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517760C
Fault Code 20
Door Actuator Stalled.
Remedy:
As per fault code 21.
Fault Code 21
Door Actuator Required Excess Voltage.
Remedy:
(1) Ensure there is no weight placed on the lid of the product (e.g. clothes
(2) Inspect the installation, making sure that the cabinet sits evenly on the floor.
(3) Inspect the front inside edge of the top deck for any signs of excessive
(4) Ensure the user intervention tab is not inhibiting door grabber movement.
(5) Check that the actuator linkage is located correctly. There must be no gap
(6) Check that the actuator housing is in place, and that the four retaining lugs
(7) Remove the actuator housing and look for obvious signs of things that are
(8) Replace the faulty door actuator mechanism.
(9) Replace the door grabber, linkage and housings.
(10) Replace the sensor module.
Fault Code 22
Door Actuator Open Circuit.
Remedy:
(1) Check that the actuator wiring is plugged into the sensor module and is not
(2) Replace the sensor module.
Fault Code 23
Door Actuator Movement Interrupted By Low Voltage.
The door actuator movement was interrupted by low voltage (brown out).
Remedy:
(1) Ensure mains voltage is within +10% and –15% of nominal.
(2) Replace the sensor module, as voltage measurement circuit may be reading
(3) Replace the motor control module, as it may not be supplying sufficient
Fault Code 24
Door Actuator Movement Took Too Long.
Remedy:
As per fault code 21.
Fault Code 28
Data Retrieval Error Following Loss of Power
Remedy:
(1) Switch off the mains power supply to the dryer for at least 10 seconds and
(2) Replace the motor control module.
Fault Code 29
Brown-Out Data Retrieval Error.
Remedy:
(1) If the fault occurs every time the dryer is turned on, replace the sensor
(2) Replace the motor control module.
basket). If so, remove the weight and retest.
If excess load is placed on the cabinet, it can cause the sub-deck assembly
to twist.
inwards bowing, as this can cause it to catch on the door grabber, resulting
in excess current draw on activation. The bowing can be caused by a bowed
top deck or by incorrect assembly of the top deck to the cabinet front.
between the linkage and the plastic moulding.
are correctly located. Early models may have aluminium tape holding the
housing in place. If so, ensure that the tape is replaced when the housing is
refitted.
out of position (can the worm drive be rotated freely both backwards and
forwards by hand, is the actuator motor in place?)
open circuit. If faulty, replace.
incorrectly.
power to the sensor module. When the display is off, approximately 24V DC
is supplied.
confirm the error.
module.
14
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