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Otbor
|nfor ation
Troubleshooting
Most problems
you encounter
wilh your TV can be corrected
by consulting
lhe following troubleshooling
list.
Note for US customers: If you prefer, we can provide you with the name of an Authorized
Service Representative
who
will visit your home for a fee to install your electronic
entertainment
system and to instruct you in its operation.
For
details about this service, call 1-888-206-3359.
For additional
assistance while using your RCA product,
please visit www.rca.com/customersupport.
TV Problem5
TV won't
turn
on
Press the TV button.
Make sure the TV is plugged
in.
Check the wall receptacle
(or extension
cord) to make sure it is "live" by plugging
in something
else.
Something
might be wrong with your remote control. Press the POWER button on the front of the TV. if the TV turns on, check the
remote control solutions
on the next page.
'[lm front panel controls may be locked (disabled).
Use the remote control to unlock the front panel controls by selecting
the Front
Panel Block in the Parental
Qmtrol menu and press OK to uncheck
the box.
The TV might be performing
a periodic
diagnostic
check. Wait for a few minutes
for the TV to turn on.
Buttons
don't work
if you're using the remote control, press the '['V button first to make, sure, the remote is in '['V lqaodc,.
The front panel controls may be locked (disabled).
Use the remote control to unlock the front panel controls by selecting
the Front
Parlel Block in the Parental
C_ntrol menu and press OK to uncheck
the box.
Unp]ug the 'l_! f_)r ten minuWs and then plug it back in. Turn the TV on and t1 T again.
IV turns off unexpectedly
Sleep timer may have been activated. Go to page 36 for instructions.
Electronic protection
circuit may have been activated because of a power surge. Wait 30 seconds
and then turn on again,
if this
happens
frequently,
the voltage
in your house may be abnormally
high or low.
Unplug. Wait ten minutes. Plug in again.
TV turns on unexpectedly
Wake up timer might have been activated.
Go to page 36 for instructions.
Auto on might have been activated. Go to page 38 for instructions.
You might have pressed CH+, CH- or INPUT on the remote accidentally.
Blank screen
Make sure the component
connected
to the TV is turned on.
'['IT another channel.
if you're twing to watch something
that's playing on a component
connected
to the TV (like a DVD or a VCR tape), press the TV
button
on the remote,
then press INPUT until you get to the correct video input channel.
No sound, picture okay
Maybe
the sound
is muted.
T1T pressing
the volume
up button
to restore
sound.
if using S_Video
or Y, PB, PR, remember
to also connect
the component's
left and right audio
output
jacks
to the TV's L and R Audio
input
jacks.
if you're
using
the TV's internal
speakers,
make
sure the
INT/EXT
switch
on the back
of the TV is put on 'INT'.
The sound
settings
may not be set correctly.
Go to page
33 for more
information.
Can't select certain
channel
Make sure the remote control is in TV mode. Press the '['V button and enWr the channel number
using the number
buttons.
Channel may be blocked
or not approved
in the Parental
Controls menu.
if using a VCR check to make sure the TV/VCR button
on the VCR is in the correct mode (press the TV/VCR button on your VCR).
QJntinues
on nextp_ge...
Chapter 5
Graphics contained
within this publication
ara fiar rapre.;entation
only.
39
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