HPE ProLiant m710x User And Maintenance Manual
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HPE ProLiant m710x User And Maintenance Manual

HPE ProLiant m710x User And Maintenance Manual

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HPE ProLiant m710x Server Cartridge
User and Maintenance Guide
Abstract
This document is for the person who installs, administers, services, and troubleshoots
cartridges. This guide describes identification and maintenance procedures, and
specifications and requirements for hardware components and software. Hewlett Packard
Enterprise assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 864397-002a
Published: August 2017
Edition: 3

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Summary of Contents for HPE ProLiant m710x

  • Page 1 HPE ProLiant m710x Server Cartridge User and Maintenance Guide Abstract This document is for the person who installs, administers, services, and troubleshoots cartridges. This guide describes identification and maintenance procedures, and specifications and requirements for hardware components and software. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2016, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Power up a cartridge locally..................... 17 Log in to the iLO CM firmware....................17 Setup...................... 18 Overview............................. 18 Installing and configuring the HPE Moonshot 1500 Chassis............18 Installing and configuring the switch and uplink modules............18 Installing the cartridge.........................18 Powering up the chassis......................19 Powering up the node.........................
  • Page 4 Cartridge replaceable components..................... 42 Server cartridge spare parts.....................43 DIMM spare parts......................43 Solid state device spare parts..................43 HPE ProLiant m710x to EL1000 cable Kit spare parts............ 43 Removal and replacement procedures..........44 Preparation procedures......................44 Safety considerations........................44 Preventing electrostatic discharge................... 44 Symbols on equipment.....................44...
  • Page 5 Electrostatic discharge.................52 Preventing electrostatic discharge....................52 Grounding methods to prevent electrostatic discharge...............52 Specifications..................53 Chassis environmental specifications..................53 Chassis specifications ........................53 Cartridge specifications.......................53 Websites....................54 Support and other resources...............55 Accessing Hewlett Packard Enterprise Support................. 55 Accessing updates........................55 Customer self repair........................56 Remote support.......................... 56 Acronyms and abbreviations...............57 Documentation feedback..............

  • Page 6: Component Identification

    Component identification Cartridge LEDs and buttons Item Description Status Cartridge power LED/ • Green = Normal operation button • Amber = Standby operation • Off = No power Cartridge UID LED/button • Blue = Cartridge ID is selected. • Flashing blue = Cartridge firmware update is in progress. •...

  • Page 7: Cartridge Components

    Cartridge components Item Description DIMM slots (4) Mini display port Micro USB port Battery USB port Solid state device connector 5 for 80/110 mm M.2 SSDs Solid state device connector 4 for 80/110 mm M.2 SSDs Solid state device connector 3 for 42 mm M.2 SSDs Solid state device connector 2 for 80 mm M.2 SSDs Solid state device connector 1 for 80 mm M.2 SSDs DIMM slot numbering...

  • Page 8: Ssd Slot Numbering

    M.2 SSD slot numbering Item Description BIOS numbering Solid state device slot 1 PCIe Slot 3 Solid state device slot 2 PCIe Slot 2 Solid state device slot 3 PCIe/SATA Slot 1 Solid state device slot 4 PCIe Slot 4 Solid state device slot 5 PCIe Slot 5 To identify the m.2 slots, view System Information ->...
  • Page 9 Component identification...

  • Page 10: Operations

    Use commas to separate non-contiguous numbers (omit spaces), or a dash to denote a range (for example, C1,3-9N1-4). For more information about using commands, see the HPE Moonshot iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/moonshot/docs).

  • Page 11: Extend The Chassis From The Rack

    This method initiates a controlled shutdown of applications and the OS on any active nodes before the cartridge enters standby mode. • If the cartridge is unresponsive, press and hold the cartridge power button for 4 seconds to initiate a forced shutdown of any active nodes. •...

  • Page 12: Remove The Access Panel

    Remove the access panel IMPORTANT: After performing a procedure inside the chassis, always install the access panel on the chassis when complete. Do not operate the chassis for long periods of time with the access panel removed. IMPORTANT: To maintain appropriate cooling, fans will operate at a high speed when the access panel is removed.

  • Page 13: Remove The Cartridge Blank

    Turn the access panel over to locate the HPE Moonshot 1500 Chassis label. This label provides information on LED status indicators, component identification, and cartridge and switch installation procedures. Remove the cartridge blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis.

  • Page 14: Remove The Cartridge

    Remove the cartridge CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty for no more than 30 seconds.

  • Page 15: Install The Cartridge Blank

    4. Do one of the following: • Remove the cartridge on page 14. • Remove the cartridge blank on page 13. 5. Align and install the cartridge into the chassis. 6. Install the access panel on page 16. 7. Slide the chassis back into the rack (Extend the chassis from the rack on page 11). Install the cartridge blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge...

  • Page 16: Install The Access Panel

    Use commas to separate non-contiguous numbers (omit spaces), or a dash to denote a range (for example, C1,3-9N1-4). For more information about using commands, see the HPE Moonshot iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/moonshot/docs).

  • Page 17: Power Up A Cartridge Locally

    Default username: Administrator Default password: password For more information about the iLO CM firmware, see the HPE Moonshot iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/moonshot/ docs). Power up a cartridge locally...

  • Page 18: Setup

    Installing and configuring the HPE Moonshot 1500 Chassis Before performing any cartridge-specific procedures, install the HPE ProLiant Moonshot 1500 Chassis. For more information on installing a chassis, see the HPE Moonshot 1500 Chassis Setup and Installation Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/moonshot/ docs).

  • Page 19: Powering Up The Chassis

    3. Wait while the chassis powers on. Verify the status of the power LED on the front panel of the chassis. For more information on the chassis power LEDs, see the HPE Moonshot 1500 Chassis Setup and Installation Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/ moonshot/docs).

  • Page 20: Installing The Operating System

    Installing the operating system The HPE Moonshot 1500 Chassis supports up to 45 cartridges, each with a processor, drive, and memory, and can run an operating system. It is possible to load each cartridge individually with an OS via PXE. For OS deployment procedures, see the operating system deployment documentation in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/moonshot/docs).

  • Page 21: Enabling The Trusted Platform Module

    Procedure • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the cartridge. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module Procedure 1.

  • Page 22: Configuration

    Configuration Enabling video on monitor To enable video on monitor during installation and inside the OS, you must disable iLO video. The procedure for disabling iLO video depends on the operating system. Perform one of the following procedures depending on the OS installed: •...

  • Page 23: Enabling Video On Monitor For Windows 7

    Video Enabled. You can do this using the monitor, or the Virtual Serial Port. HPE recommends installing the GPU driver after enabling the video on monitor, for better user experience. For information on installing the GPU driver, see the 'Installing graphics packages (m710x)' topic in the OS deployment guide on the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/moonshot/docs).

  • Page 24: Enabling Video On Monitor For Linux (Except Rhel 7.3 And Centos 7.3)

    For information on installing the GPU driver, see the 'Installing graphics packages (m710x)' topic in the OS deployment guide on the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/moonshot/docs). Reboot the cartridge. (Power up the cartridge on page 16). When the BIOS screen is displayed, press the F9 key.
  • Page 25 Media Server Studio has the graphics driver for the GPU. For more information, see the getting started guides on the Intel website (https://software.intel.com/en-us/intel-media-server-studio-support/ documentation). Configuration...

  • Page 26: Hardware Options Installation

    QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a DIMM The cartridge supports HPE Smart Memory. The HPE SmartMemory authenticates and unlocks certain features available only on Qualified memory and verifies whether installed memory has passed Hewlett Packard Enterprise qualification and test processes.

  • Page 27: Install A 42 Mm M.2 Solid State Device

    Install a 42 mm M.2 solid state device Procedure 1. Power down the cartridge on page 10. 2. Extend the chassis from the rack on page 11. 3. Remove the access panel on page 12. 4. Remove the cartridge on page 14. 5.

  • Page 28: Install A 110 Mm M.2 Solid State Device

    Install a 110 mm M.2 solid state device Procedure 1. Power down the cartridge on page 10. 2. Extend the chassis from the rack on page 11. 3. Remove the access panel on page 12. 4. Remove the cartridge on page 14. 5.
  • Page 29 Hardware options installation...

  • Page 30: Software And Configuration Utilities

    Moonshot System through the GUI, CLI, IPMI, and remote serial console access. For more information, see the HPE Moonshot iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/moonshot/docs). HPE Moonshot iLO CM Integrated Management Log The iLO CM IML records hundreds of events and stores them in an easy-to-view form.

  • Page 31: Hpe Insight Cluster Management Utility

    Launching other pre-boot environments such as the Embedded UEFI Shell For more information on the UEFI System Utilities, see the UEFI System Utilities User Guide for HPE Proliant m510 and m710x Server Cartridges on the Hewlett Packard Enterprise website (http:// www.hpe.com/info/UEFI/docs).

  • Page 32: Restore Default System Settings

    Procedure 1. Press the Power On/Standby button. 2. During the initial boot, press the F9 key in the HPE ProLiant POST screen to enter the UEFI System Utilities screen. 3. To navigate to the boot options, select System Configuration→BIOS/Platform Configuration (RBSU)→Boot Options.

  • Page 33: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE Moonshot System Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on the Moonshot System. The document is available in the Hewlett Packard Enterprise Information Library.

  • Page 34: Illustrated Parts Catalog

    Illustrated parts catalog Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 35 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 36 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico Hewlett Packard Enterprise.
  • Page 37 Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der Hewlett Packard Enterprise Website unter. Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile).
  • Page 38 Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
  • Page 39 Reparo feito pelo cliente Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/ parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett Packard Enterprise enviará...
  • Page 40 Illustrated parts catalog...
  • Page 41 Illustrated parts catalog...

  • Page 42: Cartridge Replaceable Components

    Cartridge replaceable components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http:// www.hpe.com/info/partssurfer). Item Description Server cartridge spare parts on page 43 DIMM spare parts on page 43...

  • Page 43: Server Cartridge Spare Parts

    Item Description Solid state device spare parts on page 43 HPE ProLiant m710x to EL1000 cable Kit spare parts on page Not shown Server cartridge spare parts Customer self repair on page 56: mandatory Description Spare part number HPE ProLiant m710x Server Cartridge...

  • Page 44: Removal And Replacement Procedures

    Removal and replacement procedures Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: • Remove the access panel on page 12. • Install the access panel on page 16. •...

  • Page 45: Warnings And Cautions

    This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.
  • Page 46 SET NODE POWER OFF FORCE C<x>N<1-4> 5. Extend the chassis from the rack on page 11. 6. Remove the access panel on page 12. 7. Remove the failed cartridge. 8. To minimize the amount of time that the cartridge slot is empty, install a cartridge blank in the cartridge slot while moving the options to the replacement cartridge.

  • Page 47: Removing And Replacing A Cartridge Blank

    5. Install the access panel on page 16. 6. Slide the chassis into the rack. 7. Allow the iLO CM firmware to discover the replacement cartridge. The cartridge link LED flashes when this process is complete. 8. Assign the original serial number to the replacement cartridge using the following command:SET CARTRIDGE SN <original SN>...

  • Page 48: Removing And Replacing A Dimm

    Removing and replacing a DIMM Procedure 1. Back up all cartridge data. 2. Power down the cartridge on page 10. 3. Extend the chassis from the rack on page 11. 4. Remove the access panel on page 12. 5. Remove the cartridge on page 14. 6.
  • Page 49 To replace the component, reverse the removal procedure. If you are replacing the solid state device with a different M.2 device type, see the procedure for installing the new M.2 device type (Installing an M.2 solid state device on page 26). Removal and replacement procedures...

  • Page 50: Warranty And Regulatory Information

    To view the warranty for your product or to view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products reference document, go to the Enterprise Safety and Compliance website: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...

  • Page 51: Ukraine Rohs Material Content Declaration

    Ukraine RoHS material content declaration Ukraine RoHS material content declaration...

  • Page 52: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 53: Specifications

    Specifications Chassis environmental specifications Specification Value Temperature range Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Maximum wet bulb temperature Operating 28ºC (82.4ºF) Nonoperating 38.7ºC (101.7ºF) Relative humidity (non condensing) Operating 10% to 90% Nonoperating 5% to 95% All temperature ratings shown are for sea level.

  • Page 54: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 55: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...

  • Page 56: Customer Self Repair

    Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...

  • Page 57: Acronyms And Abbreviations

    Acronyms and abbreviations chassis management HPE Insight Cluster Management Utility Customer Self Repair Integrated Management Log IPMI Intelligent Platform Management Interface power distribution unit preboot execution environment SATA serial ATA solid-state device unit identification uninterruptible power system Acronyms and abbreviations...

  • Page 58: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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