Kyocera ECOSYS M6030cdn Operation Manual page 16

Troubleshooting > Troubleshooting
Symptom
Skewed-color printout.
Colors appear different than
you anticipated.
The previous image remains
and lightly printed.
Cannot send via SMB.
Checkpoints
―
―
Did you choose appropriate image
quality for the original?
Have you loaded color copy paper into
the paper tray?
―
―
―
Is the network cable connected?
Have the network settings for the
equipment been configured properly?
Have the folder sharing settings been
configured properly?
Has the SMB protocol been set to [On]?
Has [Host Name] been entered
*1
properly?
Has [Path] been entered properly?
Has [Login User Name] been entered
*1 *2
properly?
Has the same domain name been used for
[Host Name] and [Login User Name]?
Has [Login Password] been entered
properly?
Have exceptions for Windows Firewall
been configured properly?
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Is the screen displaying Send error?
Corrective Actions
Run [ColorCalibration].
Run [Color Regist.].
Select appropriate image quality.
Load color copy paper into the paper
tray.
When making copies
Adjust the color balance.
When printing from a computer
Adjust the color using the printer driver.
Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[MC] and increase the adjustment value.
Increase the adjustment value 1 level at
a time from the current value. If there is
no improvement after the value is
increased by 1 level, increase by 1 level
again. If there is still no improvement,
return the setting to the original value.
Connect the correct network cable
securely.
Configure the TCP/IP settings properly.
Check sharing settings and access
privileges under the folder properties.
Set the SMB protocol setting to [On].
Check the name of the computer to
which data is being sent.
Check the share name for the shared
folder.
Check the domain name and login user
name.
Delete the domain name and backslash
("/") from [Login User Name].
Check the login password.
Configure exceptions for Windows
Firewall properly.
Set the equipment, domain server, and
data destination computer to the same
time.
Refer to Responding to Send
10-15
Reference
Page
page 10-29
page 10-29
page 6-13
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page 6-15
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page 2-8
page 8-26
page 3-15
page 8-27
page 5-18
page 5-18
page 5-18
page 5-18
page 5-18
page 3-19
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Error. page 10-26