Troubleshooting - RCA Scenium PHD50300 User Manual

REFERENCE

Troubleshooting

Before requesting service, check the adjustments, operations, etc.
Symptom
Picture is disturbed.
Sound is noisy.
Remote control unit operates erroneously.
The remote control does not work.
Monitor's power does not turn on when the
remote control's power button is pressed.
Monitor does not operate when the remote
control's buttons are pressed.
No sound or picture is produced.
Picture appears but no sound is produced.
Tint is poor or colors are weak.
Nothing appears on screen.
Part of picture is cut off or picture is
not centered.
Image is too large or too small.
Picture is unstable.
Chapter 7
Possible Problem
• Is a connected component set directly in front
or at the side of the monitor?
• Remote control batteries may be dead.
• Remote may be in wrong mode.
• Is the monitor's power cord plugged into a
power outlet?
• Are all the monitor's indicators off?
• Is the remote control pointed at the monitor,
or is there an obstacle between the remote
control and the monitor?
• Is direct sunlight or strong artificial light
shining on the monitor's remote control
sensor?
• Remote control batteries may be dead.
• Is the monitor's power cord plugged into a
power outlet?
• Is the source video connected and on?
• Is the volume set at the minimum?
• Is the mute mode set?
• Are the speakers properly connected?
• Are the tint and colors properly adjusted?
• Is the computer's power turned on?
• Is a video source connected?
• Is the power manager function in the
STANDBY or OFF mode?
• Is the picture position adjusted correctly?
• Is the screen size adjusted correctly?
• Is the computer set at the correct resolution?
• Is the HD receiver set to the correct mode?
Other Information
Solutions
• Leave some space between the display and
connected components.
• Replace both batteries with new ones.
• Press component button for desired component.
• Plug the monitor's power cord into a power
outlet.
• Press the power button on the monitor to turn
on the power.
• Point the remote control at the monitor's
remote control sensor when pressing buttons,
or remove the obstacle.
• Eliminate the light by closing curtains, pointing
the light in a different direction, etc.
• Replace both batteries with new ones.
• Plug the monitor's power cord into a power
outlet.
• Make sure source video (VCR, DVD, DTC) is
connected and turned on.
• Increase the volume.
• Press the remote control's mute button.
• Connect the speakers properly.
• Adjust the tint and color (under PICTURE).
• Return to factory reset.
• Turn on the computer's power.
• Connect video source to the monitor.
• Operate the computer (move the mouse, etc.).
• Adjust the picture from the SCREEN menu.
• Press the WIDE/AUTO WIDE button on the
remote control and adjust properly.
• Set to the proper resolution.
• Set HD receiver to the correct mode (page 29).
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