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Magician LED
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the light effect does not operate properly, refer servicing to a technician.
Suspect four potential problem areas as: the power supply, the Laser, LEDs, the fuse.
01) Power supply. Check that the unit is plugged into an appropriate power supply.
02) The laser. Return the Magician to your Showtec dealer.
03) The Wash LEDs, Strobe LEDs and the Beam LEDs. Return the Magician to your Showtec dealer.
04) The fuse. Replace the fuse. See page 32 for replacing the fuse.
05) If all of the above appears to be O.K., plug the unit in again.
06) If you are unable to determine the cause of the problem, do not open the Magician, as this may
damage the unit and the warranty will become void.
07) Return the device to your Showtec dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
The fixture does not work, no laser and the fan does not work
01) Check the connected power and main fuse.
02) Check the mains voltage on the main connector.
The fixture is power on, but no laser coming out from aperture
01) Check the laser aperture cover.
02) Check the key switch.
03) Check the remote interlock or interlock connector.
04) Wait for at least 30 minutes to warm up in low temperature.
05) Check whether it is in music mode without sound signal.
06) Check whether it is in Slave mode.
07) Check whether it is in DMX mode without a DMX signal being present.
The laser effect power is very weak
01) Wait for at least 30 minutes to warm up in low temperature.
02) Clean the scanner mirror with alcohol.
03) Clean the aperture glass with alcohol.
04) Check whether it is in DMX mode with a high strobe frequency.
The laser is on, but the pattern is not moving
01) Check to see whether it is in Music/Sound mode without detecting sound signal.
02) Check to see whether it is in DMX mode.
03) Try to change the fixture to another stand-alone mode.
04) Try to control the fixture via DMX to see the laser effect system.
Ordercode: 43161
33
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