Troubleshooting With Error Messages; Message Troubleshooting - Symmetricom TimeSource 3100 User Manual

Chapter 5 Troubleshooting

Troubleshooting with Error Messages

Troubleshooting with Error Messages
Use the information in
description (conddescr) parameter in a message.
Note: If only the character "C" is displayed on the terminal every few
seconds, the TimeSource 3100 system has restarted with corrupt
software. Download and install the system software again, using the
procedure in the Software Release Notice delivered with the software.
Table 5-2. Message Troubleshooting
Message
HARDWARE FAULT
HOLDOVER
BATTERY x FAIL
DEVICE
DOWNLOAD
REQUIRED
GPS DOWNLOAD
REQUIRED
164 TimeSource 3100 User's Guide
Table 5-2 to troubleshoot the system based on the condition
Meaning
CRITICAL ALARMS
A failure has been detected on the
shelf hardware.
MAJOR ALARMS
All inputs (GPS signal, span inputs,
and remote oscillator inputs) are
lost or unacceptable, and the system
is now using the internal oscillator.
MINOR ALARMS
The specified –48 V battery input
has failed.
The hardware device software is
corrupt or missing.
The GPS software is corrupt or
missing.
Recommended Action
Replace the plug-in card as
described in Replacing Cards, on
page 170.
Troubleshoot the GPS, SPAN x,
and RO x error messages (check
the cable, source, etc.)
Troubleshoot, and repair, the
specified –48 V battery input.
Download and install the
appropriate hardware device (DEV)
software, using the procedure in the
Software Release Notice delivered
with the software.
Download, and install, the GPS
receiver (GPS) software, using the
procedure in the Software Release
Notice delivered with the software
097-72020-01 Revision K – December 2005