Epson ET-2700 Series User Manual page 4

User's Guide
Power and Control Panel Problems. . . . . . . . . . . . 103
Power Does Not Turn On. . . . . . . . . . . . . . . . . 103
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 103
Power Turns Off Automatically. . . . . . . . . . . . . 103
Cannot Print from a Computer. . . . . . . . . . . . . . . 103
Checking the Connection (USB). . . . . . . . . . . . 103
Checking the Connection (Network). . . . . . . . .104
Checking the Software and Data. . . . . . . . . . . . 105
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .106
Checking the printer status from the
computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 107
When You Cannot Make Network Settings. . . . . . 107
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 108
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection. . . . . . . . . . . . 109
Checking the SSID Connected to the Printer. . . 111
Checking the SSID for the Computer. . . . . . . . .111
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 112
Printout is Scuffed or Color is Missing. . . . . . . .112
Banding or Unexpected Colors Appear. . . . . . . 112
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .113
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .113
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .114
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 115
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 116
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cannot Print Without Margins. . . . . . . . . . . . . 117
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .117
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 117
Printed Characters Are Incorrect or Garbled. . . 118
The Printed Image Is Inverted. . . . . . . . . . . . . . 118
Mosaic-Like Patterns in the Prints. . . . . . . . . . .118
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .118
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 118
Banding Appears on the Copied Image. . . . . . . 119
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 119
The Printout Problem Could Not be Cleared. . . 119
Other Printing Problems. . . . . . . . . . . . . . . . . . . 119
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 119
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .120
Contents
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 120
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 121
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 121
The Image Quality Is Rough. . . . . . . . . . . . . . . 121
Offset Appears in the Background of Images. . . 121
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 121
Moiré Patterns (Web-Like Shadows) Appear. . . 122
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .122
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 122
Cannot Solve Problems in the Scanned Image. . 123
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 123
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .123
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 124
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Operation Sounds Are Loud. . . . . . . . . . . . . . . 124
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 124
Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 126
Printer Specifications. . . . . . . . . . . . . . . . . . . . 126
Scanner Specifications. . . . . . . . . . . . . . . . . . . 127
Interface Specifications. . . . . . . . . . . . . . . . . . . 127
Network Function List. . . . . . . . . . . . . . . . . . . 128
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 128
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 129
Supported Third Party Services. . . . . . . . . . . . . 129
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Electrical Specifications. . . . . . . . . . . . . . . . . . 129
Environmental Specifications. . . . . . . . . . . . . . 130
System Requirements. . . . . . . . . . . . . . . . . . . . 130
Regulatory Information. . . . . . . . . . . . . . . . . . . . 131
Standards and Approvals. . . . . . . . . . . . . . . . . 131
Restrictions on Copying. . . . . . . . . . . . . . . . . . 132
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 132
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 137
Technical Support Web Site. . . . . . . . . . . . . . . .137
Contacting Epson Support. . . . . . . . . . . . . . . . 137
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