Call Hold; Call Hold And Resume; Multiple Calls On Hold; Mute - Polycom SoundPoint IP 601 User Manual

Call Hold

Mute

13
‐OR‐
Press the button to answer through your connected
headset.
NOTE: Incoming calls can be ignored by pressing the Reject soft key or the Do
Not Disturb button. Do Not Disturb remains active when the call is
dropped. You must toggle it off to disable it.

Call Hold and Resume

1. Press the
on hold and is indicated on the display.
2. Press the Resume soft key or the line button to retrieve the
call.
NOTE: Calls on hold may generate music, so be careful if you are on a conference
call.

Multiple Calls on Hold

You can use the arrow keys to switch between calls, then press the
Resume soft key to retrieve a call when multiple calls are on hold on a
single line. An indicator appears on the display if more than two calls
are on hold on a single key. For example, "2/3" shows that this is the
second call out of three calls.
The details of calls on any line key can viewed by pressing that line
key and holding it down for a few seconds if calls are on hold on more
than one line. If a line key is pressed briefly, the first call on hold on
that line is retrieved.
During a call, press
red and a microphone on the graphic display indicates that the other
party (or parties) cannot hear you.
Microphone Mute applies to all modes: handset, headset, and hands‐
free speakerphone. You can still hear all other parties while mute is
enabled.
button or the Hold soft key. The call is places
. The Message Waiting Indicator (MWI) turns