Table of Contents
Advertisement
SMART Board® 6000 and
6000 Pro series
interactive displays
USER'S GUIDE
SBID-6065
|
SBID-6265
|
SBID-6365
SPNL-6055
|
SPNL-6065
|
SPNL-6065-V2
|
SPNL-6075
|
SPNL-6265-V2
|
SPNL-6275
|
SPNL-6365
|
SPNL-6375
SPNL-6065P
|
SPNL-6075P
|
SPNL-6265P
|
SPNL-6275P
|
SPNL-6365P
|
SPNL-6375P
Was this document helpful?
smarttech.com/docfeedback/171166
Advertisement
Table of Contents
Troubleshooting
Related Manuals for SMART SBID-6065
Summary of Contents for SMART SBID-6065
- Page 1 SMART Board® 6000 and 6000 Pro series interactive displays USER’S GUIDE SBID-6065 SBID-6265 SBID-6365 SPNL-6055 SPNL-6065 SPNL-6065-V2 SPNL-6075 SPNL-6265-V2 SPNL-6275 SPNL-6365 SPNL-6375 SPNL-6065P SPNL-6075P SPNL-6265P SPNL-6275P SPNL-6365P SPNL-6375P Was this document helpful? smarttech.com/docfeedback/171166...
- Page 2 © 2017–2018 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
-
Page 3: Important Information
Opening the casing also voids the warranty. Do not stand (or allow children to stand) on a chair to touch the surface of the display. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture. -
Page 4: Federal Communication Commission Interference Statement
IMPORTANT INFORMATION Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 5: Eu Declaration Of Conformity
équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type OPS, AM40 is in compliance with Directive 2014/53/EU. -
Page 6: Microsoft Statement Regarding Windows 10 Operating System
IMPORTANT INFORMATION Microsoft® statement regarding Windows® 10 operating system Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. smarttech.com/kb/171166... -
Page 7: Table Of Contents
Resolving issues with touch and digital ink Resolving issues with the iQ experience Resolving issues with the Intel Compute Card Resolving issues with software Referring to the SMART knowledge base for additional troubleshooting information Contacting your reseller for additional support smarttech.com/kb/171166... -
Page 9: Chapter 1: Welcome
This chapter introduces the SMART Board® 6000 or 6000 Pro series interactive display. About this guide This guide explains how to use a SMART Board 6000 or 6000 Pro series interactive display. This guide is intended for individuals who use displays in their organizations. Other documentation and resources are available for those who install and maintain displays (see More information on page 12). -
Page 10: Identifying Your Specific Model
CHAPTER 1 WELCOME Identifying your specific model SMART offers several different models of the SMART Board 6000 and 6000 Pro series interactive display and iQ appliance. Identifying your SMART Board 6000 or 6000 Pro series interactive display model The following models of SMART Board 6000 and 6000 Pro series interactive display are available:... -
Page 11: Features
Features The SMART Board 6000 or 6000 Pro series interactive display is the hub of your classroom or meeting room. PC-free embedded computing provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing and a web browser. There’s no need for wires, cables or manual software and firmware updates. - Page 12 CHAPTER 1 WELCOME The display includes the following features: Feature Description iQ experience The display’s iQ appliance provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing and a web browser. The SBID-6365, SPNL-6365, SPNL-6375, SPNL-6365P and SPNL-6375P models have an Intel Compute Card in the appliance to provide a fully functional Windows 10 solution at your fingertips, without the need for an external PC or cabling.
-
Page 13: Components
CHAPTER 1 WELCOME Components The display consists of the following components: Name More information Pictured Screen Page 7 Pen with eraser (×2) Page 8 Front control panel Page 8 Presence detection sensor Page 10 Connector panel Page 26 iQ appliance (and Intel Compute Card) Page 6 USB receptacle [N/A] Not pictured... -
Page 14: Iq Appliance
Use the Identifying your iQ appliance model wizard on the SMART support site to identify your model of iQ appliance. iQ appliance (and Intel Compute Card) The iQ appliance is installed in the accessory slot on the back of the following models:... -
Page 15: Screen
WELCOME Screen The screen sizes vary by model: Model Diagonal Width Height SBID-6000 models SBID-6065 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) SBID-6265 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) SBID-6365 64 1/2"... -
Page 16: Pens With Erasers
When you return the pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling and being damaged. IMPORTANT Use only pens designed for SMART Board 6000 and 6000 Pro series interactive displays (see smarttech.com/kb/171230). Front control panel The front control panel contains the Standby, Input Select, Mute, volume control and on-screen display menu buttons. - Page 17 CHAPTER 1 WELCOME Name Procedure Standby Press to exit Standby mode. Press twice to enter Standby mode. Press and hold to reset the display. Select If the on-screen display menu isn’t open, press to switch inputs. If the on-screen display menu is open, press to open the currently selected menu.
-
Page 18: Presence Detection Sensor
Switch to the computer’s input. See Viewing a connected computer’s input on page 26. Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running. -
Page 19: Accessories
For more information about the SMART wall mount, see the SMART wall mount installation instructions (smarttech.com/kb/170599). If the wall can’t support the display’s weight, you can use the SMART wall stand model WS-SBID-500 along with the SMART wall mount to transfer some of the weight from the wall to the floor. -
Page 20: More Information
(smarttech.com/kb/171137). USB extenders As noted in the SMART Board 6000 and 6000 Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171167), the USB connection between the display and computer should be no longer than 16' (5 m). If you need to connect a computer that is more than... - Page 21 SPNL-6375P smarttech.com/kb/171313 AM30 smarttech.com/kb/171097 AM40 smarttech.com/kb/171182 AM50 smarttech.com/kb/171263 Comparison smarttech.com/kb/171161 Installation instructions SBID-6065, SBID-6265 and SBID-6365 smarttech.com/kb/171193 SPNL-6055 and SPNL-6065 smarttech.com/kb/170641 SPNL-6065-V2, SPNL-6265-V2, SPNL-6365, SPNL-6065P, smarttech.com/kb/171107 SPNL-6265P and SPNL-6365P SPNL-6075, SPNL-6275, SPNL-6365, SPNL-6075P, SPNL-6275P smarttech.com/kb/170996 and SPNL-6375P AM30 smarttech.com/kb/171090 AM40 smarttech.com/kb/171199...
- Page 22 These documents are available in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view the SMART Board 6000 and 6000 Pro series interactive display pages in the Support section.
-
Page 23: Chapter 2: Using The Display
Connecting and using the Intel Compute Card Connecting and using computers Installing SMART software on computers you want to connect to the display Setting the resolutions and refresh rates of computers you want to connect to the display Connecting computers to the display Viewing a connected computer’s input... -
Page 24: Using The Front Control Panel
CHAPTER 2 USING THE DISPLAY first enter the room. NOTE The display’s presence detection sensor can detect people up to 16' (5 m) away. If the Wake to Touch option is enabled, the display turns on when you touch the screen. Otherwise, you can turn the display on by pressing the Standby button on the front control panel. - Page 25 CHAPTER 2 USING THE DISPLAY Name Procedure Standby Press to exit Standby mode. Press twice to enter Standby mode. Press and hold to reset the display. Select If the on-screen display menu isn’t open, press to switch inputs. If the on-screen display menu is open, press to open the currently selected menu.
-
Page 26: Adjusting Audio
Switch to the computer’s input. See Viewing a connected computer’s input on page 26. Slowly flashing SMART Board service not Ensure that SMART Product Drivers is white running on the connected installed and that the SMART Board computer service is running. -
Page 27: Using Touch
CHAPTER 2 USING THE DISPLAY Using touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out. -
Page 28: Using The Pens
Make sure your hands, arms and any loose clothing don’t touch the display surface as you write, draw and erase. If you’re viewing a connected computer’s input, SMART Ink enables you to write or draw in digital ink over applications, files, folders, websites and any other open window. -
Page 29: Using The Iq Experience
Whiteboard. To change a pen’s properties while using a connected computer, see Using SMART Ink. Using the iQ experience Using the Home screen The Home screen in the iQ experience shows recent files and favorite apps and files. You can also start sharing with the display by tapping in the upper right corner. -
Page 30: Using The Apps Library
From the Home screen, tap Apps Library Using the Files Library The Files Library contains Whiteboard sessions, SMART Notebook files that have been shared with the display, PDFs, and acetates. If a USB drive is connected to the display, the files on the USB drive are also available in the Files Library. -
Page 31: Using Browser
CHAPTER 2 USING THE DISPLAY You can also install the Notebook Player app on your iOS device to view and control SMART Notebook files from the device. To learn more about SMART Notebook Player, see Using SMART Notebook Player. Using Browser You can use Browser to view web sites on the display. -
Page 32: Connecting And Using The Intel Compute Card
Compute Card. Insert the Intel Compute Card in the slot on the iQ appliance and then view the Intel Compute Card’s Windows 10 operating system on the display. You can install the SMART software that is included with the display on the Intel Compute Card. For more information on installing software, see Installing SMART software on computers you want to connect to the display below. -
Page 33: Setting The Resolutions And Refresh Rates Of Computers You Want To Connect To The Display
CHAPTER 2 USING THE DISPLAY Software Description SMART Product Drivers Enables the Intel Compute Card or connected computers to detect input from the display SMART Ink® Enables you to write and draw in digital ink over applications, files, folders, websites and any other open window... -
Page 34: Connecting Computers To The Display
If possible, set any connected computers to these resolutions and refresh rates. See the connected computers’ operating system documentation for instructions. Connecting computers to the display You can connect computers with SMART Learning Suite to the display (as shown below) and then view the computers’ input on the display. NOTES To interact with content, connect a USB cable to the appropriate USB Type-B receptacle on the connector panel (as shown in the above diagram). -
Page 35: Using Smart Software On Connected Computers
HDMI1, HDMI2 or DisplayPort is selected. Using SMART software on connected computers After you’ve connected a computer to the display, you can use the SMART software to present content and enable collaboration. For information on SMART Learning Suite (including SMART Notebook software), see SMART Notebook... -
Page 37: Chapter 3: Troubleshooting
Resolving issues with the iQ experience Resolving issues with the Intel Compute Card Resolving issues with software Referring to the SMART knowledge base for additional troubleshooting information Contacting your reseller for additional support Finding the display serial number Finding the iQ appliance serial number... -
Page 38: Resolving Issues With Power
The display’s power light is solid amber when the display is in Power Save mode. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with power, or the previous information on page 35. solutions don’t resolve the issue. -
Page 39: Resolving Issues With The Front Control Panel
Make sure users touch the screen for at least one second. users touch the screen. Be aware that SMART Board 6055 and 6065 (models SPNL-6055 and SPNL-6065) interactive displays with scaler firmware 1.1.0.6 or earlier don’t wake when you touch the screen. -
Page 40: Resolving Issues With Image Quality
Open the on-screen display menu. If it appears correctly, the issue is with the screen. video input. Take a photograph of the screen and send it to SMART support. If SMART support determines that the issue is with the screen and the display is under warranty, you may be eligible for a replacement. -
Page 41: Resolving Issues With Audio
Image persistence or burn in on LCD displays. display. You’re experiencing other issues See Referring to the SMART knowledge base for additional troubleshooting with image quality, or the previous information on page 35. solutions don’t resolve the issue. Resolving issues with audio... -
Page 42: Resolving Issues With Touch And Digital Ink
Digital ink disappears as you Use SMART Diagnostics to confirm if one or more of the display’s cameras has write. failed. -
Page 43: Resolving Issues With The Iq Experience
For information on resolving issues with the Intel Compute Card, including the drivers, see Troubleshooting Windows 10 on Intel Compute Card. Resolving issues with software For information on resolving issues with SMART Learning Suite (including SMART Notebook software), see Troubleshooting SMART Notebook For information on resolving issues with SMART Meeting Pro software, see Troubleshooting SMART Meeting Pro... -
Page 44: Contacting Your Reseller For Additional Support
If an issue you’re experiencing with the display persists or isn’t covered in this guide or the knowledge base, contact your authorized SMART reseller (smarttech.com/where). Your reseller might ask you for the serial number for the display or the iQ appliance. - Page 46 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171166...
Need help?
Do you have a question about the SBID-6065 and is the answer not in the manual?
Questions and answers