Multiple Keys Per Line; Multiple Call Appearances - Polycom SoundPoint 600 SIP User Manual

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Multiple Keys Per Line

Each line on the phone can be configured to
have more than one line key associated with
it. If this is the case, the display could look
like this:
Incoming calls to this line will be distributed
evenly among the available keys. Similarly,
outgoing calls will be distributed.

Multiple Call Appearances

Each line on the phone can be configured to have
one or more call appearances. More than one
call appearance is useful if there is an active call
and an incoming call arrives on the same line. In
the example shown, extension 9301 is in an out-
bound call with 9304. The second figure shows
an incoming call from John Brown. To answer
this incoming call, put the original call on Hold
or press the
key labels will be updated on the display with
these options:
1. Answer the incoming call.
2. Reject the incoming call.
3. Forward the incoming call to another exten-
1
ABC
2
DEF
3
1
2
3
sion.
ABC
DEF
4
5
6
GHI
JKL
MNO
4
5
6
Answering the incoming call places the original
GHI
JKL
MNO
call on Hold and refreshes the soft key labels as
7
8
9
PQRS
TUV
WXYZ
7
8
9
indicated (third figure). If more than two call ap-
PQRS
TUV
WXYZ
pearances are in use, two will appear on the dis-
0
OPER
*
#
0
play and the total number will be indicated by a
OPER
counter at the bottom right corner of the display.
For example "2/3" indicates that the highlighted
call is the second one out of a total of three.
In the example case illustrated, another out-
bound call can be placed on the same first line.
Press Hold during the first call and press NewCall
to obtain dial tone and a new call appearance for
a second call.
All manuals and user guides at all-guides.com
Sel
key to access the new call. Soft
Del
Menu
Messages
Do Not Disturb
Hold
Directories
Services
Conference
Transfer
Redial
Hold
Directories
Services
Conference
Transfer
Redial
PQRS
Hold
Directories
Services
1
1
Conference
4
GHI
4
Transfer
GHI
7
PQRS
Redial
7
PQRS
Hold
*
Directories
Services
Conference
Transfer
PQRS
Redial
PQRS
Hold
16
Sel
Del
Menu
Messages
1
ABC
2
DEF
3
1
2
3
Do Not Disturb
ABC
DEF
GHI
4
5
JKL
6
MNO
4
5
6
GHI
JKL
MNO
7
8
9
PQRS
TUV
WXYZ
7
8
9
Hold
PQRS
TUV
WXYZ
0
*
OPER
#
0
OPER
Sel
Del
Menu
Messages
1
2
ABC
DEF
3
1
2
3
Do Not Disturb
ABC
DEF
4
5
6
GHI
JKL
MNO
4
5
6
GHI
JKL
MNO
7
8
9
PQRS
TUV
WXYZ
7
8
9
Hold
TUV
WXYZ
Sel
*
0
OPER
#
0
OPER
Del
Menu
Messages
ABC
2
3
DEF
2
3
Do Not Disturb
ABC
DEF
5
6
JKL
MNO
5
6
JKL
MNO
8
9
TUV
WXYZ
8
9
Hold
TUV
WXYZ
OPER
0
Sel
#
0
OPER
Del
Menu
Messages
1
ABC
2
3
DEF
1
2
3
Do Not Disturb
ABC
DEF
4
5
6
GHI
JKL
MNO
4
5
6
GHI
JKL
MNO
7
8
9
TUV
WXYZ
7
8
9
Hold
TUV
WXYZ
*
OPER
0
#
0
OPER

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