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Polycom VVX 500 Quick User Manual
Polycom VVX 500 Quick User Manual

Polycom VVX 500 Quick User Manual

Business media phone
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Polycom
VVX
500
®
®
Business Media Phone
Quick User Guide
For phones running Polycom® UC Software 4.0.1 or later
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap Back.
Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).
To change Views:
For Home View, press
.
From Home View, press
to display either Lines,
Calls, or Active Call View.
To switch between Lines View and either Calls or
Active Call View, swipe the screen.
Home View displays icons you can tap to access phone
functions.
Touch and hold
to display fewer icons. Touch and
hold
or swipe the screen to display more icons.
From Home View, tap the phone Line to display your
phone Lines and Favorites—contacts you can dial by
tapping their name. To go back, tap Close.
Lines View displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and the Browser
(if applicable).
Calls View displays a list of all your calls.
Call color indicates status:
Dark green Active call.
Dark blue Incoming and held calls.
Bright green Active call is highlighted.
Bright blue Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the
highlighted call.
If a phone Line has only one call—and it's active—you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
.
To use the onscreen keyboard, tap
.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap Encoding or Mode. When
using the dialpad keys, use the 1, *, 0, and # keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
or
.
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.

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Summary of Contents for Polycom VVX 500

  • Page 1 Only one call can be active at one time. Quick User Guide You can use the handset, speakerphone, or headset for For phones running Polycom® UC Software 4.0.1 or later Call color indicates status: calls. During a call, you can change modes by picking up Dark green Active call.
  • Page 2 To enable call forwarding, tap Settings from Home View, To view your Recent Calls list, tap New Call from Tap Messages from Home View, and tap Pick up the handset, or press . Enter the and tap Features > Forward. Tap the forwarding type to Home View, and tap Recent.
  • Page 3 VoIP Phone Information Rev. 8/18/2014 Topics • Welcome • Placing a call • Voicemail settings • Accessing Voicemail • From your phone • From off-campus • Greetings • Greeting Types • Setting greetings • Checking Voicemail from off-campus • Transfer, forwarding and conference calls •...
  • Page 4: Placing A Call

    VoIP Phone Information Welcome This information will guide you through Maine Maritime’s VoIP (Voice over Internet Protocol) phone system and using Polycom phones throughout the campus. Please note: Some offices still utilize older phones. They use 4 digit extension dialing as well as dialing 9 to dial to an outside line.
  • Page 5: Changing Your Phone Settings

    VoIP Phone Information Transfer, forwarding and conference calls Transfer • How to transfer While on the call, tap Transfer. The current call is held. Next; dial to place a call to the party you want to transfer the call to. When you hear the ring‐back sound, tap Transfer to complete the transfer.
  • Page 6: Phone Directory

    Background picture Changing your background picture • Plug in a USB stick with a stored picture. Tap Settings from Home view, and tap Basic Preferences > Background. The Background screen displays. Depending how your system is set up, you may have to tap Settings from Home view, and tap Basic >...
  • Page 7 What is a SPRE code and how they could help • Stands for “Special Prefix” Please see separate SPRE sheet for code.