Polycom VVX500 Series Reference Manual page 7

Accessing Voicemail and Your Voice Portal
You can access your Voicemail and personal Voice
Portal using your own phone:
•
Press Voicemail .
•
 86 from your phone.
OR - Dial
Your administrator provides you with the phone
number/ extension for the group Voice Portal
(referred to as the Voice Portal general access
number/extension.)
Initial Voicemail set up
1) First time logging in, tap Voicemail
from your phone, and then:
2) Enter a new passcode at the prompt, followed by
3) Re-enter your passcode at the prompt followed by
#.
4) Record your name at the prompt and press
Voice Portal is setup and ready for use.
NOTE: Your voicemail passcode must be 6 digits in
length and cannot be your phone number. Do not use
weak passcodes (e.g., not sequential or repeating
digits).
To access your Voicemail and Voice
From your own phone
1) First time logging in, tap Voicemail

86.
2) Enter your passcode followed by
auto login is enabled.)
3) Follow prompts of the Voice Messaging Main Menu.
From another phone within your group
1) Dial your phone number or extension.

2) Press during your greeting to reach the login
prompt.
3) Enter your passcode followed by
Messaging Main Menu.
4) At the Voice Messaging menu, make selection, (or

press to reach the Voice Portal Main
From a phone outside of your group
1) Dial the Voice Portal general access phone
number/extension
2) Enter your mailbox number (typically your phone
number).
3) Enter your passcode followed by
4) Follow prompts of the Voice Portal Main
R38-500 Series v2.2
Voice Messaging Main Menu
,

OR 86
#.
#.
Your
Portal
,
OR dial
#
. (Skip step if
Voice Portal Main Menu
#
to reach Voice
Menu.)
#.
Note: Message waiting indicator light may stay on if
Menu.
messages are not deleted. To clear message waiting
indicator, dial
1 Listen to Messages
2 Busy Greeting Menu
3 No Answer Greeting Menu
4 Extended Away Greeting Menu
5 Compose Message Menu
7 Delete All Messages
 Voice Portal Main Menu (see below)
#
Repeat Menu
"Play Message" options
While listening to message Between messages
1 Skip Back #
2 7
Pause/Resume
3 Skip Forward 2
4 Jump to Beginning 5
6 6
Jump to End
8
Anytime
 Return to Prev Menu 9
1 Access Voice Mailbox
2 Change Profile
3 Greetings Menu
5 Change Passcode
6 Exit
# Repeat menu

99.
TelNet OfficeEdge Complete Reference Guide
Save
Delete
Repeat
Envelope Info
Play Next Msg
Callback Caller
Add'l Options
1 Reply to Message
2
Forward
Return to Prev
Menu

#
Repeat
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