Paper Feed Problems; Jammed Pages Are Not Reprinted; Paper Frequently Jams - Lexmark XC2130 User Manual

Troubleshooting
Action
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see
options in the print driver" on page
Is the tray available in the printer driver?

Paper feed problems

Jammed pages are not reprinted

Action
Turn on Jam Recovery.
a
From the home screen, navigate to:
> Settings > General Settings > Print Recovery
b
From the Jam Recovery menu, touch the arrows to scroll to On or
Auto.
c
Touch Submit.
Do pages reprint after a jam?

Paper frequently jams

Action
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Make sure paper lies flat in the tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
•
Check if the paper guides are aligned against the edges of the
paper.
•
Make sure the paper is below the maximum paper fill indicator.
• Check if you are printing on a recommended paper size and type.
b
Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
"Adding available
35.
Yes No
The problem is solved. Contact
support.
Yes No
The problem is solved. Contact
support.
Yes No
Go to step 2. The problem is solved.
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customer
customer