Multiple Call Appearance - Polycom SoundPoint IP 601 User Manual

Multiple Call Appearance

Each line on the phone can be configured
to have one or more call appearances.
More than one call appearance is useful if
there is an active call and an incoming call
rings on the same line. In the first example
on the right, extension 9301 is in an
outbound call with 9304. The second
example shows an incoming call from John
Brown. To answer the call, put the original
call on hold or press the
access the new call. Softkey labels are
updated on the display with the following
options:
In the example, another outbound call can
be placed on the same first line.
16
button to
Answer the incoming call – places the
original call on hold and refreshes the
softkey labels as shown in the third
example. If more than two call
appearances are in use, two appear on
the display and the total number is
indicated by a counter at the bottom
right corner of the display. For
example, "2/3" indicates that the
highlighted call is the second one out
of a total of three.
Reject the incoming call
Forward the incoming call to another
extension
1. Press the Hold softkey during the
first call.
2. Press the NewCall softkey to
obtain a dial tone and a new call
appearance for a second call.