Yealink VC120 User Manual
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Yealink VC120 User Manual

Yealink VC120 User Manual

Video conferencing system
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Summary of Contents for Yealink VC120

  • Page 2 LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. You can find the CE and FCC information from the label on the back of the VC120 Codec. Statements of compliance can be obtained by contacting support@yealink.com.
  • Page 3 WEEE must not be regarded as unsorted municipal waste and must be collected and disposed of separately by a competent authority. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink VC120 video conferencing system firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

  • Page 5: About This Guide

    About This Guide Thank you for choosing the Yealink VC120 full HD video conferencing system. It supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. This makes it the best choice for SME.
  • Page 6 System User Guide for the VC120 Video Conferencing Directory on page  Bandwidth Settings on page  Placing a Call Using the Remote Control on page  The following sections are new for this version: VCP41 Video Conferencing Phone on page ...
  • Page 7 About This Guide Controlling the Camera on page  Call Mute on page  Video Recording on page  Screenshot on page ...
  • Page 8 System User Guide for the VC120 Video Conferencing viii...

  • Page 9: Table Of Contents

    Documentations ......................... 22 Getting Started ............... 25 System Installation ......................25 Installing the VC120 Video Conferencing System ............26 Installing the Camera ..................... 27 Installing Batteries for the Remote Control ..............29 Powering the System On or Off ..................30 Setup Wizard ........................
  • Page 10 Audio Output Device ...................... 78 Audio Input Device ......................79 Far-end Camera Control ....................80 Using the VC120 Video Conferencing System ....... 83 Placing Calls ........................83 Placing a Call Using the Remote Control ..............85 Placing a Call Using the Video Conferencing Phone ..........86 Placing a Call via Web User Interface .................
  • Page 11 Table of Contents Using VCP41 with the PC or Mobile Device ......123 Connecting a PC or Mobile Device to the VCP41 ............123 Adjusting the Volume of the PC or Mobile Audio ............124 Removing the PC or Mobile Audio ................. 124 Using the VCM30 Video Conferencing Microphone Array .

  • Page 13: Overview

    VCP41 video conferencing phone or VCM30 video conferencing microphone array. You can purchase any combination according to your needs: Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance VC120 Codec ...
  • Page 14 System User Guide for the VC120 Video Conferencing L-Bracket (for installing the camera)  Camera Mounting Accessories  VCR10 Remote Control  AAA Batteries× 2  Power Adapter  Cables ...
  • Page 15 Ethernet Cable (7.5m)  Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the VCP40 video conferencing phone with the 7.5m Ethernet cable. VCP40 video conferencing phone can work as an audio device for the VC120 video conferencing system.
  • Page 16 3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)  Locate the Audio In port on the VC120 Codec, and connect it to the Audio Out port of the VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing phone can work as an audio device for the VC120 video conferencing system.

  • Page 17: Vcc18/Vcc20 Hd Camera

    Locate the Audio In port of on the 120 Codec, and connect it to the Audio Out port of the VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as the audio input device for the VC120 video conferencing system. For more information, refer to Audio Input Device on page79.

  • Page 18: Led Instructions

    User Guide for the VC120 Video Conferencing can be compatible with different audio output devices, and can adapt to the display devices automatically. You do not need to change the VC120 codec once it has been installed properly in your environment. VC120 codec front panel...
  • Page 19 Connects to a display device for displaying video images. Display1 ⑥ When connecting to only one display device, Display1 port on the VC120 codec is the only available port. Connects to secondary display device for displaying Display2 ⑦ video images.
  • Page 20 Indicates different system statuses. For more ① LED Indicator information, refer to LED Instructions on page 19. The back of the HD camera Port Name Description Connects to the Camera port on the VC400/VC120 ② Camera codec using a DVI cable.
  • Page 21 The VCP40 video conferencing phone supports 360-degree audio pickup to achieve ultra-HD voice. Connect the VCP40 phone to the VC120 codec. It can work as an audio device for the system. You can also place calls, answer calls or view directory and history on the...
  • Page 22 System User Guide for the VC120 Video Conferencing System component instructions of the VCP40 phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—call duration LCD Screen ① • Icons (for example, •...
  • Page 23 Overview Item Description features. On-hook Key Rejects or ends a call or returns to the previous screen. ③ Scrolls upwards through the displayed information. ④ ⑤ Enters list or answers incoming calls. Scrolls downwards through the displayed information. ⑥ Keypad Generates the digits and special characters “.”...
  • Page 24 System User Guide for the VC120 Video Conferencing The features of VCP41 video conference phone are similar to VCP40. For more information, refer to VCP40 Video Conferencing Phone on page 9. The only difference is that the back of VCP41 has a PC/Mobile port, which allows you to connect to an optional PC or Mobile Device, so that you can listen to the PC or mobile audio using your VCP41 video conferencing phone.
  • Page 25 The VCM30 is a video conferencing microphone array which can work as the audio input device for VC120 video conferencing system. It has 3 built-in microphones which support 360-degree audio pickup at a radius of up to 3 meters. There is a mute button on...
  • Page 26 Mute Button the mute indicator LED, refer to LED Instructions ② page 19. Connects to the Audio In port of VC120 codec using ③ Audio Out Port the 7.5m Ethernet cable labeled Audio In. Provides the power supply for the VCM30.
  • Page 27 Overview Hardware components of the remote control: Item Description ① Sleep Key Puts the system to sleep or wakes the system up. Located at the bottom left of the screen. Label automatically identifies context-sensitive features. ② Red Shortcut Key In the idle screen, this is used to enter main menu screen, corresponds to the Menu soft key.
  • Page 28 System User Guide for the VC120 Video Conferencing Item Description Places a call.  Answers a call.  Deletes one character at a time.  ⑮ Delete key Long press to delete all characters in the input field.  Ends a call or exits from a conference call.
  • Page 29 Overview Icon Description H.323 account is registered Yealink Cloud account is registered Lowercase letters input mode of the on-screen keyboard Uppercase letters input mode of the on-screen keyboard Characters input mode of the on-screen keyboard Auto answer Missed calls Volume is 0...
  • Page 30 PC/Mobile mode (when a PC or mobile device is connected to the VCP41) Dual screen mode Dual video sources (when a PC is connected to the PC port on the VC120 codec) A USB flash drive is inserted in the USB port on the VC120 codec...
  • Page 31 Solid green The VC120 codec is upgrading firmware. Solid red The VC120 codec is in sleep mode. System exception (e.g., network unavailable, update Solid orange failure). The VC120 codec is powered off, or is not connect to the power adapter.
  • Page 32 Mute Indicator LED on the VCM30 video conferencing microphone array: LED Status Description Solid red The VCM30 is muted when the VC120 is during a call. Flashing red The VC120 is ringing. The VCM30 is connected to the VC120 codec within the first 5 seconds.

  • Page 33: Remote Control

    Detailed operational steps will be explained in the feature section. You can use the remote control and display device to configure and use the VC120 video conferencing system.
  • Page 34 Click Login. After you log into the web user interface successfully, you can click Logout on the top right corner of the web interface to log out. The following table shows documentations available for the VC120 video conferencing system. Name...
  • Page 35 Overview Name Contents Where found Language Yealink VC Series Network Video Conferencing deployment for System Network On the website English/Chinese the VCS under Deployment various scenarios Solution Yealink VC400 & VC120 Video Functionality and Conferencing configuration of On the website...
  • Page 36 System User Guide for the VC120 Video Conferencing...

  • Page 37: Getting Started

    Ensure that the purchased display device supports HDMI input. When connecting only one display device to the VC120 codec, Display1 port is the only available port. If dual screen mode is required, you can connect another display device to the Display2 port.
  • Page 38 Connect it to the Audio Out port on the VCM30 video conferencing microphone array with the 7.5m Ethernet cable that labeled Audio In. Locate the Display1 port on the VC120 codec, and connect it to the HDMI port on the...
  • Page 39 HDMI cable (Make sure the display device is powered on) (Optional.) Locate the PC port of the VC120 codec and connect it to the HDMI port on the PC with the supplied HDMI-VGA direct cable for sharing content.
  • Page 40 System User Guide for the VC120 Video Conferencing Do the following: Lock the camera to the L-bracket. Remove the protection of the Velcro. Put the L-bracket on the top of the TV. Make sure the back of the TV is clean, and then adjust the bracket to ensure close adhesion to the back of the TV with Velcro.
  • Page 41 Getting Started Lock the camera to the L-bracket, and then connect the other end of the DVI cable to the VC120 codec. Do the following: Open the battery cover on the back of the remote control. Insert the batteries with the correct polarity.
  • Page 42 Caution! To avoid corrupting the system, you should always power off the system using the power button on the VC120 codec. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. This helps to ensure that the system powers off correctly.
  • Page 43 Getting Started The default language is English. Press (Next soft key) to continue. Set the date and time. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. Edit the site name.
  • Page 44 System User Guide for the VC120 Video Conferencing The default site name is” Yealink VC120”. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. Change the administrator password. The default administrator password is “0000”.
  • Page 45 Getting Started Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. The display device shows firewall port mapping information. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen.
  • Page 46 System User Guide for the VC120 Video Conferencing the previous screen. 12. (Optional) Sign into the Yealink Cloud account. Yealink Cloud feature is on by default. User can press (Complete soft key) to skip this step to complete the setup wizard directly.

  • Page 47: Customizing The Vc120 Video Conferencing System

    Fields on page 40. For more information on how to configure language, time and date, refer to Customizing the VC120 Video Conferencing System on page 45. Note Wrong network settings may result in the inaccessibility of your system. They may also have an impact on your network performance.
  • Page 48 System User Guide for the VC120 Video Conferencing Idle screen of the display device If the system starts up, the idle screen will be shown. The following figure is an example of the idle LCD screen: Name Description The time and date are displayed on the left of Time and Date the status bar.
  • Page 49 IP address for the system. For more information on how to configure a static IP address, refer to Setup Wizard on page When the VC120 system is registered with the SIP server, the account icon is . For more Yealink VC400 & VC120 information, refer to Video Conferencing System Administrator Guide.
  • Page 50 System User Guide for the VC120 Video Conferencing Idle screen of the video conferencing phone Name Description Status icon Displays the phone‟s status icon. Displays four soft keys. History: Enters the History screen  Directory: Enters the Directory screen ...
  • Page 51 Getting Started If you want to You can Select an option from the From the pull-down list, Press to scroll pull-down list. to the setting and then press Enable or disable features. Press The on-screen keyboard supports English and Russian input methods. You can enter characters using the input method only when the input method is enabled.
  • Page 52 System User Guide for the VC120 Video Conferencing Click Confirm to accept the change. To change keyboard input method: Press (Keyboard soft key). The display device appears the on-screen keyboard. Press (abc soft key) to change the input method. You can enter data and edit fields using the keypad on the remote control or the...
  • Page 53 Getting Started If you want to You can Press Press to exit from the on-screen keyboard. Press (Keyboard soft key) to open the on-screen keyboard. If the system is in the dialing screen, press (Keyboard soft key) to open the on-screen keyboard.
  • Page 54 System User Guide for the VC120 Video Conferencing To view the system status via the remote control: Press (Menu soft key). The display device shows the Status menu. Press to select the desired list. Press to view the specific information.
  • Page 55 Getting Started The system status is displayed on the web user interface. To view the system status via phone user interface: Press Press to select the desired list. Press or the Enter soft key to view the specific information.
  • Page 56 System User Guide for the VC120 Video Conferencing...

  • Page 57: General Settings

    Customizing the VC120 Video Conferencing System You can customize your VC120 video conferencing system by personally configuring certain settings, for example, site name, time & date and language. You can add contacts to the local directory manually or from the call history.
  • Page 58 System User Guide for the VC120 Video Conferencing Press to select the Basic menu. Press to scroll to Automatic Sleep Time, and then press Select desired time from the pull-down list of Automatic Sleep Time. If Always On is selected, the system will not enter the sleep mode automatically.
  • Page 59 Customizing the VC120 Video Conferencing System Select the desired value from the pull-down list of Backlight Time. Click Confirm to accept the change. Site name is displayed on the status bar of the display device and video conferencing phone. You can make an IP address call to the other party, the system site name will be displayed on the remote display device.

  • Page 60: Site Name

    System User Guide for the VC120 Video Conferencing Edit the site name. Press (Save soft key) to accept the change. Site name is configurable via web user interface at the path Setting->General->Site Name. The default language of the display device is English, and you can change it via the remote control.
  • Page 61 Customizing the VC120 Video Conferencing System Select the desired language from the pull-down list of Language. Press (Save soft key) to accept the change. Text displayed on the display device and LCD screen of video conferencing phone will change to the selected language.
  • Page 62 System User Guide for the VC120 Video Conferencing The time and date are displayed on the LCD screen of the video conferencing phone and display device. You can configure the system to obtain the time and date from the SNTP (Simple Network Time Protocol) server automatically. The SNTP allows the system to synchronize time to a main server.
  • Page 63 Customizing the VC120 Video Conferencing System When Automatic is selected, the system will use daylight saving time corresponding to the selected time zone. 10. Press (Save soft key) to accept the change. Note Please refer to Appendix A - Time Zones for the list of available time zones on the system.
  • Page 64 System User Guide for the VC120 Video Conferencing 10. Select the desired second from the pull-down list of Second. 11. Press (Save soft key) to accept the change. Time and date is configurable via web user interface at the path Setting->Date&Time.

  • Page 65: Key Tone

    Customizing the VC120 Video Conferencing System Press to scroll to Key Tone, and then press to enable or disable this feature. Press (Save soft key) to accept the change. Key tone is configurable via web user interface at the path Setting->General->Key Tone.
  • Page 66 System User Guide for the VC120 Video Conferencing Press to scroll to Web Screen, and then press to enable or disable this feature. Press (Save soft key) to accept the change. To watch video images via the web user interface at the path Home.
  • Page 67 Customizing the VC120 Video Conferencing System The current ringer volume of the system is displayed on the left of the display device. Press on the video conferencing phone to adjust the ringer volume. The LCD screen of the video conferencing phone displays the current ringer volume.
  • Page 68 If the video conferencing phone is not the active audio device of the system, you can still use it to adjust the system volume. If an 8-way conference license is imported to your VC120 video conference system, you can use meeting password to manage the incoming calls. For more information on how...

  • Page 69: Meeting Password

    Customizing the VC120 Video Conferencing System If you enable this feature, only the people who know the meeting password can dial your system. If your system is idle, meeting password can prevent people from dialing your system. If your system is during a call or conducting a conference call, meeting password can prevent unauthorized people from joining.
  • Page 70 System User Guide for the VC120 Video Conferencing If an 8-way conference license is imported to your VC120 video conference system, you can add the IP , account or domain name of the remote system to the meeting whitelist. Users in the whitelist can dial your system or join your conference call directly without meeting password even if you have enabled the meeting password feature.
  • Page 71 Customizing the VC120 Video Conferencing System During a call, the system will display some information and icons (such as call time, mute icon and recording icon) by default, you can know the call status from these information and icons. You can also hide these icons as needed to achieve the best video effects.

  • Page 72: Adding Local Contacts

    Yealink web management service, these operations will update to VC120 automatically. You do not have the permission to do the operations on the VC120. You can only search and place calls to the Yealink Cloud contacts. For more information on Yealink web...
  • Page 73 Directory.. You can place calls to local contacts via the remote control, video conferencing phone or web user interface. If you sign into the Yealink Cloud account, you can also place calls to Cloud contacts. To place a call to a contact via the remote control: Press (Call soft key).
  • Page 74 System User Guide for the VC120 Video Conferencing If only one number is stored for the contact, the contact number will be dialed out directly. If multiple numbers are stored for the contact, press to highlight the desired number, and then press to dial out the number.
  • Page 75 Customizing the VC120 Video Conferencing System You can select Add New Number to add new numbers for the contact. Press (Save soft key) to accept the change or press (Back soft key) to cancel. Editing contacts is configurable via web user interface at the path Directory->Local.
  • Page 76 Deleting contacts is configurable via web user interface at the path Directory->Local. You can search local contacts via the remote control or web user interface. If you sign into the Yealink Cloud account, you can also search for Cloud contacts. To search for contacts via the remote control: Press (Call soft key).
  • Page 77 Customizing the VC120 Video Conferencing System The contacts whose names or phone numbers matches the characters entered will appear on the display device. You can press to select the desired contact, and then call or edit the contact. You can search for a contact from the desired lists when the phone is in the pre-dialing screen.
  • Page 78 System User Guide for the VC120 Video Conferencing To adjust the display order of the enabled list, select the desired list, and click Click Confirm to accept the change. Note Search source list in dialing is only configurable via web user interface.
  • Page 79 You can import or export the contact list to share contacts between different systems or between system and application software (e.g., Outlook). The VC120 video conferencing system only supports the XML and CSV format contact lists. You can only import or export the contact list via web user interface.
  • Page 80 System User Guide for the VC120 Video Conferencing Click Confirm. The web user interface is shown as below: (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file.
  • Page 81 Click Export XML or Export CSV. The contact list is saved to your local system. The VC120 video conferencing system maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The system supports up to 100 history lists. You can view the call history, place a call or delete an entry from the call history list.
  • Page 82 System User Guide for the VC120 Video Conferencing To configure history record feature via the remote control: Press (Menu soft key) to enter main menu. Press to select the Call Features menu. Press to scroll to History record, and then press to enable or disable this feature.
  • Page 83 Customizing the VC120 Video Conferencing System If the call history is more than one page, you can press to turn pages. To view call history via the video conferencing phone: Press the History soft key. The LCD screen of video conferencing phone displays all call records.
  • Page 84 System User Guide for the VC120 Video Conferencing Press to select the desired call history. If the call history is more than one page, you can press to turn pages. Press To place a call from the call history list via the video conferencing phone: Press the History soft key.
  • Page 85 Customizing the VC120 Video Conferencing System If the call history is more than one page, you can press to turn pages. Press (Delete soft key) to delete the entry. To clear call history via the remote control: Press (Call soft key).
  • Page 86 System User Guide for the VC120 Video Conferencing The display device prompt “Delete all records?”. Press to select OK. Press to clear the call history. Press (Call soft key). Press to select the History menu. The display device shows recent call history.
  • Page 87 Call history management feature is configurable via web user interface at the path Directory->History. The VC120 video conferencing system supports SIP and H.323 call protocols. H.323 is commonly used to communicate to other video conferencing systems. SIP is commonly used to communicate with other VoIP devices. You can configure which protocol is to be used when the system is making calls.
  • Page 88 Features->Call Protocol. By default, the system automatically detects the available bandwidth and uses this connection speed. The VC120 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot.
  • Page 89 Customizing the VC120 Video Conferencing System To configure the uplink and downlink bandwidth via the remote control: Press (Menu soft key) to enter main menu. Press to select the Call Features menu. Press to scroll to Bandwidth Settings, and then press Select desired bandwidth from the pull-down list of Uplink Bandwidth.
  • Page 90 By default, the system automatically selects the audio output devices with the highest priority. The priority is: VCS Phone> HDMI>Line Output. If the audio output device with the highest priority is removed from the VC120, the VC120 will select the next highest priority device.
  • Page 91 By default, the VC120 automatically selects the audio input devices with the highest priority. If you select “Line In + device” option, the VC120 will use microphone connected to the Line In port and the corresponding device to pick up audio at the same time.

  • Page 92: Audio Input Device

    System User Guide for the VC120 Video Conferencing output device will play sound from the Line Input device. During a video training for main office and branch office, both offices need to hear the video sound, you can select this option.
  • Page 93 Customizing the VC120 Video Conferencing System To configure Far-end Camera Control via the remote control: Press (Menu soft key) to enter main menu. Press to select the Video & Audio menu. Press to scroll to Far-end Camera Control, and then press...
  • Page 94 System User Guide for the VC120 Video Conferencing...

  • Page 95: Using The Vc120 Video Conferencing System

    Using the VC120 Video Conferencing System The VC120 video conferencing system can be used to place calls, answer calls, or conduct a conference cal. You can switch layout, record videos or capture screenshots during a call. This chapter provides basic operating instructions for the VC120 video conferencing system.
  • Page 96 System User Guide for the VC120 Video Conferencing If the system fails to call, you can troubleshoot the problems according to the following prompts: Prompts Description Remote system rejects your SIP call.  Remote system does not answer your SIP call.
  • Page 97 Press Note If you want to place a call to a Yealink Cloud contact who is in the same enterprise directory as you, you can enter the extension (the last four Cloud number) to place a call. If you want to place a call to a Cloud contact who is in different enterprise directory from you, you should enter 9-digit Cloud number to place a call.
  • Page 98 (Optional.) Select the desired bandwidth from the pull-down list of Auto. Click Video Call or Voice Call. The basic version of VC120 video conferencing system supports up to 2-way video calls and an additional voice call (an original caller and two other sites). You can import an 8-way conference license to extend the VC120 to support 8-way video calls and an additional voice call (an original caller and eight other sites).
  • Page 99 Using the VC120 Video Conferencing System To place multiple calls via the video conferencing phone: Enter the desired number using the keypad. When the first party answers the call, press New Call soft key to place a new call. Enter the number of the secondary party, and then press or the Send soft key.
  • Page 100 System User Guide for the VC120 Video Conferencing The conference organizer authorizes a single member to speak via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Single Speaker, and then press The display device shows all conference members.
  • Page 101 Using the VC120 Video Conferencing System Do one of the following: Press (Select soft key) to authorize the member to speak. All the other members are muted and the mute icon appears on their video images. The authorized video image is shown in a big size format, and other video images are shown in small sizes.
  • Page 102 System User Guide for the VC120 Video Conferencing All the other members are muted. The authorized video image is shown in full size. Press (Cancel soft key) to cancel. Multi Speaker Conference organizer authorizes multiple members to speak, and all the other members...
  • Page 103 Using the VC120 Video Conferencing System The conference organizer authorizes multiples members to speak via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Multi Speaker, and then press The display device shows all conference members.
  • Page 104 System User Guide for the VC120 Video Conferencing icon appears on the selected video images. Do one of the following: Press to scroll to Complete, and then press to authorizes the selected members to speak. When two conference members are authorized, the authorized video images are shown in big sizes, and other video images are shown in small sizes.
  • Page 105 Using the VC120 Video Conferencing System Press (Speaker Only soft key) to authorize the selected members to speak. All the other members are muted. The organizer‟s display device only displays the authorized video images. Press (Cancel soft key) to cancel.
  • Page 106 System User Guide for the VC120 Video Conferencing The conference organizer authorizes all members to speak via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Free Discuss, and then press All video images are shown in the same size.
  • Page 107 Subsequently, the conference organizer can authorize this conference member to speak by changing conference mode. During a chairman-mode conference, connect a PC to the PC port on the VC120 Codec with the supplied HDMI-VGA direct cable, the system will start a presentation automatically.
  • Page 108 System User Guide for the VC120 Video Conferencing To display presentation in full creen via the remote control: Press (Preside soft key) during a chairman-mode conference. Press to select Share FullScreen, and then press The presentation is shown in full size.
  • Page 109 Using the VC120 Video Conferencing System Press to select Exit FullScreen, and then press When the system is receiving a call, you can answer or reject the call in the following ways: Using the remote control  Using the video conferencing phone ...
  • Page 110 System User Guide for the VC120 Video Conferencing Auto answer features you need to know: Parameters Description Enables or disables the system to automatically answer the Auto Answer incoming call. Enables or disables the system to turn off the microphone Auto Answer when an incoming call is answered automatically.
  • Page 111 Using the VC120 Video Conferencing System Press (Save soft key) to accept the change. If the auto answer feature is enabled, the icon will appear on the status bar of the display device. The icon will appear on the LCD screen of the video conferencing phone.
  • Page 112 System User Guide for the VC120 Video Conferencing call, after the call is established, the DND mode will be disabled automatically. When video conferencing phone is idle, you can also press the DND soft key to enable or disable this feature.
  • Page 113 Using the VC120 Video Conferencing System During a two-way call, do one of the following to end the call. Press on the remote control. Press or the End Call soft key on the video conferencing phone. Click Hang Up All button on the web user interface.
  • Page 114 VCM30 to mute the call. The mute indicator LED will illuminate solid red. If video conferencing phone is connected to the Audio In port of VC120 codec: You can press on the video conferencing phone to mute the call. If CPE80...

  • Page 115: Call Statistics

    Using the VC120 Video Conferencing System also tap on the CPE80 expansion microphones to mute the call. Mute Indicator LEDs on the video conferencing phone and CPE80 will illuminate solid red. And the LCD screen of the video conferencing phone is shown as below: Log into the web user interface, check the Mute checkbox.
  • Page 116 We recommend using dual display devices for sharing contents. During a call, if a PC is connected to the VC120 codec, the system will start a presentation automatically. Both local and remote display devices will share contents.

  • Page 117: Changing The Video Input Source

    Using the VC120 Video Conferencing System Press (Presentation soft key) on the remote control again to end a presentation. Press on the video conferencing phone to start a presentation. Press again to end a presentation. To start/stop presentation during a call by changing the video input source: Press The display device shows Camera, Camera and PC and PC input sources.
  • Page 118 ): All video images are shown in the same size.  One display devices (single screen) is connected to the VC120 codec, the default screen layout is described below: When there is one active call and local system does not start a presentation, the ...
  • Page 119 Using the VC120 Video Conferencing System When local system is sharing a presentation during a call, the presentation will be  shown in big size, and other video images will be shown in small sizes. Far end PC presentation Local...
  • Page 120 The VC120 has two display ports. When connecting only one display device to the VC120 codec, Display1 port is the only available port. To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively.
  • Page 121 Using the VC120 Video Conferencing System status bar). PC presentation Local Primary display device Secondary display device When the system is during a call and does not start a presentation.  In the primary display device, the remote video image is shown in full size.
  • Page 122 System User Guide for the VC120 Video Conferencing In the secondary display device, the local video image is shown in full size. Far end 1 Far end 2 Local Far end 3 Local Primary display device Secondary display device When the system is during multiple active calls (take 4 parties as an example) and ...
  • Page 123 Using the VC120 Video Conferencing System To control the camera when the system is idle via the remote control: Press the navigation key to adjust the angle of the camera. The display device shows the current angle of the camera.
  • Page 124 System User Guide for the VC120 Video Conferencing preset position by pressing a stored key. To save the preset of the camera when the system is idle: Press (Preset soft key). Press the navigation key to adjust the angle of the camera or press adjust the focus of the camera.
  • Page 125 The system only supports USB flash drive in FAT32 format. After the USB flash drive is inserted to the USB port on the VC120 codec, the display device will prompt “USB device available, press * to record or press # to screenshot”.
  • Page 126 System User Guide for the VC120 Video Conferencing Before recording video, you need to know the following: When recording video, it is not allowed to play or delete the video from the menu.  When recording video, it is not allowed to capture screenshots, buy you can view ...

  • Page 127: Video Recording

    If you start recording during a call, both your display device and remote display devices will show the icon on your video image. To view recorded video via the remote control: Insert the USB flash drive with the recorded video to the VC120 codec. Press (Menu soft key) to enter main menu. Press to select the Record menu.
  • Page 128 Make sure a USB flash drive has been inserted to the USB port on the VC120 Codec. You can configure auto recording feature via web user interface only.
  • Page 129 You can capture the screenshot from the camera via the remote control or web user interface. You need to insert a USB flash drive to the USB port on the VC120 codec to store screenshots when you are using remote control. You can view, delete or scale the screenshots via the remote control.

  • Page 130: Screenshot

    System User Guide for the VC120 Video Conferencing Before capturing screenshots, you need to know the following: When receiving or making a call, it is not allowed to capture screenshots.  When recording video, it is not allowed to capture screenshots.
  • Page 131 (an original caller and two other sites). You can import an 8-way conference license to extend the VC120 to support 8-way video calls and an additional voice call (an original caller and eight other sites). 8-way conference license is configurable via web user interface only.
  • Page 132 System User Guide for the VC120 Video Conferencing Click Browse to locate the 8-way conference license (the file format must be *.dat) from your local system. Click Upload to complete importing the 8-way conference license. To view 8-way conference license status via the remote control: Press (Menu soft key) to enter main menu.
  • Page 133 Using the VC120 Video Conferencing System If the 8 way MCU displays X~Y Available, it means you have imported a trail version of 8-way conference license. So the system supports up to 8-way video calls and an additional voice call (an original caller and eight other sites) in X~Y period.
  • Page 134 System User Guide for the VC120 Video Conferencing Status->License. Note Upgrading the system or performing a factory reset will not affect the imported 8-way license. If the system has been imported a trial version of the 8-way license and the license has not expired, and you import a permanent version to the system, the permanent version will overwrite the trial version.

  • Page 135: Using Vcp41 With The Pc Or Mobile Device

    VCP41 can work as the audio input/output device of your PC or mobile device. You can connect a PC or mobile device to the VCP41 when your VC120 video conferencing system is idle, is placing a call or during a call.
  • Page 136 System User Guide for the VC120 Video Conferencing When your PC or mobile device is during a call, you can adjust the output volume of the PC/mobile device via your VCP41. To adjust the volume of the PC or mobile device:...

  • Page 137: Using The Vcm30 Video Conferencing Microphone Array

    Using the VCM30 Video Conferencing Microphone Array This chapter provides basic operating instructions for the VCM30 video conferencing microphone array. Topics include: Placing the VCM30  Muting or Unmuting the VCM30  Viewing VCM30 Information  If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 138 The mute indicator LED illuminates solid green. And the mute icon disappears from the local video image. When the VCM30 is connected to the Audio In port of VC120 codec, you can view VCM30 status via the remote control or web user interface. Available information of VCM30 includes: Status ...
  • Page 139 Using the VCM30 Video Conferencing Microphone Array VCM30 information can be viewed via web user interface at the path Status->Wired Micpod.
  • Page 140 System User Guide for the VC120 Video Conferencing...

  • Page 141: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve problems you might encounter when using your VC120 system. If you require additional information or assistance with your new phone, contact your system administrator. Ensure the system has not been physically damaged when experiencing a problem.
  • Page 142 Press (Back soft key) to return to Diagnose menu. If the test is successful, the VC120 system lists the hops between the system and the IP address you entered. You can check whether congestion happens via the time cost between hops.
  • Page 143 Troubleshooting Not Disturb (DND) on page 99. Why doesn‟t the display device display the time and date correctly? Check whether you have configured the system to obtain the time and date from the SNTP server automatically. If the system fails to connect to the SNTP server, contact your system administrator for more information.
  • Page 144 System User Guide for the VC120 Video Conferencing How to adjust room lighting? You can alter the environmental lighting and background colors of your environment to obtain the best video quality. If light levels are too low you may consider adding artificial lighting.
  • Page 145 If you select VCS Phone as the audio output device, ensure that the video  conferencing phone is connected to the VC120 codec, and LED indicators on the phone illuminate solid green. Ensure the proper volume level on the system.
  • Page 146 System User Guide for the VC120 Video Conferencing Why can‟t I view the menu on the display device? Check whether the Display1 port of VC120 codec is connected to the HDMI port on  the display device. Why can‟t I hear the other site clearly during a call? Ensure that the speaker volume of the far site is not set too low.
  • Page 147 Troubleshooting Press or press (Enter soft key). Press to scroll to Reboot & Reset, and then press Press to scroll to Reboot, and then press The display device prompts “Reboot the system?”. Select OK, and then press You can reboot the system via web user interface at the path Setting->Upgrade->Reboot.
  • Page 148 System User Guide for the VC120 Video Conferencing Click Start to begin capturing signal traffic. Recreate the error to be documented in the trace. Click Stop to stop the capture. Click Export to open the file download window, and then save the file to your local system.
  • Page 149 Troubleshooting The default system log level is 6. Click Confirm to accept the change. The web user interface prompts “Operating…Please wait…”. Export the system log referring to the following steps. Recreate the error to be documented in the trace. Click Export to save the file to your local system. How to export/import the system configurations? We may need you to provide your system configurations to help analyze problems.
  • Page 150 System User Guide for the VC120 Video Conferencing If you check the Export Passwords checkbox, the web user interface is shown as below: Click Confirm to export the configurations. To import the system configurations via web user interface: Click on Setting->Configuration.
  • Page 151 Troubleshooting How to upgrade firmware? To upgrade firmware via web user interface: Click on Setting->Upgrade. Click Browse to locate the firmware from your local system. Click Upgrade to upgrade the firmware. The browser pops up the dialog box “Firmware of the video conference system will be updated.
  • Page 152 System User Guide for the VC120 Video Conferencing Press to scroll to the Advanced menu. Enter admin password (default password: 0000) in the Admin Password field. Press or Press (Enter soft key). Press to scroll to Reboot & Reset, and then press...

  • Page 153: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 154 System User Guide for the VC120 Video Conferencing Please refer to the relevant laws and statutes while using the device. The  legal rights of others should be respected as well. Environmental Requirements Place the device in a well-ventilated place. Do not expose the device under ...

  • Page 155: Restriction Of Hazardous Substances

    This table lists the toxic and hazardous substances contained in the machine. Based on the material type, the data is provided by the supplier and has already been validated by Yealink company. Some harmful substances contained in the material cannot be replaced according to...
  • Page 156 System User Guide for the VC120 Video Conferencing...

  • Page 157: Appendix A - Time Zones

    Appendix A - Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:30 French Polynesia −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00...
  • Page 158 System User Guide for the VC120 Video Conferencing Time Zone Time Zone Name Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00 Croatia(Zagreb) +01:00...
  • Page 159 Appendix A - Time Zones Time Zone Time Zone Name +04:00 Armenia(Yerevan) +04:00 Azerbaijan(Baku) +04:00 Georgia(Tbilisi) +04:00 Kazakhstan(Aktau) +04:00 Russia(Samara) +04:30 Afghanistan(Kabul) +05:00 Kazakhstan(Aqtobe) +05:00 Kyrgyzstan(Bishkek) +05:00 Pakistan(Islamabad) +05:00 Russia(Chelyabinsk) +05:30 India(Calcutta) +05:45 Nepal(Katmandu) +06:00 Kazakhstan(Astana, Almaty) +06:00 Russia(Novosibirsk, Omsk) +06:30 Myanmar(Naypyitaw) +07:00...
  • Page 160 System User Guide for the VC120 Video Conferencing...
  • Page 161 Chairman-Mode Conference Changing the Video Layout Hiding Icons in a Call Changing Video Input Source Configuring Camera Presets Controlling the Camera Customizing VC120 Video conferencing Icon Instructions system Idle Screen Display Importing/Exporting Contact Lists Installing Batteries for the Remote Control...
  • Page 162 System User Guide for the VC120 Video Conferencing Regulatory Notices Installing the Camera Remote Control Installing the VC120 Video conferencing Remote Control Battery Safety Information system In This Guide Restriction of Hazardous Substances Keyboard Input Method Safety Instructions Key Tone...
  • Page 163 Index Web Screen Web User Interface WEEE Warning...

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