User's Guide
Checking the Printer Status - Mac OS
1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
"Software Update Tools (EPSON Software Updater)" on page 91
&
"Installing the Latest Applications" on page 92
&
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
Related Information
"Checking the Error Indicators on the Printer" on page 96
&
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
98