Returns - Octagon Systems XE–700 Reference Manual

3. Tech Support will forward this information to the RMA Administrator who will
contact the customer to issue the RMA number.
4. The customer must carefully package the product in an antistatic container.
Failure to package in antistatic packaging will VOID all warranties. Then
package in a safe container for shipping.
5. Write the RMA number on the outside of the shipping container.
6. The customer pays for shipping to Octagon. Octagon pays for shipping back to
the customer.
7. Other conditions and limitations may apply to international shipments.
Note PRODUCTS RETURNED TO OCTAGON FREIGHT COLLECT OR WITHOUT AN
RMA NUMBER CANNOT BE ACCEPTED AND WILL BE RETURNED FREIGHT
COLLECT.

Returns

There will be a 15% restocking charge on returned product that is unopened and
unused, if Octagon accepts such a return. Returns will not be accepted 30 days
after purchase. Opened and/or used products, non–standard products, software and
printed materials are not returnable without prior written agreement.
Governing law
This agreement is made in, governed by and shall be construed in accordance with
the laws of the State of Colorado.
The information in this manual is provided for reference only. Octagon does not
assume any liability arising out of the application or use of the information or
products described in this manual. This manual may contain or reference
information and products protected by copyrights or patents. No license is conveyed
under the rights of Octagon or others.
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