Toyota Highlander Hybrid 2017 Owner's Manual page 259

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Message displays
Message illustrations used in this section are intended as examples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
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If the fuel filler door does not open and a "Please Wait Now Opening"
message appears on the multi-information display
Fuel tank pressure is being reduced. The fuel filler door will open within about
10 seconds of the switch being pressed.
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When the fuel filler door cannot be opened by pressing the inside switch
If the fuel filler door opener switch cannot be operated, contact your Toyota
dealer. In the event that urgent refueling is required, follow the procedure
below.
Open the fuel filler door using the lever
1
in the luggage compartment.
Remove the cap slowly. Take care to prevent fuel from spilling out, as fuel
2
tank pressure may not have been adequately reduced.
Fill the fuel tank carefully and slowly. Use caution, as air being discharged
3
from inside the fuel tank may cause fuel to spray out from the filler opening
during refueling.
HIGHLANDER_HV_U (OM48F12U)
259
4-4. Refueling
4