Technical Support - Keithley DAS-800 series User Manual

Technical Support

DAS-800 board
configuration
Computer
Operating system
Software package
Compiler (if applicable)
Before Returning any equipment for repair, call Keithley for technical
support at:
Monday - Friday, 8:00 A.M. - 5:00 P.M., Eastern Time
An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the
following information available before you call:
1-888-KEITHLEY
Model
Serial Number
Revision Code
Base address setting
Interrupt level setting
Number of channels
Input (S.E. or Diff.)
Mode (uni. or bip.)
8254 C/T2 usage (Cascade
or Normal)
Number of EXP. brds.
Manufacturer
CPU type
Clock speed (MHz)
KB of RAM
Video system
BIOS type
Windows version
Windows mode
Name
Serial Number
Version
Invoice/Order Number
Language
Manufacturer
Version
7-7