thank you Thank you for choosing our product as your means to better hearing. To support your efforts, we have put great care and attention into making sure that your new hearing instrument has the highest quality and is easy to use and maintain. We recommend that you read this manual carefully to achieve the maximum benefit of your new hearing instrument.
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Indications for use The hearing instrument is intended to amplify and transmit sound to the ear and thereby compensate for mild to severe-to-profound hearing impairment.
Important notIcE Please familiarize yourself with the entire contents of this booklet before using your hearing instru ments. It contains instructions and important informa tion about the use and handling of your hearing instru ments and batteries. cautIon The BTE Power is a powerful hearing instrument. If you have been fitted with BTE Power, never allow others to wear your hearing instruments as incorrect usage could cause permanent damage to their hearing.
contents Instrument view BTE with hook Instrument view BTE with Corda Warnings Activating the hearing instrument for the first time Changing batteries Turning your instrument ON and OFF Left/Right ear marking Putting on your instrument with ear mold (thin tube) Putting on your hearing instruments with a Corda Push-button Programs (optional)
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Auto Phone (optional) DAI Direct Audio Input (optional accessory) FM (optional accessory) Caring for your hearing instrument Handling of Corda Cleaning your hearing instrument with Corda (thin tube) Daily maintenance with Corda (thin tube) domes Changing the Corda dome Water resistance Avoiding heat and chemicals Eight easy steps to better hearing Common problems and their solutions...
Instrument view BtE with hook Sound hook Plastic tube Microphone openings Sound outlet Ventilation opening Push-button/ Volume control (optional) Ear mold Battery door Battery size: 13...
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Important notIcE Open the battery compartment fully to allow air to circulate whenever you are not using your hearing instrument, especially at night!
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Instrument view BtE with corda Not available for BTE Power Microphone openings Thin tube Your ear piece: Micro mold Domes: Ear grip Type: Size: Push-button/ Open Small Volume control Closed Medium (optional) Large Dome Plus dome Battery door Battery size: 13...
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Important notIcE Open the battery compartment fully to allow air to circulate whenever you are not using your hearing instrument, especially at night!
Warnings You should familiarize yourself fully with the following general warnings and the entire contents of this booklet before using your hearing instrument. Usage of hearing instruments • Hearing instruments should be used only as directed and adjusted by your Hearing Care Professional.
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Warnings • Batteries have occasionally been mistaken for pills. Therefore check your medicine carefully before swallowing any pills. • Never put your hearing instrument or batteries in your mouth for any reason, as they are slippery and could be swallowed by accident. • Most hearing instruments can be supplied with a tamper-resistant battery compart- ment upon request.
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Warnings Dysfunction in hearing instruments • Hearing instruments may stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture or earwax. You should be aware of this possibility, in particular when you are in traffic or otherwise dependent on warning sounds. Active implants Caution must be shown with active implants.
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Warnings • The included case for instrument storage may have a built-in magnet. If so, and you have an implantable device, such as pacemakers or defibrillators, the instrument case should not be carried in a chest pocket or near to the chest. If you are in doubt of details of your instrument case, contact your Hearing Care Professional.
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Warnings X-ray, CT, MR, PET scanning and electrotherapy • Remove your hearing instrument, for example, during X-ray, CT / MR / PET scanning electrotherapy or surgery as your hearing instruments may be damaged when exposed to strong fields. Power Instruments • Special care should be excercised in selecting, fitting and using a hearing instrument where maximum sound pressure capability exceeds 132 dB SPL (IEC 711) as there may be risk of impairing the remaining hearing of the hearing instrument user.
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Warnings Interference • Your hearing instrument has been thoroughly tested for interference, according to the most stringent international standards. However, interference with your hearing instrument and other devices may occur, for example for some cell phones, citizens band devices and shop alarm systems. If this occurs increase the distance between the hearing instrument and the device.
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Warnings Warning to hearing instrument dispensers A hearing instrument dispenser should advise a prospective hearing instrument user to consult immediately with a licensed physician (preferably an ear specialist) before dis- pensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the pro- spective user, that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear.
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Warnings Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure capability exceeds 132 dB SPL as there may be risk of impairing the remaining hearing of the hearing instrument user. Important notice for prospective hearing instrument users • Good health practice requires that a person with a hearing loss have a medical evalua- tion by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument.
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Warnings • The audiologist or hearing instrument dispenser will conduct a hearing instrument evaluation to assess your ability to hear with and without a hearing instrument. The hearing instrument evaluation will enable the audiologist or dispenser to select and fit a hearing instrument to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial, rental or purchase-option program.
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Warnings Children with hearing loss In addition to seeing a physician for medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation, since hearing loss may cause problems in language development and educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
activating the hearing instrument for the first time A hearing instrument is a miniature electronic device that runs on special batteries. To activate the hearing instrument, you must insert a fresh battery in the battery compartment. The hearing instrument will start up when the battery door is closed. It will take a few seconds until sound is produced.
changing batteries The correct battery size appears in the “Instrument View” in the first section of this document. A worn out battery should be removed immediately and disposed of according to local regulations. You will hear 2 beeps when it is time to change the battery. This pre-warning will be repeated in moderate intervals until the battery runs out.
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To replace the battery, follow these instructions: • Open the battery door completely by pushing the raised edge in the bottom of the instrument. Remove the old battery. To assist with the handling of the batteries, the magnet at the end of the MultiTool can be used to help you. • Remove the sticky label from the + side of the new battery.
turning your instrument on and oFF Turn on your hearing instrument by closing the battery door completely with the battery in place. When the battery door is closed the instrument will start up by playing a jingle. This indicates that the battery is working and the instrument is operating. Turn off your hearing instrument by opening the battery door slightly until a “click”...
Left/right ear marking Hearing instruments are fitted to the uniqueness of each ear, which means if you have two instruments then your left hearing instrument is programmed differently from your right. That is why it is important to distinguish between the left hearing instrument and the right.
putting on your instrument with ear mold 1. Place the tip of the ear mold in your ear canal, twisting slightly, making sure that the top part of the ear mold (A) is pushed behind and under the fold (B) of your ear. 2.
putting on your hearing instruments Dome with a corda (thin tube) Not available for BTE Power Putting on your hearing instrument with a thin tube correctly every time takes practice: 1. Place the hearing instrument behind your ear. 2. Hold the bend of the tube between your thumb and index finger. The dome should point towards the ear canal opening.
push-button Your hearing instrument has a push-button to adjust volume and to switch between different programs. The push-button can be activated by pressing either the upper part (UP) or the lower part (DOWN). DOWN...
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The push-button on your hearing instrument can be programmed to one of 3 functionalities. Left Right only program shift: Short Press to change program. only volume control: Short Press to adjust the volume. Both volume control and program shift: Short Press to adjust the volume and long press (about 2 seconds) to shift program.
programs (optional) Your hearing instrument can have up to 4 different programs. The number and type of programs available in your hearing instrument is programmed by your Hearing Care Professional. When switching between the different programs, your hearing instrument will beep. The number of beeps will indicate which program you are using.
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Press the upper part to go forwards in the program cycle, e.g., from P1-P2. Press the lower part to go backwards in the program cycle, e.g., from P3-P2. An overview and description of the hearing programs available in your hearing instrument is placed on the last page of this manual.
Volume control (optional) A volume control may be activated. The volume control allows you to adjust the volume in specific listening situations to the level you feel comfortable with. To increase volume, briefly press the upper part of the push-button. To decrease volume, briefly press the lower part of the push-button.
mute (optional) Use the mute function if you need to silence the instrument while you have the instrument on. Push the button for a minimum of 3 seconds to mute the instrument. To reactivate the instrument, push the button briefly again. Note: pushing either side of the button for 3 seconds will mute the instrument.
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Important notIcE Do not use the mute function as an off switch as the hearing instruments still draws current from the battery in this mode.
tamper-resistant battery door (optional) A special battery door may be installed with your hearing instrument which protects against unintended operation of the battery door and battery. This is strongly recommended for infants, small children and people with learning difficulties. The battery door is designed only to be opened by using a tool.
telecoil (optional) The telecoil is a receiver for audio signals transmitted from an inductive loop installation. The telecoil is meant for telephone* conversations and for loop systems in places such as theaters, churches or lecture rooms. The telecoil is activated by the push-button as switching between programs. When activated, you will hear a certain number of beeps corresponding to the telecoil program.
auto phone (optional) Your hearing instrument may have a built-in Auto Phone functionality. When the hearing instrument is close to a telephone receiver, the Auto Phone will activate a phone program. When the phone program is activated you will hear a number of beeps. When you end your telephone conversation, the hearing instrument will automatically return to the previous program.
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WarnIng If you use an Auto Phone magnet: • Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately. • Do not wear the magnet in a breast pocket and always keep it 30 cm away from active implantable devices.
DaI Direct Audio Input (optional accessory) The DAI adaptor is a connector that allows you to input audio signals directly to your hearing instrument. The DAI adaptor is mounted on the hearing instrument and is connected by a cord to an external sound source, like a radio, music player or hand microphone.
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If you would like the DAI program alone, you can switch to the next program by using the program switch button. As long as the DAI adaptor is connected to the instrument two programs will automati- cally be added after the standard programs, which have been programmed into your hearing instrument by your Hearing Care Professional.
Fm (optional accessory) An FM receiver enables the hearing instrument to receive signals directly from an external wireless FM transmitter. Mounting of the fM receiver Instrument Start by opening the battery door. Slide the FM receiver onto the instrument. As long as the FM receiver is connected to the instrument two FM programs will automatically be added after the standard programs, which have been programmed into your instrument by your Hearing Care Professional.
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If you would like to receive input from the FM transmitter alone, you can switch forwards to the next FM program by using the program switch button. With the FM receiver mounted, the push button of the hearing instrument can at any time be used to switch back and forth between standard programs and FM programs.
caring for your hearing instrument Your ear canal produces ear wax (cerumen) which may clog up the sound outlet or the ventilation opening of your ear mold. To prevent wax accumulation causing a change in performance, the guidelines in this section should be followed. When handling a hearing instrument, keep it over a soft surface to avoid damage if you drop it.
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Cleaning the instrument A range of dedicated cleaning tools is prepared for the special purpose of cleaning the instrument. These should be used to ensure the best care and performance of your hearing instruments. multitool Wire loop Magnet Cover Brush Handle The MultiTool contains a brush and a wire loop for the special purpose of cleaning wax from the ear mold.
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Cleaning the ear mold • Clean away any traces of wax from around the sound outlet with the brush. • Clean the ventilation opening by pressing the brush through the hole while twisting it slightly. Use the cloth to clean the surface of the instrument. Replace the brush when necessary.
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Washing the ear molds The ear molds should be washed regularly: • Disconnect the ear mold and the tubing from the sound hook of the hearing instrument. • Wash the ear mold in lukewarm water using a mild soap. Do not use strong detergents. • Rinse with water.
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• Make sure the ear mold and tubing are completely dry before they are reconnected to the hearing instrument. Be careful that the left ear’s ear mold and tubing are connected to the hearing instrument with left ear marking and vice versa for the right ear instru- ment.
Handling of corda Corda is a thin tube mounted as the hearing instrument sound output. If your hearing instrument is configured with a Corda solution you must refer to this section to ensure correct main- tenance and cleaning procedures. How to change Corda (thin tube) 1.
cleaning your hearing instrument with corda (thin tube) To remove cerumen from the thin tube: 1. Pull the tube out of the hearing instrument. 2. Insert the cleaning tool in the tube all the way through. 3. Remove the tool and push the tube into the hearing instrument.
Daily maintenance with corda (thin tube) domes The dome should not be cleaned. When you require a fresh, clean dome, remove the existing one and put on a fresh one. We recommend the dome to be replaced at least once a month or as directed by your Hearing Care Professional.
changing the corda dome The dome is easy to replace. Hold the widest part of the dome and pull it off from the connections joint on the tube. Place the new dome on the speaker and ensure that it is fastened securely. Important notIcE The dome is made of a soft, medically approved rubber material.
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Important notIcE • Only use parts designed for your hearing instruments. • The cleaning tools should only be used for cleaning the tubing when it is detached from the hearing instrument and not on the ear. • The dome must be properly attached to the sound tube before inserting it in your ear. • Domes should only be attached to a tube once.
Water resistance Your new oticon hearing instrument is water resistant Although your hearing instrument has achieved an IP57* classification, it is referred to as being water resistant, not waterproof. Should your hearing instrument get in contact with water and stop working, please follow these guidelines: • Gently wipe off any water on the outside of the instrument...
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Important notIcE • Do not wear your hearing instrument while showering • Do not wear your hearing instrument while swimming, snorkeling or diving, as it is not designed for such activities. • Do not immerse your hearing instrument in water or other liquids * IP Code classifies and rates the degrees of protection provided against the intrusion of solid objects (including body parts like hands and fingers), dust, accidental contact, and water in mechanical casings and with electrical enclosures.
avoiding heat and chemicals Your hearing instrument must never be exposed to extreme heat, e.g., left inside a parked car in the sun. It must not be dried in microwave ovens or other ovens. The chemicals in cosmetics, hairspray, perfume, after shave lotion, suntan lotion and insect repellent can damage your hearing instrument.
Eight easy steps to better hearing It takes time to adjust to a new hearing instrument. How long this adjustment takes differs from person to person. It will depend on a number of factors, such as whether you have had a hearing instrument before and the degree of your hearing loss. 1.
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If you find it difficult to listen to TV or radio, ask your Hearing Care Professional for more information regarding the Oticon ConnectLine system and other available accessories. 4. In group conversations Group situations are usually accompanied by a greater degree of background noise, and are, therefore, naturally more difficult to cope with.
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5. Telecoil use in church, theatre or cinema An increasing number of churches, theatres and public buildings often have loop systems installed. These systems send out wireless sound to be received by the telecoil in your hearing instrument. Typically, a sign will let you know whether the place has a telecoil. Ask your Hearing Care Professional for details.
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The varying degree of disturbance can be due to the nature of your particular cell phone. If you find it difficult to obtain a good result while using your cell phone, ask your Hearing Care Professional for more information regarding the Oticon ConnectLine system and other available accessories.
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8. Use your hearing instruments all day long The best way to ensure better hearing is to practice listening until you can wear your hearing instruments comfortably all day. In most cases, you will not get the full benefit of the hearing instuments if you use them infrequently. Your hearing instruments will not restore normal hearing.
common problems and their solutions Symptom Possible causes no sound Worn-out battery Clogged sound outlet Intermittent Clogged sound outlet or reduced sound Moisture Worn-out battery Clogged damping filter in hook Squealing Hearing instruments inserted improperly noise Ear wax accumulated in ear canal If none of the above solutions solves the problem, ask your Hearing Care Professional for assistance.
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Solutions Change battery pg. 20 & 21 Clean ear mold/tube pg. 44 & 48 Clean ear mold/tube pg. 44 & 48 Wipe battery and instrument with dry cloth pg. 54 Change battery pg. 20 & 21 Contact your Hearing Care Professional for assistance Reinsert hearing instruments pg.
Wireless accessories ConnectLine As an enhancement to your wireless hearing instrument(s) a range of devices can be connected. The ConnectLine products can connect your hearing instrument(s) to a number of media and sound sources. This will allow you to receive audio signals from TV, phones, music players, PC or an external microphone wirelessly through your hearing instrument(s).
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Your hearing instrument supports the option of attaching an FM system. The FM system allows you to receive speech or audio signals without background noise directly to your hearing instrument. The FM system consists of a small FM radio receiver which is mounted onto the hearing instrument.
International Warranty Your hearing instruments are covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manu- facturing and material defects in the hearing instrument itself, but not accessories such as batteries, tubing, earwax filters, etc.
Warranty certificate Name of Owner: Dispenser: Dispenser Address: Dispenser Phone: Purchase Date: Warranty Period: Month: Model Left: Serial no.: Model Right: Serial no.: Battery Size: 13...
cell phone Some hearing instrument users have reported a buzzing sound in their hearing instru- ments when they are using cell phones, indicating that the cell phone and hearing instru- ment may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19–2006 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone can be pre- dicted by adding the rating for the hearing aid immunity to the rating for the cell phone...
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Important notIcE The performance of individual hearing instruments may vary with individual cell phones. Therefore, please try this hearing instrument with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing instrument prior to purchase.
technical information The hearing instrument contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -42 dBμA/m @ 10m. The emission power from the radio system is well below international emission limits for human exposure.
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The hearing instrument contains a module with: fCC ID: u28fu2BTerIT IC: 1350B-fu2BTerIT The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. this device may not cause harmful interference. 2.
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Hereby, Oticon A/S declare that this hearing instrument is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of comformity is available at: Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com 0543 0682 Waste from electronic...
settings overview for your hearing instrument Hearing Instrument Left Right Volume control Program shift Mute Volume control indicators Beeps at min /max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
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people First People first is our promise to empower people to communicate freely, interact naturally and participate actively 0000128096000001...
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