Appendix A: Faq - BandLuxe R560 Series User Manual

Appendix A: FAQ

Appendix A: FAQ
Q: What should I know and how long does it take when I upgrade the firmware of the
router or modem?
A: 1. Upgrading the firmware requires some time. During that time, you must not
turn off the power or interrupt the process.
2. You may use an Ethernet cable or a wireless connection to upgrade the
firmware. It is advisable to use the Ethernet cable.
3. It may take up to 2 minutes to upgrade the firmware of the router and up to 5
minutes to upgrade the firmware of the modem.
4. When the firmware of the modem is upgrading, the UMTS LED will flash in
Blue-Green-Red
remains as a single color.
Q: How do I connect to the Router?
A: 1. Connect an Ethernet cable between your PC/Notebook (NB) and the Router.
2. Or use WiFi to connect to the Router.
Q: What's the default "Username" and "Password" to login to the Router?
A: Username: admin
Password: admin
Q: How do I login into the Web GUI and configure the Router?
A: 1. Connect your PC/NB to the Router.
2. Open Internet Explorer or other Web browser.
3. Enter http://192.168.1.1
4. Enter the Username and Password.
Q: Why can't I connect to the network via built-in LTE/3G module?
A: 1. Verify if the SIM/USIM is well inserted.
2. Check if the LTE/UMTS LED on the Router is solid.
3. Check the Status on the GUI to see if the SIM/USIM has been detected.
4. Check the Status on the GUI to see if the APN is correct.
5. Check the Internet status on GUI to see if the connection is still on.
Q: Why can't I access the GUI?
A: If you have changed your WiFi security, SSID, Local IP address, etc., you have
to repair the network to get a new IP address and access the GUI.
In XP:
64
colors. You should wait about 4-5 minutes, when the LED
in the address bar.