Raritan UST-IP User Manual
  1. Manuals
  2. Brands
  3. Raritan Manuals
  4. Switch
  5. UST-IP
  6. User manual

Raritan UST-IP User Manual

Raritan user manual kvm switch ust-ip
Hide thumbs Also See for UST-IP:
Table of Contents

Advertisement

Quick Links

Download this manual
U
L
1F61
C
U S
I.T.E.
L I S T E D
Copyright ©2005 Raritan Computer, Inc.
USTIP-0C-E
June 2005
255-31-0006
User Manual
Raritan Computer Inc.
400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. 1-732-764-8886
Fax. 1-732-764-8887
E-mail: sales@raritan.com
http://www.raritan.com/
Raritan Computer Japan, Inc.
4th Flr. Shinkawa NS Building
1-26-2 Shin-kawa, Chuo-ku
Tokyo 104-0033
Japan
Tel. 81-03-3523-5991
Fax. 81-03-3523-5992
E-mail: sales@raritan.co.jp
http://www.raritan.co.jp
Raritan Computer France
120 Rue Jean Jaures
93200 Levallois-Perret
France
Tel. 33-14-756-2039
Fax. 33-14-756-2061
E-mail: sales.france@raritan.com
http://www.raritan.fr
Raritan Computer U.K. Ltd.
36 Great St. Helen's
London
EC3A 6AP
United Kingdom
Tel. 44 20 7614 7700
Fax. 44 20 7614 7701
E-mail: sales.uk@raritan.com
http://www.raritan.com
Raritan Computer Europe, B.V.
Eglantierbaan 16
2908 LV Capelle aan den IJssel
The Netherlands
Tel. 31-10-284-4040
Fax. 31-10-284-4049
E-mail: sales.europe@raritan.com
http://www.raritan.com/
Raritan Computer Taiwan, Inc.
5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien
Taiwan, ROC
Tel. 886-2-8919-1333
Fax. 886-2-8919-1338
E-mail: sales.asia@raritan.com
http://www.raritan.com.tw
Raritan Computer Deutschland GmbH
Lichstraße 2
D-45127 Essen
Germany
Tel. 49-201-747-9820
Fax. 49-201-747-9850
E-mail: sales.germany@raritan.com
http://www.raritan.de
Shanghai Representative Office of
Raritan Computer, Inc.
RM 17E Cross Region Plaza
899 Lingling Road
Shanghai China 2000030
Tel. 86-21-5425-2499
Fax. 86-21-5425-3992
E-mail: sales.china@raritan.com
http://www.raritan.com.cn/

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the UST-IP and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Raritan UST-IP

Summary of Contents for Raritan UST-IP

  • Page 1 1F61 I.T.E. L I S T E D Copyright ©2005 Raritan Computer, Inc. USTIP-0C-E June 2005 255-31-0006 User Manual Raritan Computer Inc. 400 Cottontail Lane Somerset, NJ 08873 Tel. 1-732-764-8886 Fax. 1-732-764-8887 E-mail: sales@raritan.com http://www.raritan.com/ Raritan Computer Japan, Inc. 4th Flr. Shinkawa NS Building...

  • Page 3: Trademark Information

    Product names mentioned in this document are trademarks or registered trademarks of their respective companies. UST-IP, Paragon, MasterConsole MX logos are trademarks or registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of International Business Machines Corporation. Sun is a registered trademark of Sun Microsystems.

  • Page 4: Default Ip Address

    Login The default UST-IP login user name is admin, and the default password is raritan. This user has administrative privileges. Passwords are case sensitive and must be entered in the exact case combination in which they were created. The default password raritan must be entered entirely in lowercase letters.

  • Page 5: Table Of Contents

    Physical Connections ...5 USTIP Local Admin Console Port ...5 Network Port ...5 External Modem ...5 Initial Configuration ...6 Connect to UST-IP Remotely...8 Launch Raritan Remote Client (RRC) ...8 Establish a Connection...9 Note to CommandCenter Users...9 Chapter 3: Raritan Remote Client ... 11 Invoking Raritan Remote Client (RRC) via Web Browser...11...
  • Page 6 Time and Date...37 Access Control List ...38 Remote Syslog...39 View UST-IP Status ...40 Restart or Shutdown the UST-IP ...40 Diagnostics...41 Appendix A: Specifications ... 43 Remote Connection ...43 Raritan Remote Client (RRC) Software ...43 KVM Input ...43 Cable Specifications...43 KVM Switch Specifications ...43 Output Specifications ...43...

  • Page 7: Chapter 1: Introduction

    Provide convenient and secure lights-out server management Access via Internet, LAN/WAN, or dial-up Modem UST-IP provides a broad array of remote access methods to control any server connected to a Raritan KVM Switch. Since servers can also be accessed out-of-band with UST-IP, remote access to mission-critical target servers is always available - even if the network is down.

  • Page 8: Terminology

    DHCP or fixed IP addressing Terminology This manual makes use of the following terms to indicate components of a typical UST-IP configuration. While reading the manual, please refer to the diagram below for clarification when necessary. Servers to be accessed remotely via UST-IP and its connected KVM Target Server(s) configuration.

  • Page 9: Chapter 2: Installation

    Chapter 2: Installation Configuring Target Servers Before installing UST-IP, first configure any target servers that you wish to access via UST-IP, in order to ensure optimum performance, as outlined below. Note that the following configuration requirements apply only to target servers, not to the computers that you will be using to access UST-IP remotely.

  • Page 10: Linux Settings

    As mentioned above, please ensure that each target server running Linux is using a resolution supported by UST-IP at a standard VESA resolution and refresh rate. Each Linux target server should also be set so the blanking times are within +/- 40% of VESA standard values.

  • Page 11: Apple Macintosh Settings

    For target servers running an Apple Macintosh operating system, while using UST-IP to access and control your target server, you must set the UST-IP client (Raritan Remote Client) to “single cursor” mode. Dual cursor mode is not supported, and the two mouse pointers will not appear in sync if you attempt to control a Macintosh server via UST-IP in dual cursor mode.

  • Page 12: Initial Configuration

    Initial Configuration During initial configuration, the UST-IP Setup Wizard helps you quickly set up UST-IP for the first time. The UST-IP Setup Wizard appears only when accessing the Administrative Menus on an unconfigured UST-IP, and guides you through initial configuration parameters. The easiest way to perform this initial configuration is by using the Local Admin Console (see ‘Physical Connection’...
  • Page 13 Click OK. h. Click OK. Proceed to the next section to initiate your first remote connection to UST-IP. After you have become familiar with the remote operation of UST-IP, consult Chapter 4: Administrative Functions to review the complete administrative functions provided by UST-IP.

  • Page 14: Connect To Ust-Ip Remotely

    ActiveX controls. Note: The Windows default security setting of “Medium” is sufficient. In the URL Address field, type the IP address you assigned to UST-IP in Step II-6. Press [ENTER] to load and launch the web access client.

  • Page 15: Establish A Connection

    Upon launching the Raritan Remote Client (RRC), UST-IP will request your user credentials. Log on with the default username and password (admin and raritan). You will connect to your UST-IP unit. Use the RRC Navigator, found on the left-hand side of the RRC window, to select and connect to a port.
  • Page 16 UST-IP U ANUAL...

  • Page 17: Chapter 3: Raritan Remote Client

    UST-IP features Web Browser access, providing a connection from any Windows-based Remote PC running Microsoft Internet Explorer 4.0+, Mozilla 1.1+, and Netscape 7+. Security Settings Accessing UST-IP via web browser requires appropriate settings in the Internet Explorer security settings tab: “Download Signed ActiveX controls” should be set to either “Enable” or “Prompt”...

  • Page 18: Removing Rrc From Browser Cache

    When the Internet Options screen appears, click on the Settings tab, and then click on View Objects. Internet Explorer will display a list of cached program objects. Select any entries named TeleControl Class and delete them. UST-IP U Internet Options. ANUAL...

  • Page 19: Optional: Installing Raritan Remote Client Software

    Optional: Installing Raritan Remote Client Software Note: This step is optional. UST-IP can be accessed from a Remote PC either by installing RRC software, or by launching RRC via web browser (see previous section). Accessing UST-IP via web browser does not require any software installation on the Remote PC.

  • Page 20: Rrc Navigator

    Ports displayed with a green icon indicate that you are connected to that port. Bold type indicates which port is currently displayed (active) in the remote desktop area of the client. UST-IP U ANUAL...

  • Page 21: Navigator Options

    Note: If dynamic DHCP addressing is used for UST-IP, use “Find UST-IP by Name.” Note: The factory default unit name for each UST-IP is UST-IP. To change the default name on a UST-IP unit and institute a unique name, see Chapter 4: Administrative Functions.
  • Page 22 Security Tab If you have configured your UST-IP unit to use a private group key, you must enter it here in order to be authorized to initiate a connection with that UST-IP unit. Click [OK] when you have completed the fields.

  • Page 23: Establishing A New Connection

    If you do not see an entry for your UST-IP in the RRC Navigator, follow the instructions in the Creating New Profiles section in this chapter to create a new connection profile for your UST-IP.

  • Page 24: Rrc Toolbar And Shortcuts

    Raritan Remote Client mouse pointer. Forces refresh of video screen. Forces refresh of video settings (resolution, refresh rate). Not applicable for UST-IP. Used by RRC with other Raritan products. Not applicable for UST-IP. Used by RRC with other Raritan products.

  • Page 25: Rrc Status Bar

    Indicates whether the current remote connection is protected by encryption. Encryption requirements are set during UST-IP configuration (see Chapter 4: Administrative Functions). When an UST-IP device is configured for No encryption or SSL Authentication, NO data encryption, the Security Indicator is represented on the Status Bar as an open lock.

  • Page 26: Remote Kvm Console Control

    ANUAL Remote KVM Console Control After using the RRC Navigator to establish a connection with an UST-IP unit (see the previous section: Establishing a New Connection), the Navigator entry corresponding to the UST-IP unit will expand to show all ports on the UST-IP enabled for remote access.

  • Page 27: Single Mouse Mode / Dual Mouse Mode

    3: R HAPTER ARITAN EMOTE LIENT Single Mouse Mode / Dual Mouse Mode When remotely viewing a Target Server that uses a pointing device, by default you will see two mouse pointers within the Remote Desktop area of the Raritan Remote Client window. The Raritan Remote Client mouse pointer, generated by the operating system on which RRC is running, slightly leads the Target Server's mouse pointer during movement, a necessary result of digital delay.

  • Page 28: Keyboard Macros

    RRC allows users to create custom keyboard macros in order to send given key sequences to the remote server or KVM switch connected to UST-IP. This feature allows customers to send keystrokes to remote servers that may be otherwise unintentionally interpreted by the computer on which RRC is running.
  • Page 29 3: R HAPTER ARITAN EMOTE LIENT The Add Keyboard Macro dialog box opens. Build the Keyboard Macro by editing all the fields in the Add Keyboard Macro window, in the order described below. Click OK when finished. Enter a name into the Keyboard Macro Name field, which will appear on the RRC Menu Bar, after successful creation of the keyboard macro.

  • Page 30: Running A Keyboard Macro

    Alternatively, once a macro has been created, it can be executed while using RRC by pressing the hotkey you (optionally) assigned to the macro. In the “Minimize All Windows” example described above, a user can press the keys Ctrl+Alt+1 simultaneously while using RRC to send the Windows+D key combination to the target server. UST-IP U ANUAL...

  • Page 31: Connection And Video Properties

    Progressive Update option: The extremely innovative UST-IP feature of Progressive Update can enormously increase usability in constrained bandwidth environments. When Progressive Update is enabled, UST-IP first sends an image of the remote desktop at lower color depths, and then provides higher color depth images as bandwidth allows.

  • Page 32: Video Settings

    [Connection Properties] button in the RRC Toolbar. Most of the settings in this dialog box can be refreshed by performing Color Calibration, as described in the next section, or by manually forcing UST-IP to auto-detect the video settings (on the RRC Menu Bar, select Video Auto-sense Video Settings).
  • Page 33 LIENT Analog-to-Digital Settings The following parameters are best left to UST-IP to automatically detect (on the RRC Menu Bar, select Video > Auto-sense Video Settings), but a brief description of each is included here. PLL Settings: If the video image looks extremely blurry or unfocused, the PLL Settings for clock and phase can be adjusted until a better image appears on the active Target Server.

  • Page 34: Color Calibration

    Color Calibration Automatic Color Calibration adjusts the color settings on UST-IP to reduce excess color noise and data during digitization of video images. This data streamlining will increase the operational performance of UST-IP, particular color accuracy. A very simple procedure to execute, Color Calibration should be performed if the color levels (hue, brightness, saturation) of transmitted video images do not seem accurate.

  • Page 35: Remote Device Administration

    EMOTE LIENT Remote Device Administration When logged into an UST-IP unit as a user with administrative privileges, UST-IP allows you to perform many powerful device administration tasks remotely. Configuration Menus An Administrative user can access UST-IP's lowest level configuration menus (explained in detail in Chapter 4), by double-clicking the "Admin"...
  • Page 36 UST-IP U ANUAL...

  • Page 37: Chapter 4: Administrative Functions

    Power ON the UST-IP unit via the power switch on the back of the unit. Note: The default UST-IP login user name is admin, with the password raritan. This user has administrative privileges. Passwords are case sensitive and must be entered in the exact case combination in which they were created.

  • Page 38: Remote Admin Console

    Any administrative user logged on to UST-IP at a Remote PC can perform administrative functions remotely to make changes to the system, as long as UST-IP is set to allow remote administration privileges – see Allow Remote Administration on the Security Configuration screen.

  • Page 39: Network Configuration

    Please note that after you have made changes to the Network Configuration, you must press Ctrl+S to save your changes. Reboot after all changes are saved to apply them to your Network. Name: Designate a unique name for this UST-IP unit, for example, “Miami Data Center.” The default name is UST-IP.

  • Page 40: User Station Options

    SSL authentication, NO data encryption: This mode secures user names and passwords, but not KVM data. 128-bit Secure Socket Layer (SSL) protocol provides a private communications channel between UST-IP and the Remote PC during initial connection authentication. No encryption security in place during remote KVM data transfer.
  • Page 41 After 5, 15, 30, 60, or 120 minutes: Idle remote users will be automatically disconnected from UST-IP after the selected time period has passed with no active input from the Remote Private key: Enter a private key password. This private key acts as a second level of password protection.

  • Page 42: Performance Settings

    Performance Settings The Performance Settings screen is used to set up UST-IP’s video data transfer and bandwidth parameters. Pause video stream for idle users: Pausing the flow of video data during periods of prolonged inactivity will prevent an inactive user from needlessly consuming bandwidth.

  • Page 43: Time And Date

    UNCTIONS Time and Date Current Date and Time on the UST-IP unit are listed on this screen. Once saved, Time and Date changes will not take effect until UST-IP is restarted. New Date / New Time: To manually input changes to current date and time values.

  • Page 44: Access Control List

    ANUAL Access Control List Set UST-IP accessibility in the Access Control List (ACL) to allow or deny specific IP Addresses, or ranges of IP Addresses, from connecting to the UST-IP unit. If entering a range of IP Addresses, type the starting and the ending IP Address values in the Start and End columns;...

  • Page 45: Remote Syslog

    4: A HAPTER DMINISTRATIVE UNCTIONS Remote Syslog Use the Remote Syslog Configuration screen to allow remote users to save the server logs. Use the  and keys to select Yes or No. If you select Yes, type the IP Adress to which you want to save the syslog in the Remote Syslog Server IP field, specify the information to save in Syslog Priority Threshold (for example, Notices, Debugs, Emergency messages, etc.), and select the category of data in the Syslog Category field.

  • Page 46: View Ust-Ip Status

    UST-IP also auto-recovers from fatal errors. If a fatal error occurs, it is recorded and UST-IP automatically reboots. If a non-fatal error occurs, it is recorded and UST-IP waits until all users are logged off the system, and then it reboots to make sure the previous non-fatal error does not escalate to a fatal error.

  • Page 47: Diagnostics

    These functions are meant to enable Raritan Technical Support to assist you in the case of a problem with your UST-IP unit. Do not invoke these functions unless you are fully aware of their meanings and intended use. Please contact Raritan Technical Support should you require more information.
  • Page 48 UST-IP U ANUAL...

  • Page 49: Appendix A: Specifications

    Cable Specifications Category 5e UTP cable to connect to network. Paragon download cable to connect from Admin Port to local PC port. KVM Switch Specifications Supports KVM switches utilizing an On-Screen User Interface, including Raritan’s Paragon, Z-Series, MasterConsole MX , and MasterConsole II product lines.
  • Page 50 UST-IP U ANUAL...

  • Page 51: Appendix B: Snmp Features

    For convenient monitoring with standard network management systems such as HP OpenView or IBM Tivoli software solutions, UST-IP features an SNMP agent with standard MIB2 support. UST-IP responds to SNMP GET requests with standard MIB2 variables, although for security reasons only a subset of the variables are provided.
  • Page 52 UST-IP U ANUAL...

  • Page 53: Appendix C: Frequently Asked Questions

    Paragon username and password. Is UST-IP easy to install? UST-IP is very easy to install. Just connect it to a user port on an existing KVM configuration and assign an IP address and/or telephone number for modem access.
  • Page 54 Can I use UST-IP in a Yes. UST-IP fits into most any network configuration utilizing standard VPN? TCP/IP. The network administrator simply adds UST-IP as a node on the network via the UST-IP Admin Console. What is the slowest UST-IP offers scalable performance based on bandwidth available, down to connection UST-IP can 20kbps.
  • Page 55 UDP is optional. UDP is used only for one UST-IP feature, automatic detection (“browse”) of UST-IP units in a subnet (see Chapter 3: Raritan Remote Client, RRC Navigator). If you do not employ the browse feature (and by extension, are not using DHCP), then UST-IP will only communicate using TCP.
  • Page 56 UST-IP U ANUAL...

  • Page 57: Appendix D: Troubleshooting

    Make sure the KVM switch is functioning properly. Make sure that UST- Console does not function. IP is turned on. UST-IP must be powered on for the Direct Analog User Console to function. The cable located inside UST-IP that connect the Direct Analog User Console port(s) may have disconnected –...
  • Page 58 Reset the keyboard chips within UST-IP by recycling power to it. Make functioning and the green sure you power down both UST-IP and all attached KVM switches at the LED on the back of UST-IP same time. Otherwise the KVM chips in UST-IP will draw power from for at least one of the KVM the KVM switches and fail to reset.
  • Page 59 Target Server channel the mouse stops and/or is out of sync. OLUTION UST-IP may not be set to the correct KVM switch Hotkey activator. The default Hotkey setting is <Scroll Lock> or Scroll Lock+Scroll Lock in the UST-IP Options window.
  • Page 60 Target Server to slowest setting possible. Click Auto-sense Video or simultaneously press <Ctrl-Alt-A>. UST-IP will not support a serial type mouse or non-standard mouse drivers. It does support a PS/2 style mouse and standard Windows mouse drivers. Other mouse drivers may function with UST-IP, but will require extensive changes to the mouse settings until a functioning mix of motion settings is found.
  • Page 61 Contact Raritan assistance. The main power switch for UST-IP is on the back of the unit. To turn off UST-IP hold the power key down for a few seconds. To turn UST-IP back on, press the power button again.

  • Page 62: Event Log File And On-Screen Error Codes

    Event Log File and On-Screen Error Codes UST-IP will display or log an error code in the UST-IP Event Log Screen in the event of a problem occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the first four denote error type;...
  • Page 63 There is a problem with the UST-IP hardware. Power off the system and make sure the frame grabber card is inserted firmly. If the problem persists, there may be a problem with your UST-IP hardware. Reboot UST-IP. Make sure the BIOS memory test recognizes at least 64MB of RAM.
  • Page 64 255-31-0006 UST-IP U ECOMMENDATION Recovery CD-ROM. Reboot UST-IP. Make sure the BIOS memory test recognizes at least 64MB of RAM. If the problem persists, restore the software and file system from the Recovery CD-ROM. Reboot UST-IP. Make sure the BIOS memory test recognizes at least 64MB of RAM.

This manual is also suitable for:

Ust-ip1Ust-ip2

Table of Contents