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Additional Information
Troubleshooting
What may at first seem to be a malfunction, may be
remedied with a quick check.
Please check to see if a warning is displayed on the
screen. If displayed, refer to the table below and check
the mode. If there is no display check to see if the
problem is listed on page 41. The problem may also be
caused by something other than this unit so please also
check the other components being used such as a video
deck. If the problem can still not be solved please consult
the dealer where this unit was purchased.
Note for U.S. customers:
If you prefer, we can provide you with the name of an Authorized
Service Representative who will visit your home for a fee to
install your electronic entertainment system and to instruct you
in its operation. For details about this service, call
1-888-206-3359.
For additional assistance while using your RCA Scenium product,
please visit www.rcascenium.com/customersupport.
40
About the self diagnosis mode
Messages appear on the bottom of this unit's screen to
indicate operation or connection faults. After message
confirmation, check the condition of the unit.
ERROR MESSAGE
CAUTION
OUT OF RANGE or
CAUTION
UNSUPPORTED SIGNAL
WARNING THERMAL ALERT
WARNING FAN FAILURE
ERROR INVALID KEY ENTRY
SHUT DOWN
REMEDY
• The current input signal is
not supported by the unit.
Consult the table of
supported computer input
signals on page 45 and set
the computer's output signal
appropriately.
• Turn off main power (page
7).
• Is ambient temperature too
high?
• Remove any objects
blocking the cooling vents on
the plasma monitor.
• Cooling fan has
malfunctioned. Immediately
turn off power, remove
power plug from its outlet,
and consult an RCA service
center or your dealer.
• An invalid operation has
been attempted.
(For example, when a video
signal is input, OK/ZOOM
button is pressed.)
Check input signals,
connections and other
settings.
• Turn off main power, wait for
1-2 minutes, then try turning
power on again. If problem
persists, remove power plug
from its outlet and consult
an RCA service center or
your dealer.
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