Polycom IP 501 User Manual
Sip 2.2
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Also See for IP 501:
- Quick start manual (4 pages) ,
- Quick user manual (2 pages) ,
- Specifications (2 pages)
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Summary of Contents for Polycom IP 501
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Page 1: User Guide
User Guide SoundPoint IP 501 SIP 2.2 ® July, 2007... -
Page 2: Table Of Contents
Contents Introduction... 1 Parts.List... 1 Installing.SoundPoint Connecting Network and Power Source ...2 Connecting the Handset and Optional Headset ...3 Attaching the Base ...3 Features... 4 Key.Descriptions... 5 Using.SoundPoint Placing a Call ...6 Answering a Call ...7 Call Hold and Resume ...7 Multiple Calls on Hold ...7 Microphone Mute ...7 General Key Use ...8... - Page 3 Class B Digital Device or Peripheral ...21 Modifications ...22 Installation Instructions ...22 Plug Acts as Disconnect Device ...22 Industry Canada (IC) ...22 CE and VCCI Mark ...22 Polycom.Limited.Warranty. and.Limitation.Liability..22 Exclusions... 23 Warranty.Exclusive..23 Service.Agreements..23 Limitations.of.Liability..24 Disclaimer.
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Page 4: Introduction
Hold Hold PQRS WXYZ OPER OPER Phone Base Quick Start Guide ® IP 501 SIP phone. As well, be ® Power Adapter (specification varies according to country) ® For SoundPoint 501, the power adapter is not included in the PoE bundle. -
Page 5: Installing.soundpoint .Ip.501.Sip
This section provides basic installation instructions and information for obtaining the best performance with the Sound- ® Point IP 501 SIP phone. If you require additional information or assistance with your new phone, please contact your sys- tem administrator. Connecting Network and Power Source... -
Page 6: Connecting The Handset And Optional Headset
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown. -
Page 7: Features
Features Speakerphone Microphone Mute Headset Directories Feature Keys Applications Access important features Call Lists using these keys. Conference Transfer Redial Dial Pad These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context sensitive applications. Hookswitch Speaker For ringer and... -
Page 8: Key.descriptions
Key.Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories Directories nected headset. Directories Applications Line or Speed Dial keys. Applications Applications Call Lists Directories Call Lists... -
Page 9: Using.soundpoint
Using.SoundPoint Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. Using Hands-Free Speakerphone Mode: 1. With the handset on-hook, press any as- signed line key, dial tone. 2. Dial the desired number. Using the Headset: 1. -
Page 10: Answering A Call
Conference Directories Redial Redial When your SoundPoint IP 501 phone is configured for silent ring, My Status Services press the ringing Line key or the Answer soft key and you will answer the call. If your handset is off hook, the call is routed to... -
Page 11: Microphone Mute
Microphone Mute During a call, press phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you. Microphone Mute applies to all modes: Directories Directories handset, headset, and hands-free. Services Services General Key Use Conference Conference Transfer... -
Page 12: Transferring A Call
Transferring a Call 1. During a call, press Trnsfer soft key (the active call is placed on hold). Directories 2. Dial the number to which you want to transfer the call or use the arrow Applications keys to access speed dial numbers, Call Lists missed, placed, and received call lists. -
Page 13: Call Forwarding
Call Forwarding You can configure your phone so that all incoming calls are forwarded to another party (known as static forwarding). You can also forward calls while the phone is ringing (known as dynamic forwarding). All incoming calls can be forwarded to another party while Do Not Disturb is enabled on your phone. -
Page 14: Do Not Disturb
Time and Date is clearly displayed on the OPER Transfer ® SoundPoint IP 501 SIP phone. If the OPER phone cannot obtain a time and date from Call Lists the server, the display will flash. Contact your system administrator if either time or Speed Dial date is incorrect. -
Page 15: Ring Type
Services Ring Type Call Lists Many ring types are available. You can select different rings to distinguish Buddy Status between lines or to have a different ring from your neighbor’s phone. My Status To change the incoming ring to a desired Redial sound: 1. -
Page 16: Speed Dial
2. Press Add to enter another contact into the phone’s database or high- light an existing entry then press Edit. 3. Enter first and/or last name from the keypad. Press the 1/A/a soft key to select between numeric and upper/lower case alphanu- meric modes. -
Page 17: Multiple Lines
Multiple Lines ® Your SoundPoint IP 501 SIP can support up to three lines, each associated with its own line key. Lines can be configured for private or shared lines. Typically, the top-most line key is reserved for the principal Directory Number (DN) of the phone. -
Page 18: Multiple Call Appearances
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304. -
Page 19: Voicemail
Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the display. Individual line indicators reflect voice or text messages left on that line (useful if multiple lines are in use). -
Page 20: Multilingual Support (Localization)
Multilingual Support (Localization) Many languages are supported by the phone. To change language: 1. Press and select Settings, Menu Basic, Preferences, Language. 2. Scroll through the list of available Messages languages and press the Select soft key when the desired language is Do Not Disturb highlighted. -
Page 21: Optional.features
Optional.Features Text Messaging You can send and receive Text messages on their phone. SIP Instant (Text) Messag- ing is supported in real-time. YReceived messages will be indicated by a flashing Message Waiting Indicator LED on the Menu To read text messages: 1. - Page 22 5. Press the Save soft key or Cancel to abandon the change then press to return to the idle display. Directories Conference The figures show a typical Buddy Status screen dis- Services play of monitored phones and a My Status display. Call Lists Buddy Status My Status...
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Page 23: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the ® SoundPoint IP 501 SIP phone: • Check that the display is illumi- nated. • Make sure the LAN cable is insert- ed properly at the rear of the phone (try unplugging and re-inserting the cable). -
Page 24: Safety.and.compliance
No Response from Feature Key Presses Directories Conference Verify phone is in active state: Services • Make a call to the phone to check for inbound call display and ring- Call Lists ing as normal. If successful, try to Buddy Status press feature keys within the call to My Status access Directory or Buddy Status... -
Page 25: Modifications
Polycom or its authorized reseller. Polycom’s sole obligation under this ex- press warranty is at Polycom’s option and approved by Polycom, Inc. -
Page 26: Exclusions
THER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, Service.Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product. that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. -
Page 27: Limitations.of.liability
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. 2000 Thai Open Source Software Center... - Page 28 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta- tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, subli- cense, and/or sell copies of the Software, and to permit persons to whom the Soft- ware is furnished to do so, subject to the...
- Page 29 Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11529-001 Rev. C...
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