Calling Technical Support - Avery Dennison Monarch SIERRA SPORT4 9493 Operator's Handbook Manual

Error
613
Invalid Data
614
Invalid Data
703
Check Supply
704
Check Supply
750
Hot Head
751
Check Supply
752
Check Supply
753
Check Supply
756
Load Supplies
757
Load Supplies
758
Check Supply
762
Low Battery
763
Remove Label
765
Check Printhead
768
Check Printhead
791
Error Pending
C a l l i n g T e c h n i c a l S u p p o r t
If these solutions do not work, or you see an error that is not listed here, call Service at the
number listed on the back of this manual.
If you need to return the printer, use the original packaging (box and packing material).
4-2 Operator's Handbook
Description
Reference point off supply.
Portion of field off supply or there may be an invalid character in the packet.
The printer sensed a calibration of different-sized black marks. Make sure the
correct supply is loaded.
Printer has not sensed a supply mark within the specified number of inches or is
out of supplies. Check the supply tracking, supply marks, black mark sensor
position, and supply roll for binding. Press X to clear the error.
Change supply.
Printhead is overheated. Press X to clear the error.
Turn off the printer to let the printhead cool. If error persists, call Service.
Printer did not sense a black mark when expected.
For errors 751-753, Check the supply tracking, supply marks, black mark sensor
position, and supply roll for binding. Press X to clear the error and try to
continue printing the batch. Change supply.
Printer sensed a mark in the wrong place. Press X to clear the error.
Printer sensed a mark that is too long. Press X to clear the error.
Load supplies. Press X to clear the error.
Load supplies (supply length mismatch), because the calibrated supply length
differs by plus or minus 0.25 inches from the format. Press X to clear the error.
Either the supply is not seen or the on-demand sensor is broken. Press X to
clear the error. Check for a label jam, clear the supply path, or reload supplies.
This error may occur if you remove a label too quickly in on-demand mode. The
printer does not recalibrate after this error.
Recharge the battery. Press X to clear the error.
Waiting to dispense label. Press X to clear the error.
The printhead has less than four bad dots. The printer can shift bar code fields
to avoid bad dots. Press X to clear the error and continue printing.
Printhead has more than 10 bad dots or is not connected. Connect the
printhead. Press X to clear the error.
The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the packets.