Epson WF-C20590 Installation Manual
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  • Page 1 WF-C20590 Installation Guide PRELIMINARY...
  • Page 2: Table Of Contents

    WF-C20590 Installation Guide Site Preparation ................... 1 Installation Environment ..................1 Installation Notes ....................3 Unpacking..................... 4 Printer Included Items..................... 4 Unpacking the Printer ..................... 4 Bridge Unit Included Items (Optional)..............12 Unpacking the Bridge Unit................... 13 Finisher Unit Included Items (Optional)............... 18 Unpacking the Finisher Unit.................
  • Page 3: Site Preparation

    WF-C20590 Installation Guide Site Preparation POWER SUPPLY Rated voltage AC100/240 V Installation Environment Rated current 9.0 to 4.5 A Rated frequency 50/60 Hz±0.5 Hz Prior to installation, confirm that the installation environment meets the specifications below and that the carry-in space and installation site are easily CARRY-IN SPACE accessible.
  • Page 4 WF-C20590 Installation Guide  Printer + Bridge Unit + Finisher Unit + High-Capacity Input Tray  Printer + Bridge Unit + Finisher Unit + High-Capacity Input Tray Item Front Width 85.4 in (2,170 mm) 21.6 in (550 mm) When stored Depth 29.8 in (757 mm)
  • Page 5: Installation Notes

    WF-C20590 Installation Guide Installation Notes  Position where hands should be placed on the Bridge Unit When installing or moving the printer and its options, pay attention to the Front side Back side Do NOT place hands following points. here ...
  • Page 6: Unpacking

    Be sure to check the following notes before unpacking: Ink cartridge Bk  All workers must read the unpacking procedure together Model name label (WF-C20590) before starting work. Sub brand label (WorkForce Enterprise)  Wear easy-to-move clothing, gloves, and safety shoes.
  • Page 7 WF-C20590 Installation Guide Lift and remove the top cover. Remove the foam cushioning materials and wheel UNPACKING PROCEDURE stoppers. Pull up on the end of each plastic band to remove them. cover Foam cushioning Wheel materials stoppers Foam Slopes for...
  • Page 8 WF-C20590 Installation Guide Remove the box locks. Remove the side plates of the packing box and the corner angles. Corner angle Box locks Side plate PRELIMINARY Unpacking...
  • Page 9 WF-C20590 Installation Guide Remove the plastic bag covering the printer. Remove the blue tape attaching the plastic sheet under the printer. Using a box cutter, cut the transparent tape holding the four corners of the lower box and open the box.
  • Page 10 WF-C20590 Installation Guide Have one worker stand at the back of the printer to support it, and two workers 11. Place the wheel stoppers on each front caster. stand at each of the front corners of the printer. While holding each front corner of the printer, the two workers should tilt the printer back while the fourth worker removes the foam cushioning material and the plastic sheet under the printer from the caster.
  • Page 11 WF-C20590 Installation Guide 12. Have one worker stand at the front of the printer to support it, and two workers 15. Remove the wheel stoppers from the front casters. stand at each of the rear corners of the printer. 13. While holding each rear corner of the printer, the two workers should tilt the printer to the front while the fourth worker removes the foam cushioning material and the plastic sheet under the printer from the caster.
  • Page 12 WF-C20590 Installation Guide 16. Fold down the back flap of the lower box. Place the slopes for the pallet into the 17. Slowly roll the printer down the slopes, off the pallet, and onto a level work slots on the lower box. Make sure the slopes are aligned with the rear casters.
  • Page 13 WF-C20590 Installation Guide 18. Remove the blue tape from the exterior and interior areas of the printer. ADF and Scanner Exterior E Door and J Door interior EJ Unit interior Paper Cassette interior Control Panel 19. If only the printer is being installed, continue to .
  • Page 14: Bridge Unit Included Items (Optional)

    WF-C20590 Installation Guide Bridge Unit Included Items (Optional) Included items Quantity Relay carrying guide Bridge unit joint Additional magnet Additional magnet fixed axis Control cable Power cable Protective sponge (415 mm) Protective sponge (375 mm) Protective sponge (305 mm) Protective sponge (170 mm + 42.5 mm + 42.5 mm) Grounding plate ×8...
  • Page 15: Unpacking The Bridge Unit

    WF-C20590 Installation Guide Unpacking the Bridge Unit UNPACKING PROCEDURE  Items needed Pull up on the end of each plastic band to remove them.  Phillips screwdriver  Flathead screwdriver  Minimum workers  3 people Be sure to check the following notes before unpacking: ...
  • Page 16 WF-C20590 Installation Guide Lift and remove the top cover. Remove the connection parts box and set it aside. Remove the box locks. Top cover Connection parts Box locks PRELIMINARY Unpacking...
  • Page 17 WF-C20590 Installation Guide Remove the side plates of the packing box and the corner angles. Remove the Remove the plastic bag covering the unit. foam cushioning materials. Using a box cutter, cut the transparent tape holding the four corners of the lower box and open the box.
  • Page 18 WF-C20590 Installation Guide Have one worker tilt the Bridge Unit back, while one worker pulls out the lower Have one worker tilt the Bridge Unit toward the front, while one worker pulls out front packing material. the lower back packing material.
  • Page 19 WF-C20590 Installation Guide 11. Remove all protective materials and tape attached to the exterior and inside the When lifting the Bridge Unit, place your hands at the position front cover. indicated. Otherwise, the unit may be damaged. Back side Inside front cover...
  • Page 20: Finisher Unit Included Items (Optional)

    WF-C20590 Installation Guide Finisher Unit Included Items (Optional) Unpacking the Finisher Unit  Items needed  Phillips screwdriver  Flathead screwdriver  Minimum workers  2 people Be sure to check the following notes before unpacking:  All workers must read the unpacking procedure together before starting work.
  • Page 21 WF-C20590 Installation Guide Remove the joints (×6). Lift and remove the outer case. UNPACKING PROCEDURE Open the box and remove the front upper pad and rear upper pad. Rear upper pad Front upper pad Outer case PRELIMINARY Unpacking...
  • Page 22 WF-C20590 Installation Guide Remove all cushioning cardboard materials around the unit. Remove the Slide the packaging plastic bag covering the Finisher Unit down to the bottom. accessories box and set it aside. Have one worker tilt the Finisher Unit back, while one worker removes the...
  • Page 23 WF-C20590 Installation Guide Have one worker tilt the Finisher Unit toward the front, while one worker removes Have two workers place their hands in the specified locations on the Finisher Unit. the cushioning materials at the rear bottom and then pulls out the packaging plastic Lift the unit from the pallet and gently place it on the floor.
  • Page 24 WF-C20590 Installation Guide Remove all exterior protective materials and tape from the unit. 10. Open the front cover of the unit and remove all internal protective materials and tape. Front side Back side Front side Front cover Exterior protective material...
  • Page 25: High-Capacity Input Tray Included Items (Optional)

    WF-C20590 Installation Guide High-Capacity Input Tray Included Items (Optional) Unpacking the High-Capacity Input Tray  Prepared items  Phillips screwdriver  Flathead screwdriver  Minimum workers  2 people Be sure to check the following notes before unpacking:  All workers must read the unpacking procedure together before starting work.
  • Page 26 WF-C20590 Installation Guide Remove all exterior protective tape and the cable connector. UNPACKING PROCEDURE Open the box and remove the top and side cushioning materials and enclosed Front side Back side items. Pull open the cassette and remove the inner protective materials and tape.
  • Page 27: Setting Up The Printer

    WF-C20590 Installation Guide Setting Up the Printer Checking the Circuit Breaker Connect the power cable to the back of the printer and plug it in to a wall adapter. Adding Labels Unlatch the Hook to open the Small Cover on the back of the printer. Move the Main Power Switch up to the ON position.
  • Page 28: Updating The Firmware

    WF-C20590 Installation Guide Updating the Firmware When the screen below appears, insert the USB device into the front of the printer, then press Start in the lower right corner of the screen. Before turning on the printer for the first time, you must update the firmware.
  • Page 29: Initial Settings

    WF-C20590 Installation Guide Initial Settings Select Date/Time Settings. Turn on the printer, then set up the printer’s basic settings on the LCD screen. DATE/TIME SETTING Select Settings. Select Date/Time. Select General Settings. PRELIMINARY Setting Up the Printer...
  • Page 30 WF-C20590 Installation Guide Select the date format. Select the time format. Use the numeric keypad to enter the date, then select OK. Use the numeric keypad to enter the time, then select OK. PRELIMINARY Setting Up the Printer...
  • Page 31 WF-C20590 Installation Guide INSTALLING INK CARTRIDGES AND THE MAINTENANCE BOX During Initial Ink Charge, note the following:  DO NOT turn the printer off. After setting the date and time, a message appears on the LCD screen prompting you to install the Ink Cartridges.
  • Page 32 WF-C20590 Installation Guide 17. Open Paper Cassette 1 (C1) and insert a few sheets of plain paper. Select C1 and 20. Select 2-Sided. select OK. 21. Select 2-Sided --> 2-Sided, then select Copy. Examine the printed nozzle check pattern. Select OK if the pattern is solid. Select NG if the pattern contains lines, then run a print head cleaning.
  • Page 33: Installing The Optional Units

    WF-C20590 Installation Guide Installing the Optional Units After connecting the Bridge Unit to the printer, you can store the C H E C K P O I N T parts below inside the Finisher Unit. Installing the Bridge Unit Be sure to check the following notes before the installation:...
  • Page 34 WF-C20590 Installation Guide PREPARATION OF PRINTER CONNECTION OF PRINTER AND BRIDGE UNIT Insert the ribs of the Bridge Unit Joint Stacker Stopper into the holes of the EJ Make sure the printer is turned off and the power cord is unplugged.
  • Page 35 WF-C20590 Installation Guide Place the hooks of the Bridge Unit Joint Stacker over the pins inside the paper 10. Attach the Small EJ Cover, Right removed in Step 3 to the EJ unit. ejection slot of the EJ Unit. 11. Fit the EJ Unit into the printer.
  • Page 36 WF-C20590 Installation Guide 14. Remove each screw (S1: ) on the Multi-Cassette Optional Attachment Cover, 16. Attach the Buffer Blocks along the marking lines. then remove both covers. Left side Multi-Cassette Optional Multi-Cassette Optional Attachment Cover, L Attachment Cover, R...
  • Page 37 WF-C20590 Installation Guide 17. Open the Front Cover of the Bridge Unit no more than 45 degrees. Remove the 18. Confirm that the lock lever is in the release position. Front Cover by lifting it and pulling out of the hinges.
  • Page 38 WF-C20590 Installation Guide 19. Make sure the stacker portion of the Bridge Unit Joint Stacker is open. 20. Move the Bridge Unit to the left side of the printer, then align the Joint Hook Guide Pin with the Cutout. Stacker portion...
  • Page 39 WF-C20590 Installation Guide 21. After aligning the Bridge Unit with the printer, check the following: 22. Push the Bridge Unit into the printer to connect them. 0.12 in (3 mm) The gap between the bottom of the EJ Unit or less cutout and the bottom of the Bridge Unit paper insertion portion must be 0.12 in (3 mm) or less.
  • Page 40 WF-C20590 Installation Guide 23. Remove the screw (S1: ) that secures the Lock Lever. 24. Put your hand on the left side of the Bridge Unit, and lift the unit slightly until the Lock Lever is positioned at the lock position.
  • Page 41 WF-C20590 Installation Guide 26. After securing the Lock Lever, you may need to adjust the Bridge Unit casters. HOW TO ADJUST THE CASTERS The Bridge Unit is initially set at 3.5 mm lower than the printer height, but some 27. Loosen the Fixing Nut on one caster (turn clockwise to loosen, or floors may be uneven so adjustments may be required.
  • Page 42 WF-C20590 Installation Guide ADJUSTING THE RIGHT (PRINTER SIDE) CASTERS – REQUIRED FOR PARALLEL ADJUSTMENT – REQUIRED FOR CASE 1 CASE 2 CASE 2 32. Perform the parallel adjustment with the casters on the left (Finisher Unit side). 31. Turn the Fixing Nut of the casters on the right (printer side) clockwise to loosen it.
  • Page 43 WF-C20590 Installation Guide 33. With the EJ Cover lowered, adjust the height of the casters on the left side until the 35. Turn the Fixing Nut of the casters on the left clockwise to loosen it. magnets on both ends of the cover stick to the plate under the cover. Touch the 36.
  • Page 44 WF-C20590 Installation Guide 38. Repeat Step 36 Step 37 until the magnet on both ends of the EJ Cover attaches ADJUSTING THE RIGHT (PRINTER SIDE) CASTERS TO TOUCH THE FLOOR to the plate under the cover. 41. Turn the Adjustment Nut for the caster on the right (printer side) clockwise to You must adjust the casters on both sides even if one of the lower the caster until it touches the floor.
  • Page 45 WF-C20590 Installation Guide 43. Remove the protective materials from the paper ejection slot on the Bridge Unit. CABLE CONNECTION AND SPONGE ATTACHMENT 42. On the printer, remove the Small Cover located under the circuit breaker and the Bridge Unit left side Small Cover located on the right rear side.
  • Page 46: Installing The Finisher Unit

    WF-C20590 Installation Guide Installing the Finisher Unit Finisher Unit left side Be sure to check the following notes before the installation: Cushion Sponge (305 mm)  All workers must read the installation procedure together before starting work.  Wear easy-to-move clothing, gloves, and safety shoes.
  • Page 47 WF-C20590 Installation Guide Route the relay cables of the Finisher Joint Drawer Plate as shown below, then Turn off the main power of the printer beforehand. Confirm C H E C K connect the Finisher Unit connector to the Bridge Unit connector. Pay close...
  • Page 48 WF-C20590 Installation Guide Place the Cable Cover over the relay cables, then insert the dowel of the Cable Place the B Positioning Hole on the Grounding Plate over the dowel on the center Cover into the plate and attach it with the two hooks.
  • Page 49 WF-C20590 Installation Guide Open the front cover of the Finisher Unit. Insert the Finisher Joint Drawer Plate Shaft into the hole on the Finisher Joint Fix Slider Lock to connect the Finisher Unit to the Bridge Unit. Remove the screw (S16: ) for the Finisher Joint Fix Slider Lock.
  • Page 50 WF-C20590 Installation Guide 10. Push the Finisher Joint Fix Slider Lock back into the lock position, and attach it 11. Install the Finisher Paper Ejection Tray and the Sub Tray. with the screw that you removed in Step Sub Tray...
  • Page 51 WF-C20590 Installation Guide After you install the Staple Cartridge, you must change the staple paper size setting. INSTALLING THE STAPLE CARTRIDGE (FINISHER UNIT) On the printer, enter Service Support Mode (see ) and follow steps 1 to 4. Page 57 Attach the Staple Cartridge to the Staple Unit.
  • Page 52 WF-C20590 Installation Guide Remove two screws in the Front Caster Cover. ADJUSTING THE FINISHER UNIT HEIGHT Slide the Front Caster Cover down, release the hooks, and remove the Front Caster You can adjust the height of the Finisher Unit by changing the height of its Cover.
  • Page 53 WF-C20590 Installation Guide Remove one screw in the Upper Rear Cover and two screws in the Lower Rear To adjust the height, you can use either the wrench attached to the unit or a Phillips Cover, then remove the Rear Cover.
  • Page 54 WF-C20590 Installation Guide To adjust the casters on the front side, loosen each Height Fix Screw. Using either To adjust the casters on the rear side, loosen each Height Fix Screw. Using either the wrench or a Phillips No. 2 screwdriver, rotate the Caster Bolt clockwise to the wrench or a Phillips No.
  • Page 55: Installing The High-Capacity Input Tray

    WF-C20590 Installation Guide Installing the High-Capacity Input Tray Turn off the printer and unplug the power cable. Remove the covers on the right side of the printer. Be sure to check the following notes before the installation: Cover 2 Right side ...
  • Page 56 WF-C20590 Installation Guide Open the E Door. Attach the Switch Lever to the part covered with Cover 4, and attach it with one screw. Attach the Front Lock Support Plate to the part covered with Cover 1. Align the upper end of the Front Lock Support Plate with the bottom of the marking line of the frame, then attach it with two screws.
  • Page 57 WF-C20590 Installation Guide Align the position of the screw hole with the center of the marking line of the 11. Confirm that the Drawer Rail Guide is horizontal. If it is not horizontal, correct it drawer rail, and attach the drawer rail with two screws.
  • Page 58 WF-C20590 Installation Guide 12. Release the hook to remove the small cover on the back of the printer. ADJUSTING THE HIGH-CAPACITY INPUT TRAY FOR LETTER SIZE 13. Connect the High-Capacity Input Tray Cable Connector to the printer. After installing the High-Capacity Input Tray, you must adjust the unit to support letter-size paper instead of A4-size paper.
  • Page 59: Service Support Mode

    WF-C20590 Installation Guide Service Support Mode The main menu appears. Press the commands on the top and bottom of the screen to make and enter selections. After the optional units are installed and connected to the printer, you must Left...
  • Page 60 EPSON is a registered trademark of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice.

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