Important information NOTE Refer to the installation and maintenance guide for important information about installing and maintaining the display (see More information on page 9). WARNING Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing.
IMPORTANT INFORMATION Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type OPS, AM40 is in compliance with Directive 2014/53/EU.
More information Chapter 2: Getting started with the display Turning the display on and off Using apps on the iQ appliance Using SMART Learning Suite on connected computers Interacting with content Writing, drawing and erasing Adjusting audio Freezing the screen...
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CONTENTS Resolving issues with Browser Resolving issues with Input Resolving issues with Screen Share Appendix A: Using the SMART kapp app Installing the app and starting it for the first time Connecting and disconnecting the app Writing, erasing and viewing notes...
(see More information on page 9). About the display The SMART Board 6000 series interactive display is the hub of your classroom or meeting room. PC-free embedded computing provides one-touch access to collaborative tools, including a smarttech.com/kb/171166...
The Pen ID™ feature enables you to assign different ink appearances to each pen. Audio support The display includes integrated speakers for presenting audio from connected input sources. Models The following models of SMART Board 6000 series interactive display are available: Model Frame style Screen size (approximate) SPNL-6055 White 55"...
Use the Identifying your SMART Board 6000 series interactive display model wizard on the SMART support site to identify your model of SMART Board 6000 series interactive display. iQ technology is included with some models. Use the Identifying your iQ appliance model wizard on the SMART support site to identify your model of iQ appliance.
The iQ appliance is installed in the accessory slot on the back of the SPNL-6265-V2 and SPNL-6275 models. Take advantage of iQ technology and access collaborative tools. Use the Identifying your iQ appliance model wizard on the SMART support site to identify your model of iQ appliance. Screen The screen sizes vary by model: Cameras in the corners of the screen track finger and pen positions across the display.
When you return the pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged. IMPORTANT Use only pens designed for SMART Board 6000 series interactive displays (see smarttech.com/kb/171230). Front control panel The front control panel contains the Standby, Input Select, Mute and volume control buttons.
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If Wake to Touch is enabled, touch the screen. Flashing amber No USB connection from Verify the connections to the computer. the connected computer Switch to the computer’s input. See Using SMART Learning Suite on connected computers on page 12. smarttech.com/kb/171166...
CHAPTER 1 WELCOME Indicator light Status Procedure Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running. Presence detection sensor The display has a presence detection...
For more information about the SMART wall mount, see the SMART wall mount installation instructions (smarttech.com/kb/170599). If the wall can’t support the display’s weight, you can use the SMART wall stand model WS-SBID-500 along with the SMART wall mount to transfer some of the weight from the wall to the floor.
(smarttech.com/kb/171137). USB extenders As noted in the SMART Board 6000 series interactive displays with iQ installation and maintenance guide (smarttech.com/kb/171167), the USB connection between the display and computer should be no longer than 16' (5 m). If you need to connect a computer that is more than...
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These documents are available in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view the SMART Board 6000 series interactive display with iQ pages in the Support section. smarttech.com/kb/171166...
Chapter 2 Getting started with the display Turning the display on and off Using apps on the iQ appliance Using SMART Learning Suite on connected computers Interacting with content Writing, drawing and erasing Adjusting audio Freezing the screen This chapter explains how to turn the display on and off, how to view connected computers’ input and how to interact with the display.
Using SMART Learning Suite on connected computers In addition to the iQ appliance, the display comes with a license for SMART Learning Suite, which you or your organization’s system administrators can install on computers that you connect to the display. SMART Learning Suite includes the following software:...
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CHAPTER 2 GETTING STARTED WITH THE DISPLAY NOTES To interact with content, connect a USB cable to the appropriate USB Type-B receptacle on the connector panel (as shown in the above diagram). Your organization’s installers might have connected cables to the display and run the cables behind a wall or under the floor to a desk or table where you can place your computer.
CHAPTER 2 GETTING STARTED WITH THE DISPLAY Interacting with content By touching the display’s surface, you can do everything on the display that you can do at your computer. You can also use an array of gestures within applications. NOTE Not all gestures work in all applications.
Make sure your hands, arms and any loose clothing don’t touch the display surface as you write, draw and erase. If you’re viewing a connected computer’s input, SMART Ink enables you to write or draw in digital ink over applications, files, folders, websites and any other open window on the computer.
CHAPTER 2 GETTING STARTED WITH THE DISPLAY Freezing the screen You can temporarily freeze the screen by pressing and holding the Mute button on the front control panel (see Front control panel on page 5). This is particularly useful when you want to pause a video, an animation or other moving content.
Chapter 3 Using apps on the display Using the launcher Using acetates Using the Whiteboard Using SMART Notebook Player Using SMART Notebook Player on your mobile device Using Activities Using Workspaces Using Browser Using Input Using Screen Share Using the Clean Up button The display includes the following apps: Whiteboard SMART Notebook®...
CHAPTER 3 USING APPS ON THE DISPLAY Using the launcher The launcher contains all your apps and settings. Opening and closing the launcher To open the launcher Tap the Home button on the screen. The launcher appears. To close the launcher Select an app, tap the Home button , or tap anywhere on the screen.
CHAPTER 3 USING APPS ON THE DISPLAY Using acetates When using the Browser app or Screen Share app, you can write or draw on acetates and save them to the Whiteboard library. Writing, drawing and erasing ink on an acetate The display includes a black pen and a red pen with erasers, which you can use to write or draw in digital ink.
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CHAPTER 3 USING APPS ON THE DISPLAY To erase ink on an acetate NOTE If you erase all the ink, the display returns to the app without saving the acetate. See Writing, drawing and erasing on page 15. Acetate tools Tool Icon Description Back...
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CHAPTER 3 USING APPS ON THE DISPLAY Open the launcher and switch to another app. Tap Whiteboard Library to go to the Whiteboard Library. 2. Tap Save to save the acetate in the Whiteboard Library. Tap Discard to return to the app without saving the acetate. Opening a saved acetate Acetates are saved to the Whiteboard library.
5. Tap Trash to delete the selected acetates. Using the Whiteboard You can view and erase notes, continue a Whiteboard session from the Library and share your Whiteboard using the SMART kapp® app. Opening the Whiteboard To open the Whiteboard 1. Open the launcher.
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See Connecting and disconnecting the app on page 63 for more information. NOTE If the QR code is not visible, the SMART kapp app won’t be able to connect to the display and your mobile device won’t be able to save snapshots of the display in the app.
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Library and continue a saved session on the display. Saved Whiteboard sessions are organized by date. Some displays have the Library disabled. The Library must be enabled before you can save or continue a session. See Enabling the Whiteboard Library in the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). smarttech.com/kb/171166...
Setting how long the Whiteboard Library stores sessions By default, the display stores sessions for one month. To change how long the Whiteboard Library stores sessions, see the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). Deleting a session from the Whiteboard Library To delete a session from the Whiteboard Library 1.
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The USB receptacle may be covered with a dust cap. Remove the dust cap before inserting the USB drive. 5. SMART Notebook Player Library shows all the .notebook files on the USB drive. The first page of each file also appears.
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A four-digit code appears. You’ll need this code later in this procedure. 4. On a computer, open the SMART Notebook file you want to share and select File > Share. 5. Click Share with a SMART Board. 6. Enter the four-digit code that appeared on the display.
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Player on page 26. 4. Tap the file to open. If the file contains a SMART lab activity, you can play the activity. 5. Use the Notebook Player tools and controls to interact with the file. Starting SMART lab activities on the display...
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Using the instant Shout It Out! activity on the display Students use Shout It Out! to create and contribute text and images to SMART lab activities using the web browser on their mobile devices, and teachers can easily curate the content. Use Shout It Out! as a brainstorming activity for generating ideas.
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SMART Notebook Tap the icon to view all of the SMART Notebook files available on Player Library the display. Tap a file to open it. If the file is a SMART lab activity, you can play the activity. About SMART Notebook Player settings Access SMART Notebook Player settings by tapping the Player icon...
Currently, Notebook Player is available only for iOS devices. Installing SMART Notebook Player on your mobile device You can download and install the app by visiting the Apple App Store. SMART Notebook Player is currently available only for iOS devices with iOS 10 or later operating system software. smarttech.com/kb/171166...
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Connecting SMART Notebook Player to the display NOTE To connect Notebook Player to the display, you must first share a SMART Notebook file with the display. See To open SMART Notebook files using Share To Board on page 27. To connect Notebook Player to the display 1.
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CHAPTER 3 USING APPS ON THE DISPLAY 1. On your iPad, open Player. 2. Connect to the display. See Connecting SMART Notebook Player to the display on the previous page for more information. Tap a SMART Notebook file to open it. 3. Tap a SMART Notebook file to show it on the display.
Workspaces allows you to access SMART amp® collaborative learning software on the display. SMART amp is an easy-to-use cloud-based application that enables teachers and students to collaborate in real time. SMART amp integrates with Google Drive and G Suite for Education, which simplifies deployment and account management for your school. NOTE Displays with older models of the iQ appliance don’t include Workspaces.
USING APPS ON THE DISPLAY Opening Workspaces To open Workspaces 1. Open the launcher. 2. Tap the Workspaces icon. A browser window opens and the SMART amp web page appears. Using Workspaces For more information on Workspaces, see the Using SMART amp. Using Browser You can use a web browser on the display.
Showing content on the display To show content on the display 1. Make sure the input source is OPS/HDMI (see Using SMART Learning Suite on connected computers on page 12). 2. If an iQ appliance (AM30) is installed, connect a computer to the iQ appliance’s HDMI in and USB receptacles.
Downloading SMART software SMART Learning Suite includes SMART Ink. When you download and install SMART Learning Suite on the connected computer, SMART Ink enables you to write and draw in digital ink over applications, files, folders websites and any other open window on your computer.
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CHAPTER 3 USING APPS ON THE DISPLAY Sharing content from the Chrome™ browser to the display You can use the Chrome browser and Google Cast™ (a browser extension for Chrome) to share the desktop or a specific browser tab from your computer. NOTES Use Chrome version 52 or later.
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CHAPTER 3 USING APPS ON THE DISPLAY To share content from your desktop to the display 1. On the display, open the launcher. The launcher appears. 2. Tap Screen Share 3. On your computer, open the Chrome browser. 4. In the top right corner of your browser, click the Cast icon 5.
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CHAPTER 3 USING APPS ON THE DISPLAY Using Miracast to share content from Windows 8.1 operating system To share content from the Windows 8.1 operating system 1. On the display, open the launcher. The launcher appears. 2. Tap Screen Share NOTE Remember the display’s name.
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CHAPTER 3 USING APPS ON THE DISPLAY Using Miracast to share content from the Windows 10 operating system To share content from a computer using Windows 10 system software 1. On the display, open the launcher. The launcher appears. 2. Tap Screen Share NOTE Remember the display’s name.
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CHAPTER 3 USING APPS ON THE DISPLAY 4. Select the display’s name. The AirPlay icon turns blue when your Mac computer is sharing content with AirPlay. To extend your Mac computer desktop to the display 1. On the display, open the launcher. The launcher appears.
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CHAPTER 3 USING APPS ON THE DISPLAY Supported Apple devices and operating systems The following Apple operating systems support Screen Share. iOS 9 or later OS X 10.11 (El Capitan) or later The following Apple devices support Screen Share. iPhone 4S or later iPad 2 or later iPod touch (5th generation) or later Sharing content from your Android™...
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CHAPTER 3 USING APPS ON THE DISPLAY 7. Select the display’s name. NOTE If you don’t see the display you want, tap MORE SETTINGS to show more displays. To share your Android device’s screen on the display from the notification shade 1.
CHAPTER 3 USING APPS ON THE DISPLAY 3. When the message “Want to disconnect?” appears, tap Yes. To stop sharing content to the display when using Miracast This an optional way to stop sharing content when using Miracast. 1. Tap or click Project, and then tap or click Disconnect. The overlay appears.
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NOTES Pressing the Clean Up button doesn’t perform a factory reset on the display. For information about changing the Clean Up button settings, see the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). To clean up the display 1.
Resolving issues with Chrome browser and Chromebook Resolving issues with Windows computers This chapter explains how to troubleshoot the display’s software. NOTE For hardware troubleshooting information, see the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). Resolving general issues Issue...
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Browser and Screen Share apps. annotations. When the annotation is open in the The SMART kapp app is unable to connect to the display when an annotation is Whiteboard app, you’re unable to open in the Whiteboard app. connect the SMART kapp app to your display.
Use your Google or Microsoft account to sign in. Player. There are no SMART Notebook You need to share a SMART Notebook file with the display. files in the mobile app. See Using SMART Notebook Player on page 25 for more information. The mobile device or Notebook The display or the mobile device is unable to connect to the Internet.
Workspaces is unable to display Make sure the display is connected to a network. any content. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). If Workspaces can’t visit secure (https) websites, make sure the display’s date and time are correct.
See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). If touch interactivity is slow, close some open applications on the computer. Make sure the latest version of SMART Product Drivers is installed on your computer. See smarttech.com/downloads.
Download the Google Home app from Google Play to use Screen Share. If your display is using a wired network connection, try connecting it to a wireless network. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167) and your computer’s documentation.
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Sharing videos or playing video games with frequent screen updates requires more network bandwidth. Try reducing the video quality to improve performance. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). Your mobile device may not be optimized for sharing its screen and is limited to lower quality performance.
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If your display is using a wired network connection, try connecting it to a wireless network. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167) and your computer’s documentation. On your mobile device, turn Airplane mode on and then off on your mobile device.
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Sharing videos or playing video games with frequent screen updates requires more network bandwidth. Try reducing the video quality to improve performance. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). Make sure your computer or device has the latest operating system software.
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If your display is using a wired network connection, try connecting it to a wireless network. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167) and your computer’s documentation. On your computer, turn Wi-Fi off and then back on, or disconnect and then reconnect the Ethernet cable.
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If your display is using a wired network connection, try connecting it to a wireless network. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167) and your computer’s documentation. On your computer, turn Wi-Fi off and then back on, or disconnect and then reconnect the Ethernet cable.
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Sharing videos or playing video games with frequent screen updates requires more network bandwidth. Try reducing the video quality to improve performance. See the SMART Board 6000 series interactive displays installation and maintenance guide (smarttech.com/kb/171167). Make sure the antenna is attached to the iQ appliance.
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CHAPTER 4 TROUBLESHOOTING Issue Solutions When using Miracast, the text on NOTE your is fuzzy or images stutter. Projecting video or games to the display might not work well. Decrease the screen resolution on your Windows 8.1 computer. a. On your computer, swipe in from the right edge of the screen, and then tap Search.
Installing the app and starting it for the first time You can download and install the SMART kapp app by visiting the Apple App Store or Google Play, or you can install the app on your mobile device by scanning your display’s QR code.
Installing the app To install the app 1. Visit the Apple App Store or Google Play on your mobile device and search for SMART kapp. Start the QR code scanning app on your mobile device, and then hold your mobile device’s rear-facing camera over the device’s QR code to scan it.
On an Android mobile device, tap Menu , select Settings, and then select Tutorial. Connecting and disconnecting the app The SMART kapp app enables you to connect your mobile device to a display and then do the following: View notes you write on the display on your mobile device...
When you connect an Android mobile device to the display, an icon appears in the device’s notification area. This icon indicates when the mobile device is connected to the display: Connected Disconnected When you disconnect, the SMART kapp app takes a final snapshot of the display if the content has changed since the last snapshot. smarttech.com/kb/171166...
Continuing a previous session You can easily pick up from where you left off in a previous SMART kapp session. You can continue one of your previous sessions from the last snapshot taken in a session. It doesn’t matter if your previous session was on a SMART kapp board or a SMART Board interactive display.
APPENDIX A USING THE SMART KAPP APP To continue a previous session on an Android mobile device 1. If you’re currently in a session, disconnect (see Disconnecting on page 64). 2. Tap Sessions The Sessions screen appears. 3. For the session you want to continue, tap Menu and select Continue.
APPENDIX A USING THE SMART KAPP APP 3. Tap the buttons on the bottom of the screen, and then use your fingers to write, erase, pan or zoom. Write in black ink Write in red ink Erase Pan and zoom using gestures (see Viewing notes below) 4.
Radar View disappears after five seconds. Returning to the host’s current view When you’re following the presentation in your web browser or in the SMART kapp app, you can view a section of the writing surface other than the one the host is presenting.
APPENDIX A USING THE SMART KAPP APP Saving snapshots to the app To save a snapshot 1. Start or connect to a session (see Connecting and disconnecting the app on page 63). 2. Tap Capture on the display. Tap Capture in the app.
APPENDIX A USING THE SMART KAPP APP To view snapshots in previous sessions 1. If you’re currently in a session, disconnect (see Disconnecting on page 64). 2. On an Apple mobile device, tap Sessions On an Android mobile device, tap Sessions The Sessions screen appears.
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APPENDIX A USING THE SMART KAPP APP 3. On an Apple mobile device, tap Export On an Android mobile device, tap Menu , and then select Share as Image or Share as PDF. 4. Select the app you want to use to export the snapshots.
APPENDIX A USING THE SMART KAPP APP Deleting snapshots You can delete snapshots individually or delete an entire session and all of its saved snapshots. To delete a snapshot from a previous session 1. If you’re currently in a session, disconnect (see Disconnecting on page 64).
APPENDIX A USING THE SMART KAPP APP Sharing sessions During a session, you can use the SMART kapp app to invite up to 250 people to view your notes on their mobile or desktop devices. NOTE You can share notes only as long as the SMART kapp app is running on your mobile device and the device is connected to a display.
4. Optionally, select Send Link, and then select a method to send the static link to others. Securing shared sessions In the SMART kapp app, you can add password security to protect your sessions before you send a link to share them. Others will have to use the password you set to join your shared session.
3. Tap Stop Sharing to end sharing the session. Connecting to another session If another person shares a session with you, you can connect to that session using the SMART kapp app on your mobile device. Once connected, you can do everything in the other person’s session...
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1. From your mobile device, open the email invitation the session’s host sent. 2. Tap the link in the email. If you have the SMART kapp app installed, the app opens and displays the notes the other person is sharing. NOTE If the SMART kapp app isn’t installed on your mobile device, follow the on-screen...
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APPENDIX A USING THE SMART KAPP APP 4. Hold your mobile device’s rear-facing camera still over the display’s QR code so that the QR code appears in the center of the app screen. The app connects your mobile device to the display. The other person’s shared notes appear on the display.
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