Front-Panel Leds And Error Conditions - Motorola surfboard sbg901 User Manual

Wireless cable modem gateway
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Problem
Slow wireless
transmission speed with
WPA enabled

Front-Panel LEDs and Error Conditions

The SBG901 front panel LEDs provide status information for the following error conditions:
LED
Status
POWER
OFF
RECEIVE
FLASHING
SEND
FLASHING
ONLINE
FLASHING
10 Troubleshooting
This document is uncontrolled pending incorporation in PDM
Possible Solution
After resolving your problem, be sure to re-enable wireless security.
On the Wireless Basic Page:
• Check whether you turned on Disable SSID Broadcast. If it is on, be sure
the network name (SSID) on each affected wireless client is identical to the
SSID on the SBG901.
• On the Wireless Access Control Page, be sure the MAC address for each
affected wireless client is correctly listed.
On the Wireless Security Page, check whether the WPA Encryption type is
TKIP. If all of your wireless clients support AES, change the WPA
Encryption to AES.
Table 32 Front-Panel LEDs and Error Conditions
If, During Startup:
The SBG901 is not properly plugged
into the power outlet
The downstream receive channel
cannot be acquired
The upstream send channel cannot be
acquired
IP registration is unsuccessful
98
If, During Normal Operation:
The SBG901 is unplugged
The downstream channel is lost
The upstream channel is lost
The IP registration is lost

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