Epson WF-C20590 Series User Manual page 212

User's Guide
Code Problem
321 A DNS error has occurred.
322 An authentication error has occurred.
323 A communication error has occurred.
324 A file with the same name already exists in the
specified folder.
325 There is not enough storage space available in the
specified folder.
326
327 The memory is full.
328 The destination was wrong or the destination does
not exist.
329 The scanned image size exceeds the maximum limit.
(Scan to a Network Folder or FTP Server)
331 A communication error occurred.
332 There is not enough storage space available to save
the scanned image in the destination storage.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334 An error occurred while sending the scanned image.
341 A communication error has occurred.
401 There is not enough storage space available to save
the data in the memory device.
402 The memory device is write-protected.
404 The memory device has been removed.
Solving Problems
Solution
❏ Tap Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
Check the Location settings.
❏ Check the Location settings.
❏ Print a network connection report to check if the
printer is connected to the network.
❏ Delete the file with the same name.
❏ Change the file name prefix in File Settings.
❏ Increase the storage space in the specified folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Wait until other ongoing jobs are finished.
Check the Location settings.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the scanned
image.
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
-
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
Increase the storage space in the memory device.
Disable write protection on the memory device.
Reinsert the memory device.
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