Troubleshooting Guide - oticon BTE Alta2 Pro Instructions For Use Manual

Troubleshooting guide

Symptom Possible causes
Worn-out battery
No sound Clogged tube or ear pieces (mold, dome, GripTip, micro mold or LiteTip)
Clogged sound outlet
Intermittent or
Moisture
reduced sound
Worn-out battery
Clogged damping filter in sound hook
Hearing instrument ear piece inserted incorrectly
Squealing noise
Ear wax accumulated in ear canal
If none of the above solutions work, consult your Hearing Care Professional for assistance.
56 About Start up Handling Options Warnings More Info
Solutions
Replace the battery
Clean mold
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Clean mold
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Wipe battery with a dry cloth and/or dry tube
Replace the battery
Contact your Hearing Care Professional for assistance
Re-insert ear piece (mold, dome, GripTip, micro mold or LiteTip)
Have ear canal examined by your doctor
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