Sensaphone 1104 User Manual page 98

Communications / Dial-out:
Problem
(Continued from previous page)
3. The Model 1104 will not answer the
telephone for Callback
Acknowledgement.
4. The Model 1104 recites the alarm
message or Status Report over the
telephone, but is silent at the installation
site.
5. The Model 1104 dials out correctly but
fails to audibly recite its alarm message
when you answer the call.
6. The Model 1104 and telephone answering
device (sharing the same line) answer
incoming calls simultaneously.
Cause
You did not allow the telephone to ring
10 times. Note: If the TAD (telephone answer-
ing device) is disabled, the telephone rings ten
times before the Model 1104 answers. If the
TAD is enabled, the telephone rings once
before the Model 1104 answers the call.
The local voice mute feature is in effect.
Voice Reps is set to zero.
The Model 1104's number of Rings Until
Answer is set to equal the number of rings set
for the telephone answering device.
Solution
When calling the Model 1104, and the TAD is
disabled, allow the telephone to ring 10 times.
Refer to Chapter 6, Section 6.1.3, and Chapter
4, Section 4.6.3.
Deactivate local voice mute.
Refer to the programming steps in Chapter 4,
Section 4.9.
Reprogram Voice Reps to 1 or greater.
Refer to Chapter 4, Section 4.10.
Change the number of Rings Until Answer for
the Model 1104.
Refer to Chapter 4, Section 4.5.