Troubleshooting Port Security; Cannot Set The Port Security Mode; Cannot Configure Secure Mac Addresses - HP FlexNetwork 10500 Series Security Configuration Manual

Reauth period
EAPOL packets: Tx 16331, Rx 102
Sent EAP Request/Identity packets : 16316
EAP Request/Challenge packets: 6
EAP Success packets: 4
EAP Failure packets: 5
Received EAPOL Start packets : 6
Online 802.1X users: 1
# Verify that frames with an unknown destination MAC address, multicast address, or broadcast
address are discarded. (Details not shown.)

Troubleshooting port security

Cannot set the port security mode

Symptom
Cannot set the port security mode for a port.
Analysis
For a port operating in a port security mode other than noRestrictions, you cannot change the port
security mode by using the port-security port-mode command.
Solution
To resolve the problem:
1. Set the port security mode to noRestrictions.
[Device-GigabitEthernet1/0/1] undo port-security port-mode
2. Set a new port security mode for the port, for example, autoLearn.
[Device-GigabitEthernet1/0/1] port-security port-mode autolearn
3. If the problem persists, contact Hewlett Packard Enterprise Support.

Cannot configure secure MAC addresses

Symptom
Cannot configure secure MAC addresses.
Analysis
No secure MAC address can be configured on a port operating in a port security mode other than
autoLearn.
Solution
To resolve the problem:
1. Set the port security mode to autoLearn.
EAPOL LogOff packets: 2
EAP Response/Identity packets : 80
EAP Response/Challenge packets: 6
Error packets: 0
MAC address
0002-0000-0011
: 3600 s
Auth state
Authenticated
211