Answering A Call; Call Hold And Resume; Multiple Calls On Hold - Polycom IP 501 User Manual

Answering a Call

Using the Handset:
Pick up the handset.
Conference Directories
Using Hands-Free Speakerphone Mode:
Press or with the handset on hook
Services
press the line key (
Call Lists
incoming call, or the Answer soft key .
Buddy Status
Using the Headset:
Directories Conference
My Status
Pressing will answer the call through
an optionally connected headset. If head-
Services
Redial
set memory mode is enabled, pressing the
line key (
Call Lists
In all cases, the active call will appear
Buddy Status
on the display showing call duration and
destination.
My Status
Conference Directories
Redial
When your SoundPoint IP 501 phone is configured for silent ring,
Services
press the ringing Line key or the Answer soft key and you will
answer the call. If your handset is off hook, the call is routed to
Call Lists
the handset. If your handset is on hook, the call is routed to the
Buddy Status
speaker.
DEF 3
My Status
3
DEF
Redial
6
MNO
6

Call Hold and Resume

MNO
9
WXYZ
9
During a call, press
WXYZ
key. The call will be placed on hold and
#
this will be indicated on the display. Press
the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the Resume soft key to
retrieve the desired call. If more than two
calls are on hold on a single key, an indica-
tion will appear on the display, for example
"2/3" shows that this is the second call out
of three calls.
) opposite the
1 2
ABC
1 2
ABC
4 5
GHI JKL
4 5
GHI JKL
Directories Conference
Conference Directories
7 8
PQRS TUV
7 8
Services
PQRS TUV
) will do the same.
Services
0
* OPER
0
Call Lists
OPER
Call Lists
Buddy Status
Buddy Status
My Status
Sel Sel
Redial
My Status
Del Del
Redial
1
1
Menu
4
GHI
4
Messages
GHI
Do Not Disturb 7
PQRS
7
PQRS
*
or the Hold soft
Hold Hold
3
DEF
3
DEF
6
MNO
6
MNO
9
WXYZ
9
WXYZ
#
1 2
ABC
1 2
1 2
ABC
1 2
ABC
ABC
1 2
ABC
1 2
4 5
GHI JKL
4 4 5 5
GHI JKL
4 5
ABC
GHI JKL
GHI JKL
4 5
GHI JKL
7 8
4 5
PQRS TUV
7 8
7 8
PQRS TUV
7 8
PQRS TUV
GHI JKL
PQRS TUV
0
OPER
*
0
7 8
PQRS TUV
7 8
0
OPER
*
0
OPER
2 3
ABC DEF
2 3
PQRS TUV
OPER
ABC DEF
0
OPER
*
0
5 6
JKL MNO
5 6
OPER
JKL MNO
8 9
TUV WXYZ
8 9
TUV WXYZ
0
OPER
#
0
OPER
If calls are on hold on more than one line
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briefly, the first call on hold
on that line key will be retrieved.
7
Sel Sel
Del Del
Menu
Incoming calls may be ignored
Messages
by pressing the Reject soft key or
during ringing. Note
Do Not Disturb
that Do Not Disturb stays active
when the call is dropped and will
Hold Hold
remain so until toggled off.
3
DEF
3
Sel Sel
3
DEF
3
DEF
DEF
3
DEF
3
6
MNO
6 6
MNO
6
DEF
Del Del
MNO
MNO
6
MNO
9
6
WXYZ
9
9
WXYZ
9
WXYZ
MNO
WXYZ
Menu
#
9
WXYZ
9
#
Messages
WXYZ
#
Do Not Disturb
Hold Hold
Sel Sel
Sel Sel
Sel Sel
Del Del
Del Del
Del Del
Menu
Menu
Menu
Messages
Messages
Do Not Disturb
Messages
Do Not Disturb
Do Not Disturb
Hold Hold
Hold Hold
Hold Hold