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Otbor
|nfor ation
Troubleshooting
Most problems
you encounter
wifll your TV can be corrected
by consulting
lhe following troubleshooling
list.
Note for US customers: If you prefer, we can provide you with the name of an Authorized
Service Representative
who
will visit your home for a fee to install your electronic
entertainment
system and to instruct you in its operation.
For
details about this service, call 1-888-206-3359.
For additional
assistance while using your RCA product,
please visit www.rca.com/customersupport.
TV Problems
TV won't
turn
on
Press the 'IV button.
Make sure the 'IV is plugged
in.
Check the wall receptacle
(or extension
cord) to make sure it is "live" by plugging
in something
else.
Something
might be wrong with your remote control. Press the POWER button on the front of the TV. if the 'IV turns on, check the
remote control solutions on the next page.
The fiont panel controls may be locked (disabled).
Use the remote control to unlock the fiont panel controls by selecting
the Front
Panel Block in the Parental Qmtrol
menu and press OK to uncheck
the box.
The 'IV might be perfk)rming a periodic
diagnostic
check. Wait for a few minutes
for the TV to turn on.
Buttons
don't work
if you're* using the remote control, press the 'IV button first to make sure the remote is in 'IV mode.
The fiont panel controls may be locked (disabled).
Use the remote control to unlock the fiont pand
controls by selecting
the Fro_lt
Panel Block in the Parental Qmtrol
menu and press OK to uncheck
the box.
Unplug the 'IV for ten minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
Sleq_ timer may have been activated. Go to page 36 for instructions.
Electronic protection
circuit may have been activated because of a power surge.
Wait 30 seconds and then turn on again,
if this
happens
frequently,
the w)ltage in your house may be abnormally
high or low.
Unplug. Wait ten minutes. Plug in again.
TV turns on unexpectedly
Wake up timer might have been activau'd.
Go to page 36 for instructions.
Auto on might have been activated. Go to page 38 for instructions.
You might have pressed CH+, CH- or INPUT on the remote accidentally.
Blank screen
Make, sure the, compon_,nt
conn_,cted to the TV is turned on.
Try another channd.
if you're trying to watch something
that's playing on a component
connected
to the TV (like a DVD or a VCR tape)
press the TV
button
on the remote,
then press INPUT until you get to the correct video input channel.
No sound, picture okay
Mayl)_, the sound is muted.
Try pressing the, volume* up button to restore sound.
if using S-Video or Y, PB, PR, remember
to also connect the component's
left and right audio output jacks to the TV's L and R Audio
input jacks.
if you're using the TV*s internal speakers,
make sure the INT/EXT switch on the back of the TV is put on 'IN'I".
The sound settings may not be set correctly. Go to page 33 for more information.
Can't select certain
channel
Make
sure
the" remote
control
is in TV mode,.
Press
the, 'IV
button
and
_,nt_,r
the
channel
numb_,r
using
the
nmnber
buttons.
Channel may l)e blocked
or not approved
in the Pare_ltal (](mtrols menu.
if using a VCR check to make sure the TV/VCR button
on the VCR is in the correct mode (press the TV/VCR button on your VCR).
Continue_" on nextpa,_...
Chapter
5
Graphics contained
within lhis publication
are fi)r representation
only.
39
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