SciCan HYDRIM C61w G4 Service Manual page 34

3 Diagnostics and Troubleshooting
Cycle Fault
CF 25 Vref Error
CF 27 Memory Error
Touchscreen is blank/
white
USB storage device
does not contain
the last print out
Unit is not sending
emails
Not receiving emails
from the unit
Effect Problem
Cycle cannot start or Vref and VCC drift, post
cycle interrupted CF 25 if VCC and Vref
are more than 3% apart
(power supply error)
Hardware failure Color LCD control
board failure
34
Possible Causes
The power supply 5V output
voltage is fluctuating:
•
Check power supply 5V
output.
•
Replace I/O board.
The internal memory of
the Color LCD Controller
is malfunctioning:
•
Replace Color LCD
controller board.
Check power source
Re-insert the USB storage
device and wait for the
data to copy over again. If
problem persists, back up all
the information on the USB
device and reformat it.
NOTE: the web portal allows
access to all of the unit's
cycle information.
Check email settings by
using the TEST button on
the unit's web portal.
From the SETUP web page,
select the TOOLS tab.
Click on TEST to check
your router, unit, and Internet
connections. If all settings
appear to be OK. Go to
the unit's touchscreen
and renew
the IP address by following
these steps:
1.
Scroll through the setup
menu to NETWORK
SETUP and select.
2.
Select RENEW IP.
Check user's spam filter.
Be certain the unit has been
identified as an accepted
email source.