SMART SPNL-6265-V2 Installation And Maintenance Manual
Smart board 6000 series with iq
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- Page 1 SMART Board® 6000 series with iQ interactive displays INSTALLATION AND MAINTENANCE GUIDE FOR MODELS SPNL-6265-V2 AND SPNL-6275...
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Page 2: Product Registration
© 2017 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART. -
Page 3: Important Information
To reduce the risk of fire or electric shock, do not expose the display to rain or moisture. If the display requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original. - Page 4 IMPORTANT INFORMATION Disconnect all of the display’s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur: The power cable or plug is damaged Liquid is spilled into the display Objects fall into the display The display is dropped Structural damage, such as cracking, occurs The display behaves unexpectedly when you follow operating instructions...
- Page 5 Dust buildup on the camera windows and reflective tape will degrade touch performance. SMART recommends that you inspect the camera windows and reflective tape for buildup and clean weekly. Make sure an electrical socket is near the display and remains easily accessible during use.
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Page 6: Federal Communication Commission Interference Statement
The following are the maximum power requirements for the display (including the power requirements for the accessory slot): Model Power requirements SPNL-6265-V2 100V to 240V AC, 50 Hz to 60 Hz, 189 W SPNL-6275 100V to 240V AC, 50 Hz to 60 Hz, 315 W For additional requirements and other information, refer to the display’s specifications (see... -
Page 7: Industry Canada Statement
IMPORTANT INFORMATION Note: The country code selection is for the non-U.S. model only and is not available to all U.S. models. Per FCC regulations, all Wi-Fi products marketed in U.S. must be fixed to U.S. operation channels only. Industry Canada statement This device complies with RSS-210 of the Industry Canada Rules. -
Page 9: Table Of Contents
Contents Important information Federal Communication Commission interference statement Industry Canada statement Chapter 1: Welcome About this guide About the display Components Accessories More information Chapter 2: Installing the display Transporting the display Installing the display on a wall Installing the display on a stand Chapter 3: Connecting power and devices Connecting power Connecting to a network... - Page 10 Resetting the display Removing and transporting the display Chapter 7: Troubleshooting Troubleshooting the display Troubleshooting the display’s software Referring to the SMART knowledge base for additional troubleshooting information Contacting your reseller for additional support Appendix A: Using settings About device Diagnostics...
- Page 11 CONTENTS Command inventory Resolving issues with remote management Appendix D: Hardware environmental compliance Waste Electrical and Electronic Equipment (WEEE) Batteries More information smarttech.com/kb/171167...
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Page 13: About This Guide
This chapter introduces the SMART Board® 6000 series interactive display with iQ. About this guide This guide explains how to install and maintain a SMART Board 6000 series interactive display with iQ. It includes the following information: How to install the display... -
Page 14: Chapter 1 Welcome
About the display The SMART Board 6000 series interactive display with iQ is the hub of your classroom. iQ technology connects devices, lesson content and pedagogically relevant software to create a cohesive educational experience. PC-free embedded computing provides one-touch access to a diverse suite of SMART applications—Notebook lessons, amp workspaces, lab gamification... -
Page 15: Components
CHAPTER 1 WELCOME Models Two models of SMART Board 6000 series interactive display with iQ are available: SMART Board 6065-V2 interactive display with iQ (SPNL-6265-V2) SMART Board 6075 interactive display with iQ (SPNL-6275) Refer to the specifications for detailed technical information for each of these models, including product dimensions and weights (see More information on page 8). -
Page 16: Iq Appliance
The iQ appliance is installed in the accessory slot on the back of the display. Take advantage of iQ technology and access SMART education software and third-party applications. CAUTION The accessory slot’s maximum available power is 60 W. The slot is not a limited power source. -
Page 17: Pens With Erasers
CHAPTER 1 WELCOME IMPORTANT Do not attach adhesive notes or other items to the screen because they will interfere with the cameras. Do not place anything in the reflective tape channel because it will interfere with the cameras. Pens with erasers The display comes with two pens with erasers attached. - Page 18 Switch to the computer’s input. See Connecting cables for room computers, guest laptops and other input sources on page 22. Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running.
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Page 19: Accessories
SMART wall stand SMART Mobile Stand SMART wall mount and wall stand Use the SMART wall mount model WM-SBID-501 to mount the display on a wall. For more information about the SMART wall mount, see the SMART wall mount installation instructions (smarttech.com/kb/170599). -
Page 20: More Information
CHAPTER 1 WELCOME If the wall can’t support the display’s weight, you can use the SMART wall stand model WS-SBID-500 along with the SMART wall mount to transfer some of the weight from the wall to the floor. For more information about the SMART wall stand, see the SMART wall stand installation instructions (smarttech.com/kb/170466). - Page 21 WELCOME These documents are available in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view the SMART Board 6000 series interactive display with iQ pages in the Support section. smarttech.com/kb/171167...
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Page 23: Chapter 2: Installing The Display
Mounting the display Mounting multiple displays Installing the display on a stand Using the SMART Mobile Stand Using a third-party stand Installing the display requires a team of professional installers. This chapter is for installers. Installers should read this information along with the installation instructions included with the display before they install the display. -
Page 24: Using Transportation Aides
CHAPTER 2 INSTALLING THE DISPLAY IMPORTANT Transport the display at your own risk. SMART cannot accept liability for any damages or injury that occur during the display’s transportation. When transporting the display, do the following: Follow local safety regulations and standards. -
Page 25: Installing The Display On A Wall
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have the display repaired or replaced. -
Page 26: Choosing A Location
If the wall can’t support the weight of the display and mounting equipment, consider using a SMART wall stand to transfer some of the weight from the wall to the floor (see SMART wall mount and wall stand on page 7). -
Page 27: Choosing A Height
4" (10 cm) of space between the display and the recessed walls to enable ventilation and cooling. Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends mounting the display so that its top is 6' 5" (1.9 m) from the floor. smarttech.com/kb/171167... -
Page 28: Mounting The Display
SMART doesn’t support mounting the display at other angles or in portrait orientation. Use the SMART wall mount (see SMART wall mount and wall stand on page 7) or a third-party standard VESA mounting plate to mount the display on a wall. -
Page 29: Installing The Display On A Stand
The SMART Mobile Stand is designed for SMART Board interactive displays. It is height-adjustable and includes integrated speakers, a locking cabinet to secure equipment and casters that swivel and lock for easy movement. For more information on the SMART Mobile Stand, see SMART Mobile Stand on page 8. smarttech.com/kb/171167... -
Page 30: Using A Third-Party Stand
CHAPTER 2 INSTALLING THE DISPLAY Using a third-party stand You can install the display on a third-party stand as long as the stand meets the following recommendations: Recommendation Details Supports the display’s The stand must support the weight of the system (the display and weight and size any accessories). - Page 31 The addition of other components can increase this risk by affecting the system’s center of gravity. Use the stand’s handles to SMART recommends using stands that have handles. A display can move the display. become misaligned if it’s moved using the display rather than the stand’s handles.
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Page 33: Chapter 3: Connecting Power And Devices
Connecting cables for room computers, guest laptops and other input sources Using recommend cables Connecting to the iQ appliance or to the display Installing SMART software on connected computers Setting connected computers’ resolutions and refresh rates Connecting external speakers Connecting other devices... -
Page 34: Connecting Power
CHAPTER 3 CONNECTING POWER AND DEVICES Connecting power Connect the supplied power cable from the AC power inlet on the bottom of the display to a power outlet. NOTE Refer to the display’s specifications for power requirements and power consumption information (see More information on page 8). -
Page 35: Using Recommend Cables
CHAPTER 3 CONNECTING POWER AND DEVICES Using recommend cables SMART recommends the following: Cable type Maximum length Recommendations HDMI 23' (7 m) Use HDMI 1.4 compliant or better cables. Use only certified HDMI cables that have been tested to support the performance standard you require. -
Page 36: Installing Smart Software On Connected Computers
You can download this software from smarttech.com/downloads and install it on a room computer. You can purchase additional licenses of SMART Learning Suite to install on guest laptops and other computers. Contact your authorized SMART reseller (smarttech.com/where) for more information. smarttech.com/kb/171167... -
Page 37: Connecting External Speakers
CHAPTER 3 CONNECTING POWER AND DEVICES IMPORTANT Make sure the computers you install SMART Learning Suite on meet the requirements in the SMART Notebook software release notes. Setting connected computers’ resolutions and refresh rates Set any connected computers’ video resolutions to 3840 × 2160 at 30 Hz. If a connected computer can’t support this resolution, consider 1920 × 1080 at 60 Hz as an alternative. -
Page 38: Connecting Other Devices
Microphones can provide audio recording for a classroom or lecture hall. SMART offers a classroom audio system that includes microphones. Room control Although SMART doesn’t offer room control equipment, the display supports systems RS-232 communication for remote management (see Appendix C: Remotely managing the display on page 81). -
Page 39: Connector Reference
CHAPTER 3 CONNECTING POWER AND DEVICES Connector reference iQ appliance The following diagram and table present the connectors on the iQ appliance: Connector Connects to Notes RJ45 Network See page 21. USB Type-A (×2) Supported peripherals [N/A] HDMI out External monitor This connector is HDCP- encrypted HDMI. -
Page 40: Connector Panel
CHAPTER 3 CONNECTING POWER AND DEVICES Connector panel The following diagram and table present the connectors on the display’s connector panel: Connector Connects to Notes USB Micro-A [N/A] This connector is a service port. RS-232 Room control system See page 81. Stereo 3.5 mm External speakers See page 22. -
Page 41: Chapter 4: Configuring The Display
Chapter 4 Configuring the display Turning on the display for the first time Connecting to a network Configuring the network for the display Connecting the display to a network Evaluating the impact of Screen Share on your network data usage Updating system software Applying an automatic system software update manually Updating system software manually... -
Page 42: Connecting To A Network
CHAPTER 4 CONFIGURING THE DISPLAY To turn on the display for the first time 1. Flick the switch beside the AC power inlet to the ON (I) position. 2. Follow the on-screen instructions to calibrate the display. IMPORTANT Use the pen, rather than your finger, when calibrating the display. 3. -
Page 43: Configuring The Network For The Display
CHAPTER 4 CONFIGURING THE DISPLAY Configuring the network for the display Network administrators need to configure the network so users can use the Screen Share app, update the system software automatically over the air and enable the display to set the date and time automatically. -
Page 44: Connecting The Display To A Network
CHAPTER 4 CONFIGURING THE DISPLAY 3. Configure the network to allow Network Time Protocol (NTP) requests to Internet time servers NOTE Using a 5 GHz network connection may provide a better experience with the Screen Share app. To allow automatic system software updates Add the following URIs to the network’s whitelist: https://ws.kappboard.com http://downloads.smarttech.com... -
Page 45: Evaluating The Impact Of Screen Share On Your Network Data Usage
CHAPTER 4 CONFIGURING THE DISPLAY 6. Enter the Wi-Fi password in the Password field, and then press Connect. Use the crosshairs to move the keyboard. To connect to a wired Ethernet network Connect an Ethernet cable to the RJ45 receptacle on the iQappliance. NOTE The network must provide network settings via DHCP. -
Page 46: Updating System Software
CHAPTER 4 CONFIGURING THE DISPLAY For example, in a school where 30 teachers are using Screen Share simultaneously, 10% of teachers might be streaming video while 90% might be sharing static content with periodic updates. The network could expect to see an additional 5 Mbps in network traffic. Use the table below to help estimate the impact of Wireless Screen share on your network. -
Page 47: Switching To The Beta Channel
Before switching to the Beta channel Before switching to the Beta channel, back up important Whiteboard content using the SMART kapp® app. See the SMART Board 6000 series interactive displays with iQ user’s guide (smarttech.com/kb/171166). Switching between the Beta and Stable channels To switch to the Beta channel 1. -
Page 48: Getting Support And Sending Feedback
5. Press Ready to apply update. Getting support and sending feedback SMART Support will not be able to help you resolve problems you may encounter in Beta channel releases. SMART appreciates your willingness to use Beta channel releases and values all types of feedback. -
Page 49: Adding Or Removing Apps From The Launcher
To enable the Library 1. Press the Home button on the screen. The launcher appears. 2. Press Settings The Capture Board Settings window appears. 3. Press Applications, and then press SMART kapp Whiteboard 4. Toggle Library to ON. smarttech.com/kb/171167... -
Page 51: Chapter 5: Orienting And Calibrating The Display
Orienting the display Calibrating the display Use SMART Settings on computers connected to the display to orient and calibrate it. Orienting the display If the display is connected to a computer and the pointer appears a distance from the actual contact when you touch the screen, orient the display. - Page 52 Digital cameras in the corners of the display track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the SMART software on connected computers, which interprets this information as mouse clicks, digital ink or an eraser in the appropriate location.
- Page 53 SMART Settings appears. 2. Press SMART Hardware Settings. 3. If more than one SMART product is connected to your computer, select the display. 4. Select Advanced Settings from the drop-down list. 5. Press Calibrate, and then follow the on-screen instructions.
- Page 54 CHAPTER 5 ORIENTING AND CALIBRATING THE DISPLAY 7. Continue pressing targets until the second calibration screen and a grid appears. An example appears briefly to demonstrate how to draw across the screen to calibrate the interactive surface. 8. Use a pen to draw a spiral horizontally across the grid. As you draw, the ink is blue. As you complete each square, the square becomes green.
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Page 55: Chapter 6: Maintaining The Display
Chapter 6 Maintaining the display Checking the display installation Cleaning the display Cleaning the screen Cleaning the camera windows and reflective tape Cleaning the presence detection sensor Maintaining ventilation Preventing condensation Replacing the pens Updating firmware Turning the display off and back on Resetting the display Removing and transporting the display With proper maintenance, the display will provide years of use. -
Page 56: Cleaning The Screen
CAUTION Dust buildup on the camera windows and reflective tape will degrade touch performance. SMART recommends that you inspect the camera windows and reflective tape for buildup and clean weekly. Do not use compressed air to clean the camera windows or borders. -
Page 57: Maintaining Ventilation
CHAPTER 6 MAINTAINING THE DISPLAY Applying too much pressure when cleaning the tape or cameras can damage the tape and cause performance issues or errors. To clean the camera windows and reflective tape 1. Using a clean lint-free cloth, gently wipe the camera windows in the top corners and the reflective tape along the top of the screen. -
Page 58: Preventing Condensation
(see smarttech.com/Support/PartsStore). Updating firmware The display uses firmware on its processor. Updates to SMART software could include a firmware update in the form of a downloaded firmware executable file. When the display detects this executable file, you’re prompted to run the file to update the firmware. -
Page 59: Turning The Display Off And Back On
For information on updating the iQ appliance software, see Updating system software on page 34. To update firmware SMART Board 6000 series firmware. Turning the display off and back on In some situations, you need to turn off the display for a period of time. You can turn it back on afterward. -
Page 60: Removing And Transporting The Display
CHAPTER 6 MAINTAINING THE DISPLAY Removing and transporting the display If the display is wall mounted, you might need to remove it from its current location and transport it to another location on occasion. To remove and transport the display safely, use two or more professional installers. WARNING Do not attempt to move the display by yourself. - Page 61 CHAPTER 6 MAINTAINING THE DISPLAY To transport the display See Transporting the display on page 11. smarttech.com/kb/171167...
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Page 63: Troubleshooting The Display
Resolving issues with Chrome™ browser and Chromebook™ Resolving issues with Windows™ computers Advanced troubleshooting for Screen Share Referring to the SMART knowledge base for additional troubleshooting information Contacting your reseller for additional support Locating the display serial number Locating the iQ appliance serial number This chapter explains how to troubleshoot the display and its software. -
Page 64: Chapter 7 Troubleshooting
CHAPTER 7 TROUBLESHOOTING Audio Touch and digital ink The Standby button on the front control panel also functions as an indicator light. You can use the indicator light to resolve common issues with the display. For more information, see Front control panel on page 5. -
Page 65: Resolving Issues With Video
See Turning the display off and back on on page 47. You’re experiencing other issues Refer to the SMART knowledge base for additional video troubleshooting. See Referring to the SMART knowledge base for additional troubleshooting with video or the above solutions information on page 64. -
Page 66: Resolving Issues With Audio
See Chapter 5: Orienting and calibrating the display on page 39. The display only responds to Make sure SMART Product Drivers and SMART Ink are installed and running on touch on part of the screen. the computer. Digital ink doesn’t appear See Connecting cables for room computers, guest laptops and other input... -
Page 67: Troubleshooting The Display's Software
Compare the version number of the current iQ system software with the version software with a USB drive. number of the upgrade file on the USB drive. Follow the installation instructions provided on SMART’s website when updating the iQ system software. TIPS Make sure the USB drive is FAT formatted. -
Page 68: Resolving Issues With Workspaces
CHAPTER 7 TROUBLESHOOTING Resolving issues with Workspaces Issue Solutions Workspaces is unable to display Make sure the display’s date and time are set correctly. See Date & time on page 71. any content. Connect the iQ appliance to a network with Internet access. Resolving issues with Browser Issue Solutions... -
Page 69: Resolving Issues With Screen Share
See Connecting cables for room computers, guest laptops and other input sources on page 22. If touch interactivity is slow, close some open applications on the computer. If touch is not behaving as expected, ensure SMART Product Drivers 12.3 or later is installed on your computer. See smarttech.com/downloads. -
Page 70: Resolving Issues With Android™ Mobile Devices
CHAPTER 7 TROUBLESHOOTING Resolving issues with Android™ mobile devices Issue Solutions The display’s name doesn’t appear Make sure your mobile device is on the same network as the display. Not all Android devices can initiate Screen Share from the notification drawer. in the list of available devices. -
Page 71: Resolving Issues With Apple Devices
CHAPTER 7 TROUBLESHOOTING Issue Solutions The screen is not responding to Touch interactions are not supported while using Screen Share. touch or you’re unable to write or draw with the pens. The issues persist even after you’ve Contact your system administrator. restarted your Android mobile device and ensured they are on the same network as the display. - Page 72 CHAPTER 7 TROUBLESHOOTING Issue Solutions The video is choppy or the audio The display and the mobile device or computer could be connected to different isn’t in sync with the video. wireless access points, which can increase latency. On the mobile device, turn Airplane mode on and back off to try to connect to a closer access point.
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Page 73: Resolving Issues With Chrome™ Browser And Chromebook
CHAPTER 7 TROUBLESHOOTING Resolving issues with Chrome™ browser and Chromebook™ Issue Solutions The display’s name doesn’t appear Make sure your computer is on the same network as the display. If your display is using a wired network connection, try connecting it to a wireless in the list of available devices. -
Page 74: Resolving Issues With Windows™ Computers
Make sure the operating system on your computer is up to date. Windows Wireless Display (Miracast) is currently not supported. Use Google Cast from Chrome browser. See the SMART Board 6000 series interactive displays with iQ user’s guide (smarttech.com/kb/171166). You can purchase AirParrot, an application that allows you to share your computer’s display, an application, audio or a media file. -
Page 75: Advanced Troubleshooting For Screen Share
Wait several minutes and attempt to connect again. Mobile devices and computers can’t see You’re using Miracast or an unsupported wireless screen casting method. See the SMART Board 6000 series interactive displays with iQ user’s guide the display. (smarttech.com/kb/171166). Screen Share is not working for There might be an issue with your Windows firewall. -
Page 76: Referring To The Smart Knowledge Base For Additional Troubleshooting Information
Referring to the SMART knowledge base for additional troubleshooting information Refer to the SMART knowledge base for additional troubleshooting information not included in this guide: community.smarttech.com/s/topic/0TOU0000000XlU9OAK/6000-series#articles Contacting your reseller for additional support If an issue you’re experiencing with the display persists or isn’t covered in this guide or the... -
Page 77: Locating The Display Serial Number
CHAPTER 7 TROUBLESHOOTING Locating the display serial number The display’s serial number is located in three places: In the on-screen display menu (see Serial Number on page 79) On a label on the bottom frame On a lablel on the back of the display Locating the iQ appliance serial number The iQ appliance’s serial number is located in two places: In the iQ settings (see Serial number on page 68) -
Page 79: Appendix A: Using Settings
Option Values Function Notes Product information [N/A] Select a name for your display [N/A] Board name Help [N/A] Shows the SMART support site for [N/A] the display Send Feedback [N/A] Send feedback to SMART about the [N/A] display experience smarttech.com/kb/171167... -
Page 80: Diagnostics
USING SETTINGS Option Values Function Notes Legal Information [N/A] Shows the open source licenses, [N/A] the SMART end user license agreement and SMART intellectual property information Board information Build number [N/A] Shows the iQ system software’s [N/A] version number Touch controller [N/A] Shows the display’s touch controller... -
Page 81: Country
APPENDIX A USING SETTINGS Country Option Values Function Notes [Countries] Sets the display’s country [N/A] Country Security Option Values Function Notes Clean up Disabled Sets how often the display resets [N/A] Clean up policy Manually reset with the Clean Up button in the launcher 1 hour 2 hours... -
Page 82: Advanced Wi-Fi Options
APPENDIX A USING SETTINGS Option Values Function Notes Wi-Fi Direct [N/A] [N/A] Not used Advanced [N/A] Set advanced options for Wi-Fi See Advanced Wi-Fi options below for the options. WPS push button [N/A] Connect to a wireless network [N/A] using Wi-Fi Protected Setup Add network [N/A] Add a wireless network... -
Page 83: Ethernet
Shows the display’s time using the [N/A] Use 24-hour format 24-hour clock [N/A] Sets the display’s date format [N/A] Choose date format Usage Data Option Values Function Notes Share Usage Data [N/A] Sends usage statistics and error [N/A] reports to SMART smarttech.com/kb/171167... -
Page 84: Auto Update
Launcher Option Values Function Notes Launcher [N/A] Select the apps available on the See page 37 for more information. launcher SMART kapp Whiteboard Option Values Function Notes Whiteboard storage Enables or disables saving [N/A] Library whiteboard sessions Save whiteboards in... -
Page 85: Screen Share [Beta]
Mobile app Saving Whiteboards Enables or disables the Capture If this is off, the QR code is not function in the SMART kapp app visible. The SMART kapp app is unable to connect to the display and your mobile device is unable to save snapshots of the display in the app. -
Page 87: Appendix B: Using The On-Screen Display Menu
Appendix B Using the on-screen display menu Changing settings in the on-screen display menu Picture menu options Sound menu options OSD menu options Setup menu options Multi-Window menu options About menu options You can access the on-screen display menu using the menu control panel located on the side of the display. -
Page 88: Changing Settings In The On-Screen Display Menu
APPENDIX B USING THE ON-SCREEN DISPLAY MENU Changing settings in the on-screen display menu To change settings in the on-screen display menu 1. Press the MENU button on the menu control panel. The on-screen display menu appears. 2. Press the up and down arrows to highlight a menu, and then press SET. 3. -
Page 89: Sound Menu Options
User in Color Temperature. Local Dimming Enables or disables local dimming This option is applicable to only mode SMART Board 6075 interactive displays. Picture Reset [N/A] Resets all options in the Picture [N/A] menu to their default values... -
Page 90: Setup Menu Options
APPENDIX B USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes OSD Turn Off Sets the time of inactivity before the [N/A] on-screen display menu turns off 5 seconds 10 seconds 15 seconds OSD Reset [N/A] Resets all options in the OSD menu [N/A] to their default values Setup menu options... -
Page 91: Multi-Window Menu Options
Sets the number of video inputs If you use this feature, be aware Multi-Window Mode that appear on the display’s screen that SMART doesn’t support touch Dual to one (Off), two (Dual) or four while multiple input sources appear Quad (Quad) on the display. -
Page 93: Appendix C: Remotely Managing The Display
Appendix C Remotely managing the display Connecting a computer to the display Configuring the computer’s serial interface settings Power modes Commands and responses Command inventory Power state Source Video Audio Multi-Window System information Resolving issues with remote management You can connect a computer to the room control input on the display to remotely select video inputs, turn the display on or off and get information about the display’s current settings, such as contrast and power state. -
Page 94: Connecting A Computer To The Display
APPENDIX C REMOTELY MANAGING THE DISPLAY Connecting a computer to the display Connect an RS-232 cable from the computer’s serial output to the room control input on the connector panel. IMPORTANT Do not use a null modem cable. Use only a standard RS-232 cable. Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the display. -
Page 95: Power Modes
APPENDIX C REMOTELY MANAGING THE DISPLAY 4. Configure the serial interface settings using the following values, and then press ENTER. Baud rate 19200 Data length Parity bit None Stop bit A command prompt (>) appears on the following line, and the display can now accept commands from the computer. - Page 96 APPENDIX C REMOTELY MANAGING THE DISPLAY In the example below, the user included an extra space in the contrast command. INCORRECT >set con trast=65 invalid cmd=set con trast=65 NOTES Use ASCII formatted commands. Commands aren’t case-sensitive. Review each entry carefully before you press ENTER. Don’t send another command until you receive the response and the next command prompt.
- Page 97 APPENDIX C REMOTELY MANAGING THE DISPLAY To assign a value to a setting Use the set command. This example sets the contrast level to 65: >set contrast=65 contrast=65 To assign a value to a setting for a specific video input Use the set command and specify the video input.
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Page 98: Command Inventory
APPENDIX C REMOTELY MANAGING THE DISPLAY Command inventory Power state Use the following commands to identify power state settings. Command Response Possible values Standby mode get intpowerstate intpowerstate=[Value] standby dpms novideo confirm proximitywait welcome get powerstate powerstate=[Value] standby Use the following commands to assign power state settings. Command Possible values Response... -
Page 99: Video
0–100 get sharpness sharpness=[Value] 0–100 get colortemp colortemp=[Value] normal warm cool user get red red=[Value] 0–100 get green green=[Value] 0–100 get blue blue=[Value] 0–100 get blacklevel blacklevel=[Value] 0–100 get localdimming localdimming=[Value] SMART Board 6075 interactive displays with iQ only smarttech.com/kb/171167... - Page 100 - [Incremental value] =0–100 set blue [Value] + [Incremental value] blue=[Value] - [Incremental value] =0–100 set blacklevel [Value] + [Incremental value] blacklevel=[Value] - [Incremental value] =0–100 set localdimming [Value] localdimming=[Value] =off SMART Board 6075 interactive displays with iQ only smarttech.com/kb/171167...
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Page 101: Audio
APPENDIX C REMOTELY MANAGING THE DISPLAY Audio Use the following commands to identify audio settings. Command Response Possible values Standby mode get volume volume=[Value] 0–100 get mute mute=[Value] get balance balance=[Value] 0–100 Use the following commands to assign audio settings. Command Possible values Response... - Page 102 APPENDIX C REMOTELY MANAGING THE DISPLAY Command Response Possible values Standby mode get mwwindow2input mwwindow2input=[Value] hdmi1 hdmi2 displayport opshdmi opshdmidisplayport get mwwindow3input mwwindow3input=[Value] hdmi1 hdmi2 displayport opshdmi opshdmidisplayport get mwwindow4input mwwindow4input=[Value] hdmi1 hdmi2 displayport opshdmi opshdmidisplayport Use the following commands to assign Multi-Window settings. Command Possible values Response...
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Page 103: System Information
APPENDIX C REMOTELY MANAGING THE DISPLAY Command Possible values Response Standby mode set mwwindow4input [Value] =hdmi1 mwwindow4input=[Value] =hdmi2 =displayport =opshdmi =opshdmidisplayport System information Use the following commands to identify system information settings. Command Response Possible values Standby mode get autopoweroff autopoweroff=[Value] 15–240 get fwverscr... - Page 104 APPENDIX C REMOTELY MANAGING THE DISPLAY Command Response Possible values Standby mode get modelnum modelnum=[Value] [Model number] get serialnum serialnum=[Value] [Serial number] get proximityinstalled proximityinstalled=[Value] get proximity proximity=[Value] get proximityreenable proximityreenable=[Value] 1–10 get proximitydetected proximitydetected=[Value] get monitorid monitorid=[Value] 1–100 get powersave powersave=[Value] get fbc fbc=[Value]...
- Page 105 APPENDIX C REMOTELY MANAGING THE DISPLAY Command Possible values Response Standby mode set language [Value] =English language=[Value] =Arabic =Danish =German =Spanish =Finnish =French =Hebrew =Italian =Dutch =Norwegian =Portuguese =Russian =Swedish =Turkish =Chinese_sim set proximity [Value] proximity=[Value] =off set proximityreenable [Value] =1–10 proximityreenable=[Value] set monitorid [Value]...
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Page 106: Resolving Issues With Remote Management
APPENDIX C REMOTELY MANAGING THE DISPLAY Resolving issues with remote management The following table presents common issues with remote management and explains how to resolve them: Issue Solutions You can’t establish a connection Configure the serial interface settings. See Configuring the computer’s serial interface settings on page 82. between the display and the Don’t connect the display to the remote management system with null modem remote management system. -
Page 107: Appendix D: Hardware Environmental Compliance
Appendix D Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health. - Page 108 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171167...
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