system fails to join the scheduled conference, you need to: Check if the conference is expired.  Check if you enter the wrong conference information.  Check if the current time is more than 5 minutes before the scheduled start time. ...
Page 168: Camera Issues
System User Guide for the VC120 Video Conferencing If the local site is forced to use encryption, ensure that the far site enables encryption too.  Ensure that the far site supports the same call protocol as the local site.
Page 169: Display Issues
If you select VCS Phone as the audio output device, ensure that the video conferencing  phone is connected to the VC120 Codec, and LED indicators on the phone illuminate solid green. Ensure the proper volume level on the system.
Page 170: System Maintenance
System User Guide for the VC120 Video Conferencing Why can’t I view the menu on the display device? Check whether the Display1 port of VC120 Codec is connected to the HDMI port on the  display device. Why can’t I hear the other site clearly during a call? Ensure that the speaker volume of the far site is not set too low.
Page 171 Troubleshooting Press to scroll to Reboot & Reset, and then press Press to scroll to Reboot, and then press The display device prompts “Reboot the system?”. Select OK, and then press You can reboot the system via web user interface at the path Setting->Upgrade->Reboot. How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem.
Page 172 For more information, contact your system administrator. To export a PCAP trace via the remote control: Before capturing packets, you need to insert a USB flash drive to the USB port on the VC120 Codec to store packets. Make sure the USB feature is enabled.
Page 173 Troubleshooting The default system log level is 6. Click Confirm to accept the change. The web user interface prompts “Operating…Please wait…”. Export the system log referring to the following steps. Recreate the error to be documented in the trace. Click Export to save the file to your local system. How to export/import the system configurations? We may need you to provide your system configurations to help analyze problems.
Page 174 System User Guide for the VC120 Video Conferencing If you check the Export Passwords checkbox, the web user interface is shown as below: Click Confirm to export the configurations. To import the system configurations via web user interface: Click on Setting->Configuration.
Page 175 VC120 video conferencing system, the VCC20 camera will upgrade automatically. After you upgrade the VC120 video conferencing system, and then you connect the VCC20  camera to the VC120 Codec with the supplied DVI cable. The VCC20 will detect the new firmware, and upgrade automatically.
Page 176 Note If you connect two VCC20 cameras to the VC120 Codec using the VC Dual-camera Box VCB20 (You should purchase it separately if necessary), the firmware of Camera 1 will be upgraded automatically by default. Only when you change video input resource to Camera 2, will the Camera 2 be upgraded.
Page 177 Troubleshooting The display device prompts “Reset to Factory?”. Select OK, and then press The system reboots automatically, the LCD screen of the video conferencing phone prompts “Rebooting Please wait…”. The phone will be reset to factory sucessfully after startup. Reset of the system may take a few minutes. Do not power off until the phone starts up Note successfully.
Page 178 System User Guide for the VC120 Video Conferencing...
Page 179: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make  any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
Page 180 System User Guide for the VC120 Video Conferencing Please refer to the relevant laws and statutes while using the device. The legal rights  of others should be respected as well. Environmental Requirements Place the device in a well-ventilated place. Do not expose the device under direct ...
Page 181: Restriction Of Hazardous Substances
GB/T26572-2011 standard. This table lists the toxic and hazardous substances contained in the machine. Based on the material type, the data is provided by the supplier and has already been validated by Yealink company.
Page 182 System User Guide for the VC120 Video Conferencing...
Page 183: Appendix A - Time Zones
Appendix A - Time Zones Appendix A - Time Zones Time Zone Time Zone Name Samoa −11:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −10:00 French Polynesia −09:30 United States-Alaska Time −09:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −08:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua)
Page 184 System User Guide for the VC120 Video Conferencing Time Zone Time Zone Name Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00 Croatia(Zagreb) +01:00...
Page 185 Appendix A - Time Zones Time Zone Time Zone Name +04:00 Armenia(Yerevan) +04:00 Azerbaijan(Baku) +04:00 Georgia(Tbilisi) +04:00 Kazakhstan(Aktau) +04:00 Russia(Samara) +04:30 Afghanistan(Kabul) +05:00 Kazakhstan(Aqtobe) +05:00 Kyrgyzstan(Bishkek) +05:00 Pakistan(Islamabad) +05:00 Russia(Chelyabinsk) +05:30 India(Calcutta) +05:45 Nepal(Katmandu) +06:00 Kazakhstan(Astana, Almaty) +06:00 Russia(Novosibirsk, Omsk) +06:30 Myanmar(Naypyitaw) +07:00...
Page 186 System User Guide for the VC120 Video Conferencing...
Page 187: Index
Chairman-Mode Conference General Settings Changing Video Layout Getting Started Changing Video Input Source Chapters in This Guide Configuring Camera Presets Hiding Icons in a Call Controlling Far-end Camera Controlling the Camera Customizing VC120 Video conferencing system Icon Instructions Idle Screen Display...
Page 188 System User Guide for the VC120 Video Conferencing Importing/Exporting Local Contact Lists Placing the VCM30 Installing Batteries for the Remote Control Powering the System On or Off Installing the Camera Presentation Installing the VC120 Video conferencing system Overview Joining a Scheduled Conference...
Page 189 Index Using VC120 Video Conferencing System Using VCP41 with the PC or Mobile Device Using the Yealink VC Cloud Management Service Platform Using the Yealink Meeting Server Using the Zoom Cloud Platform VC120 Codec VCC18/VCC20 HD Camera VCM30 Video Conferencing Microphone Array...

This manual is also suitable for:

Cpe80 Vcc20 Vcc18 Vcp41 Vcr10 Vcp40 ... Show all

Yealink VC120 User Manual

Quick Links

Related Manuals for Yealink VC120

Summary of Contents for Yealink VC120

This manual is also suitable for:

Table of Contents