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Appendix A: FAQ
Q: What should I know and how long does it take when I upgrade the
firmware of router or modem?
A: 1. While upgrade the firmware, it must take some time to do the job.
During that, you
interrupt the progress.
2. You may use Ethernet cable or Wireless to upgrade the firmware.
It is
suggested to use Ethernet
3. It may take
minutes to upgrade the firmware of the
4. When the firmware of the modem is upgrading, the UMTS LED will
flash among Blue-Green-Red. You should wait until the LED is in
single color (about 4~5 minutes).
Q: How to connect to Router?
A: 1. Connect Ethernet cable between PC/NB and Router.
2. Use WiFi to connect.
Q: What's the default "User name" and "Password" for the Router?
A: User name: admin
Password: hsparouter
Q: How to enter GUI?
A: 1. Connect PC/NB to Router.
2. Open Internet Explorer or other Web browser.
3. Input "http://192.168.1.1" (default) or "http://R300.ROUTER".
4. Input User name and Password.
Q: How to setup the configuration for the Router?
A: 1. Enter Wizard page to setup.
2. Enter each GUI page to setup.
Q: Why can't I connect to the network via built-in 3G module?
A: 1. Check the SIM/USIM if it is inserted well.
2. Check the UMTS LED on Router if it is Solid.
3. Check the Status on GUI if the SIM/USIM detected well.
4. Check the Status on GUI if the APN it is correct.
5. Check the Internet on GUI if the Connection is "Keep Alive" or not.
Q: Why the Roaming LED on Router is light?
A: Because the SIM/USIM is in roaming network.
51
ARE NOT ALLOWED
2 minutes to upgrade the firmware of the router
to turn off the power or
cable.
modem.
Appendix A: FAQ
and
5
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