Polycom SoundPoint IP 501 Quick User Manual

®
SoundPoint IP 501
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 2.2 or
later.
For detailed information please consult
the Star2Star Phone and Features
Guide, available for view/download via
the Star2Star Web Portal at:
https://portal.star2star.com/
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.
SoundPoint IP 501 Quick User Guide. 1725-11515-001 Rev. C 7/2007
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset and dial the
number or dial the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
1. With the handset on-hook, press:
- any assigned line key, or
- the NewCall soft key.
2. Dial the number.
Or dial the number, and then press the
Dial soft key.
Using the optional Headset:
1. With the headset connected, press:
- any assigned line key, or
- the NewCall soft key.
2. Press .
3. Dial the desired number.
Or dial the number, and then press .
During a call, you can alternate
between handset, headset, or hands-
free modes by pressing the or
keys, or picking up the handset.
ANSWERING A CALL
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press:
- , or
- the line key, or
- the Answer soft key.
Using the optional Headset:
Press .
Incoming calls may be ignored by
pressing the Reject soft key or
during ringing. Callers will receive Voice
Mail or Find-Me / Follow-Me if invoked.
ENDING A CALL
Using the Handset:
Hang up or press the EndCall soft key.
Using the Speakerphone:
Press or the EndCall soft key.
Using the optional Headset:
Press or the EndCall soft key.
MICROPHONE MUTE
During a call, press . Mute applies to
all modes: handset, headset, and
hands-free. You can hear all other
parties while Mute is enabled.
To turn off Mute, press again.
CALL HOLD AND RESUME
1. During a call, press or the Hold
soft key.
2. Press again, the Resume soft
key, or the line key to retrieve the call.
LOCAL CONFERENCE CALLS
To create a three-way conference
call:
1. Call the first party.
2. Press or the Confrnc soft key
to create a new call (the active call is
placed on hold).
3. Place a call to the second party.
4. When the second party answers,
press or the Confrnc soft key
again to join all parties in the
conference.
When a conference has been
established, pressing the Split soft key
will split the conference into two calls
on hold.
Placing the call on hold on the
conference originator's phone will
place the entire conference on hold.
A conference may be created at any
time between an active call and a call
on hold (on the same or another line)
by pressing the Join soft key.
Ending the call on the conference
originator's phone will allow the other
parties to continue the conference.
Use the Star2Star Conference room
feature for larger conferences.
CALL TRANSFER
1. During a call, press or the
Trnsfer soft key (the active call is
placed on hold).
2. Place a call to the number to which
you want to transfer the call.
3. After speaking with the second party,
press or the Trnsfer soft key to
complete the transfer.
Press the Blind soft key to transfer the
call without speaking to the second
party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
CALL FORWARDING
To enable call forwarding:
1. Press the Forward soft key from the
phone's idle display or press
and select Features and Forward.
2. Select a Forwarding Type from
Always, No Answer, and Busy.
3. For all types, enter a number to
forward all future calls to.
4. For No Answer, enter the number of
rings before forwarding.
5. Press the Enable soft key to confirm
Call Forwarding. A moving arrow icon
appears for that line to confirm Call
Forwarding is enabled
To disable call forwarding:
1. Press the Forward soft key from the
phone's idle display or press
and select Features and Forward.
2. Select a Forwarding Type from
Always, No Answer, and Busy.
3. Press the Disable soft key.
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