Ship The Instrument For Service - Applied Biosystems StepOne Installation, Networking, And Maintenance

Chapter 6 Maintain the System
Infrequent Maintenance

Ship the Instrument for Service

Materials
Required
Prepare for
Shipment to
Applied
Biosystems
Notes
122
If the instrument requires the attention of an Applied Biosystems service representative,
decontaminate the instrument and package it for transportation to Applied Biosystems.
™
MicroAmp Optical Reaction Plate
1. Contact the Applied Biosystems Customer Care Center (see
Support" on page x) and request a Certificate of Decontamination.
2. Decontaminate the instrument according to the guidelines in the Certificate of
Decontamination.
3. Sign the completed Certificate of Decontamination and fax or e-mail it to the
Applied Biosystems Customer Care Center.
Do not dispose the completed Certificate of Decontamination. You
IMPORTANT!
must include a copy in the package containing the instrument.
4. Raise the sample block(s) to secure it for transport:
Load the empty reaction plate into the instrument.
a.
b. Touch the instrument touchscreen to awaken it, then touch
In the Main Menu, touch Tools Menu, touch Ship Prep, then touch Ship Prep.
c.
Wait for the instrument to raise the sample block(s), then power off the
d.
instrument when prompted.
5. Disconnect the power cord from the back of the instrument.
Applied Biosystems StepOne
"How to Obtain
5
™ ™
and StepOnePlus Real-Time PCR Systems
Installation, Networking, and Maintenance Guide
.