Snom D717 How to Transfer a Call Manual

Snom D717 How to Transfer a Call Manual

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Snom D717 How to Transfer a Call Manual

How to Transfer a Call – Snom D717

Warm Transferring Calls

A warm (attended) transfer allows Users to speak privately with the receiving party before transferring the call. A warm transfer also confirms the availability of the receiving party.

  1. While on a call, press the Hold button
  2. Dial the phone number or extension of the receiving party.
  3. Greet the receiving party and advise them of any important information.
  4. Press Transfer then press the Confirmation button to perform a warm transfer.

How to Transfer a Call – Warm Transferring Calls
Figure 1: Snom D717 Warm Transfer

Blind Transferring Calls

A blind (unattended) transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether they answer.

  1. While on a call, press the Transfer button.
  2. Dial the phone number or extension of the receiving party.
  3. Press the Confirmation button before the receiving party answers to blind transfer the call.

How to Transfer a Call – Blind Transferring Calls
Figure 2: Snom D717 Blind Transfer

Documents / Resources

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