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Check usage charge, usage status, subscription information, or make various application online
From the terminal d
メニュー
(in Japanese only)
From PCs
My docomo (https://www.nttdocomo.co.jp/mydocomo/) (in Japanese only)
●
There are cases where the site may not be available depending on system maintenance or subscription, etc.
●
You need "Network security code" and "ID/Password of d ACCOUNT" to use "My docomo".
Inquiries while overseas (For loss, theft, phone malfunctions, etc.)
From DOCOMO mobile phones (in Japanese only)
■
-81-3-6832-6600
Display "+"
(To enter "+", touch and hold "0")
* You can also call using the international call access number instead for using "+".
■
From land-line phones
International call access number
of your country of stay
* Voice communication charges to Japan apply.
* For the international call access number, refer to NTT DOCOMO website.
Business hours: 24 hours (open all year round)
●
Please confirm the phone number before you dial.
If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
●
●
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
(dmenu)
→
My docomo (
(toll free)
-81-3-6832-6600
お客様サポート
) (My docomo (Customer support))
(Charges apply)
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