Kenwood DRV-N520 Instruction Manual page 38

message
Dashboard camera has
stopped recording due to
high temperature.
Dashboard camera will turn
off due to high temperature.
No update file available
System update failed
Disconnected
■ KENWOOD DRIVE REVIEWER
Symptom
Data appearing shorter
than the preset period of
recording
Viewer program has been
deleted
Viewer program won't
launch.
Video won't start playing
Video plays but does not
sound
38
• Recording was not possible due the temperature of the
device rising.
å
Reduce the temperature inside the vehicle. The protection
circuit operation will be canceled and recording will become
possible.
• The power was turned off for safety reasons due to the
temperature of the device rising.
å
Reduce the temperature inside the vehicle. The protection
circuit operation will be canceled and recording will become
possible.
• There is no firmware data in the SD card.
å
Insert firmware data for the device in the SD card.
• The update file in the SD card is the same as or older than
the current firmware version.
å
Insert the latest firmware data.
å
If the SD card contains the latest firmware data, an update is
not necessary because the firmware of the device is up to date.
• The update file could not be read properly from the SD card.
• The update file is damaged.
å
Format the SD card in the device, copy the update data to the
SD card again, and then perform the update operation again.
• The device is not connected properly.
• The device is powered off.
å Verify the connection by consulting instructions in "How to
Wire. " (P.10)
å Turn on the power.
If an impact is detected immediately after the power is turned
on or if the power is turned off immediately after an impact is
detected, video would appear shorter than the preset period of
time.
Download the installer from the dedicated website and reinstall
the program.
Verify the operating environment of the viewer program. If no
problems are found, reinstall the viewer program.
Reload the file. If the video still won't play, the file may have been
corrupted.
[Audio Recording] may have been set to [OFF] in [Recording
Settings]. Further, verify if either the viewer program or your PC
does not have its volume set to a minimum.
Cause/Solution
Cause/Solution