Polycom IP 601 User Manual
Polycom IP 601 User Manual

Polycom IP 601 User Manual

Sip 1.6 with soundpoint ip expansion module
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User Guide

SoundPoint
IP 601 SIP 1.6
®
-with SoundPoint
IP
®
Expansion Module
May 1, 2005

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Summary of Contents for Polycom IP 601

  • Page 1: User Guide

    User Guide SoundPoint IP 601 SIP 1.6 ® -with SoundPoint ® Expansion Module May 1, 2005...
  • Page 2: Table Of Contents

    Multiple Lines... 14 Multiple Keys per Line ... 14 Multiple Call Appearances ... 15 Shared Lines ... 16 Voice Mail ... 16 Distinctive Ringing / Call Treatment ... 17 ® IP 601 SIP ... 2 IP 601 SIP... 6 ®...
  • Page 3 Modifications... 29 Installation Instructions ... 29 Plug Acts as Disconnect Device ... 29 Industry Canada (IC) ... 29 CE & VCCI Mark... 29 Polycom Limited Warranty and Limitation Liability ... 29 Exclusions ... 30 Warranty Exclusive... 30 Service Agreements... 30 Limitations of Liability ...
  • Page 4: Introduction

    Introduction Thank you for choosing SoundPoint IP 601 SIP, a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear- ances, Call Hold, Transfer, and Confer- ence over an IP network.
  • Page 5: Installing Soundpoint

    Installing SoundPoint This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point IP 601 SIP phone. If you require ® additional information or assistance with your new phone, please contact your sys- tem administrator.
  • Page 6: Connecting The Handset And Optional Headset

    2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown.
  • Page 7: Features

    Features Line Indicators Individual multi-color LEDs display a dynamic call state. Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your phone. Feature Keys Directories Access important features using these keys. Services Conference Dial Pad...
  • Page 8: Key Descriptions

    Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories nected headset. Directories Directories Services Services Line or Speed Dial keys with LED indicators. Call Lists Services Directories...
  • Page 9: Using Soundpoint Placing A Call

    †Examples: 10.3.0.42 joe@205.173.1.24 Directories sip: jane@polycom.com Services Conference Transfer PQRS Redial PQRS Hold OPER IP 601 SIP ® † , or NewCall to obtain † as above. Conference Directories Services , or NewCall to Call Lists Conference Directories...
  • Page 10: Answering A Call

    Answering a Call Using the Handset: Directories Conference ick up the handset. Services Using Hands-Free Speakerphone Mode: Call Lists Press , or with the handset on hook press the line key with the active indicator, or the Answer Buddy Status soft key .
  • Page 11: General Key Use

    Services Services General Key Use Conference Conference To navigate through menus and to enter data, Transfer Transfer these are useful tips: Redial Redial 1. Use Hold Hold In some lists the can be used as “Page Up” and “Page Down”. Menu 2.
  • Page 12: Transferring A Call

    Messages Do Not Disturb Do Not Disturb Conference Transfer Redial IP 601 and ® Transfer may be cancelled during estab- lishment by pressing the Cancel soft key. The original call is resumed. A blind transfer (without consul- tation) can also be supported by pressing the Blind soft key.
  • Page 13: Call Forwarding

    Call Forwarding Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Forward soft key from the phone’s idle display or press and select Features and Menu Forward at any time. 2. (Optional) If multiple lines are in Messages use, select which line to forward.
  • Page 14: Time And Date

    Conference Conference Time and Date Forward Time and Date is clearly displayed on the SoundPoint IP 601 SIP phone. If the ® Transfer phone cannot obtain a time and date from Call Lists the server, the display will flash. Contact...
  • Page 15: Ring Type

    Ring Type Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish between lines or to have a different ring from their neighbor’s phone. To change the incoming ring: Conference Directories 1. Press . Select Settings fol- Menu lowed by Basic, Ring Type.
  • Page 16: Speed Dial

    To add or edit a contact: 1. Press and select Contact Directories Conference Directory. 2. Press More and then Add to enter Services another contact into the phone’s da- tabase or highlight an existing entry Call Lists then press Edit. 3.
  • Page 17: Multiple Lines

    To quickly view a complete list of assigned speed dial entries, press Multiple Lines SoundPoint IP 601 SIP can support up to six ® lines. Lines can be configured for private or shared lines. Typically, the top-most line key is reserved for the principle directory number of the phone.
  • Page 18: Multiple Call Appearances

    Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304.
  • Page 19: Shared Lines

    Shared Lines The phone supports shared lines shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring.
  • Page 20: Distinctive Ringing / Call Treatment

    Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica- tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press and select Contact Directories Conference...
  • Page 21: Phone Reboot

    Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: ► Simultaneously press and hold the Mes- sages, Microphone Mute, and Volume keys (see illustration) for more than 3 seconds or until a beep is heard.
  • Page 22: Presence / Status / Buddy Lists

    Menu To send a text message: 1. Press Messages 2. Select Instant Messages. 3. (Optional) If multiple lines are in Do Not Disturb use, first select from which line to send a message. 4. Press the New soft key. Hold Hold 5.
  • Page 23 To view and change Presence settings: Menu 1. Press and select Features and Presence. Messages 2. Choose My Status to change your own status (online, busy, etc.). This Do Not Disturb affects information sent to watch- ing phones. Presence information will also be sent to watching phones when the user goes off-hook or Hold...
  • Page 24 SoundPoint ® Expansion Module...
  • Page 25: Soundpoint Ip Expansion Module

    SoundPoint upon connection. No extra wires or power supplies are required for the SoundPoint ® IP Expansion Module. If you are missing an item, please contact your system administrator. Base Stand IP 601 phone ® ®...
  • Page 26: Installing The Soundpoint ® Ip Expansion Module

     Align the SoundPoint SoundPoint IP 601 phone and slide it downwards until it clicks into position. ® Connect the Base Stand by aligning the two protrusions on the stand to the holes on the back of the ExMod and snap it into place.
  • Page 27: Features

    SoundPoint IP Expansion Module(s) ® upon connection. Units may be plugged in and unplugged IP 601 phone to the (hot swapped) at any time to a live Sound- Point Line Keys Use these keys to activate available lines and Speed Dial assignments.
  • Page 28: To Place A Call

    Using SoundPoint To Place a Call Line keys on the SoundPoint Module activate available lines. To place a call from an available line, press the corresponding line key and dial the desired number, Press the line key of the Speed Dial assignment you wish to call.
  • Page 29: Troubleshooting

    Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint IP 601 SIP phone: ® • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable).
  • Page 30: Safety And Compliance

    No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check Directories for inbound call display and ring- Services ing as normal. If successful, try to press feature keys within the call to Conference access Directory or Buddy Status for Transfer...
  • Page 31: Modifications

    Polycom or its autho- rized reseller. Polycom’s sole obligation under this by Polycom, Inc. could void the user’s authority to operate the equipment.
  • Page 32: Exclusions

    Exclusions Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from: •...
  • Page 33: Limitations Of Liability

    Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. 2000 Thai Open Source Software Center...
  • Page 34 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta- tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, subli- cense, and/or sell copies of the Software, and to permit persons to whom the Soft- ware is furnished to do so, subject to the...
  • Page 35 Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11621-001 Rev. A...

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